Diana Lopez Email & Phone Number

My responsibilities include:Provide excellent customer service and support through various channels such as phone, and email.Respond promptly to customer inquiries and address concerns.Assist customers with product information, pricing, and availability.Process orders, returns, and exchanges.Communicated with internal team members to resolve customer issues.

My responsibilities include-Managed office and warehouse inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.-Stocked merchandise in their appropriate section with electrical handjack or forklift.-Communicated with customers via phone and email to confirm deliveries and respond to inquiries.-Provided onboarding and training for new support staff.-Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.-Kept physical files and digitized records organized for easy updating and retrieval by authorized team members-Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

My responsibilities include-Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.-Hired, trained and mentored staff to maximize effectiveness.-Demonstrated new products, procedures and techniques to employees.-Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.-Track inventory of about over 200 products; different kinds of shampoo, soap, fabric softener, hot sauce, coffee, etc..-Compute sales prices, total purchases and receive and process cash payments from customers.-Greet, assist, advice and answer questions customers have about different merchandise.-Recommend, select, and help locate or obtain merchandise based on customer needs and desires

My responsibilities included• In a team of five help raise money for the Sid Feldman Scholarship.• Created a goal of a certain amount of money to fundraise and accomplish at the end of the quarter.• Developed fundraising activity plans like raffling and selling donuts and coordinated them. • Talked to people about the Side Feldman Legacy Fund and showed them that their donation will help students attend the University.

Chicago, Us

My responsibilities included • Assisted in updating attorney’s binders by adding or removing documents.• Made copies of documents and mailed them to paralegals or attorneys.• Organized and maintained documents in paper or electronic filing system

Chicago, Illinois, Us

My responsibilities included• Assisted in updating employees W-2s and filing employees W-2s which are important to be in the correct folder and easy to find. • Scanned mail and placed them in the proper online folders • Shredded confidential documents after their retention deadline had passed.

Bachelor Of Commerce (B.Com.), Business Management

Education record