Diana Liiva Email & Phone Number

Estonia

Testing requirements and functionality.Writing automated tests in Cypress.Running basic-level security tests.Actively communicating and discussing issues with my team members.Using tools such as Visual Studio Code, Postman, HeidiSQL, Maven, Wave extension on a day-to-day basis.I hold the ISTQB Foundation Level Certificate in Software Testing.

Holding client meetings to elicitate their problems, needs.Analysing the issues and coming up with solutions.Collaborating with my development team and the client.Using tools such as Bizagi, Justinmind, Figma, Atlassian products (Jira, Confluence) on a daily basis.

Estonia

Testing requirements and functionality.Writing automated tests in Java.Running basic-level security tests.Actively communicating and discussing issues with my team members.Using tools such as IntelliJ, Insomnia/Postman, HeidiSQL, Maven on a day-to-day basis.I hold the ISTQB Foundation Level Certificate in Software Testing.

Studying to become a Junior Java Developer in Vali-IT (Choose IT!) retraining program.Choose IT! is an adult retraining program aimed to provide participants with the practical knowledge necessary to become a software developer.Covered in the course:Languages: Java, JavaScript, SQL, HTML, CSS.Frameworks and technologies: Spring, MVC, PostgreSQL, Apache.

As part of Manpower Estonia Core team, which is a support unit for our consultants, my tasks included:- taking references; - doing phone interviews;- putting up job ads;- translating texts;- proactively participating in day-to-day tasks;- archiving;My repertoire also included processing representational data, answering incoming emails on our recruitment.

03.10 – 05.10.2018 | BPT Real Estate27.04 – 30.04.2018 | Oracle26.02 – 02.03.2018 | Oracle29.01 – 09.02.2018 | BPT Real Estate27.12.2017 – 03.01.2018 | Coca-Cola HBC Estonia (through Simplika)Taking on the tasks of an Office Manager or Assistant in different companies for short-term periods. Some sample tasks:◊ Managing and forwarding calls and emails◊.

Being creative in finding solutions to problems, proactively working to improve existing systems. Communicating with guests via phone and email, as well as greeting them on the location(s).Helping the guests whenever they had any questions or issues (including during the night time).Maintaining and supporting the day-to-day operations of the company.

Tallinn

Making sure the guests are happy and the atmosphere is pleasant and enjoyable for all.Greeting the guests as well as wishing them safe travels when they depart.Helping the guests with their wishes as well as the hostel management with any assignments that came up on the go.

RecruitmentManaging Customer Experience DeliveryManaging Delivery of Preparation and Re-integration of Exchange ParticipantsLeadership Development/Coaching

Communicating with customersManaging the caféPreparing foods and drinks

Master Of Science In Engineering (Conversion Master In It), Software And Applications Development And Analysis

Education record

Bachelor'S Degree, English Language And Culture

Activities and Societies: AIESEC