Diana L. Morrow
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Diana L. Morrow Email & Phone Number

LEARNING & DEVELOPMENT LEADER | STRATEGIC BUSINESS PARTNER | MASTER TRAINER at Key Performance Solutions, LLC
Location: Rochester, New York Metropolitan Area, United States 4 work roles
1 work email found @dianaharrison.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

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Work email d****@dianaharrison.com
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Current company
Key Performance Solutions, LLC
Role
LEARNING & DEVELOPMENT LEADER | STRATEGIC BUSINESS PARTNER | MASTER TRAINER
Location
Rochester, New York Metropolitan Area, United States

Who is Diana L. Morrow? Overview

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Diana L. Morrow is listed as LEARNING & DEVELOPMENT LEADER | STRATEGIC BUSINESS PARTNER | MASTER TRAINER at Key Performance Solutions, LLC, based in Rochester, New York Metropolitan Area, United States. AeroLeads shows a work email signal at dianaharrison.com and a matched LinkedIn profile for Diana L. Morrow.

Diana L. Morrow previously worked as SPEAKER | FACILITATOR | COACH at Key Performance Solutions, Llc and MANAGER, LEARNING DELIVERY | MANAGER, LEARNING & DEVELOPMENT | SENIOR TRAINER at Cbeyond (Now A Birch Company).

Company email context

Email format at Key Performance Solutions, LLC

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*@dianaharrison.com
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AeroLeads found 1 current-domain work email signal for Diana L. Morrow. Compare company email patterns before reaching out.

Profile bio

About Diana L. Morrow

::: LEARNING & DEVELOPMENT PROFESSIONAL :::As a Certified Master Trainer and award-winning Learning & Development professional, I offer a wealth of expertise in leading, coaching, and developing individuals and teams in cross-cultural, global, and virtual environments. Throughout my career, I have partnered with senior leadership and support teams to analyze organizational requirements and design learning and development solutions that strategically align with core operational needs. I have led training and certified technical trainers, HR business partners, and learning and development directors, to build strength and position organizations for future success.I thrive in environments that require collaboration and leadership acumen to drive change. My ability to articulate objectives, implement processes, and execute strategies aligned with the core vision make me a vital contributor to leadership teams. ::: CAREER HIGHLIGHTS :::→ Earned the Cbeyond T&O Award as Lead Learning & Development Manager for successful execution of the Apollo Customer Support project in Manila, Philippines and Tech Mahindra Service Delivery in Noida, India. → Invited to serve as a keynote speaker at Georgia Department of Revenue’s annual conference.::: SIGNATURE STRENGTHS :::• Training & Curriculum Development• Learning & Development Design• Gap Analysis/Root Cause• Training Requirements• Assessment Instrument Design• Learning Management Systems• Performance Tracking• Assessment Measurements/Metrics• Relationship Management• Budget Administration• Cross Organizational Collaboration• Client & Vendor Relations• Adult Learning• Change Management• Continuous Improvement

Listed skills include Training, Leadership Development, Leadership, Public Speaking, and 46 others.

Current workplace

Diana L. Morrow's current company

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Key Performance Solutions, LLC
Key Performance Solutions, Llc
LEARNING & DEVELOPMENT LEADER | STRATEGIC BUSINESS PARTNER | MASTER TRAINER
4 roles · 24 years

Diana L. Morrow work experience

A career timeline built from the work history available for this profile.

Speaker | Facilitator | Coach

Current
Key Performance Solutions, Llc

New York | Georgia

  • KEY CONTRIBUTIONS:Serve as a professional speaker, corporate trainer, and coach.
  • Build client relationships and deliver expertise to inspire individual and corporate clients to maximize their potential for success.
  • Provide guidance as clients are encouraged to identify values, set priorities, and develop strategies to achieve ultimate goals.
2004 - Present ~22 yrs 4 mos

Manager, Learning Delivery | Manager, Learning & Development | Senior Trainer

Cbeyond (Now A Birch Company)

Atlanta, GA

  • KEY CONTRIBUTIONS:As Manager, Learning Delivery & Learning Development (2012-2014):
  • Selected to manage the first offshore call center in Manila, Philippines and back office offshore support in India.
  • Devised the strategy, design, and delivery components that prepared over 150 customer care and technical support agents for customer engagement.
  • Facilitated DiSC “Working Together as a Team” workshops, which were delivered to leadership teams across the organization to encourage collaboration. Worked with senior leaders to debrief DiSC results and identify team.
  • Collaborated with business leaders to design leader learning programs that prepared 40 frontline managers to coach and effectively employ metrics, call quality, and observations as performance measurement tools.
  • Conceptualized, developed, delivered, and evaluated a five week customer care new hire curriculum; successfully transitioned from a 100% instructor-led facilitation to a blended learning approach.
2010 - 2014 ~4 yrs

Benefeds Contract Trainer | Verizon Wireless Lead Trainer

Alorica

Atlanta, GA

KEY CONTRIBUTIONS:Instructed and developed new agents on product knowledge and soft skills.Led training sessions on new product initiatives that supported supervisor and agent teams.

2009 - 2010 ~1 yr

Sales Trainer & Finance Manager | Ecommerce Director | Ecommerce Sales Consultant

Metropolitan Atlanta Automotive Dealerships

Atlanta, GA

  • Sales Trainer & Finance Manager, Jackson Acura (2007-2009)- Ecommerce Director, Team Ford (2005-2007)- Ecommerce Director, Nalley Acura (2003-2005)- Ecommerce Sales Consultant, Hennessy Honda (2002-2003)KEY.
  • Devised and implemented consultative sales curriculum, exceeding goals and objectives as Sales Trainer.
  • Trained sales consultants and created sales incentives/marketing campaigns.
  • Developed a comprehensive sales model and successfully implemented it across all sales channels.
  • Facilitated training offerings and developed the sales organization in phone and e-commerce sales, role-playing, overcoming objectives, and sales efficacy. Engaged in leadership coaching/mentoring supporting teams of.
2002 - 2009 ~7 yrs
FAQ

Frequently asked questions about Diana L. Morrow

Quick answers generated from the profile data available on this page.

What company does Diana L. Morrow work for?

Diana L. Morrow works for Key Performance Solutions, LLC.

What is Diana L. Morrow's role at Key Performance Solutions, LLC?

Diana L. Morrow is listed as LEARNING & DEVELOPMENT LEADER | STRATEGIC BUSINESS PARTNER | MASTER TRAINER at Key Performance Solutions, LLC.

What is Diana L. Morrow's email address?

AeroLeads has found 1 work email signal at @dianaharrison.com for Diana L. Morrow at Key Performance Solutions, LLC.

Where is Diana L. Morrow based?

Diana L. Morrow is based in Rochester, New York Metropolitan Area, United States while working with Key Performance Solutions, LLC.

What companies has Diana L. Morrow worked for?

Diana L. Morrow has worked for Key Performance Solutions, Llc, Cbeyond (Now A Birch Company), Alorica, and Metropolitan Atlanta Automotive Dealerships.

How can I contact Diana L. Morrow?

You can use AeroLeads to view verified contact signals for Diana L. Morrow at Key Performance Solutions, LLC, including work email, phone, and LinkedIn data when available.

What skills is Diana L. Morrow known for?

Diana L. Morrow is listed with skills including Training, Leadership Development, Leadership, Public Speaking, Team Leadership, Coaching, Mentoring, and Team Building.

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