Bilingual Administrative Assistant & Office Manager and Navy Veteran with over 13 years of proven experience in customer service, record keeping, and general office management. An expert communicator who is known for multitasking and completion of assigned tasks within the deadline. Possess extensive knowledge of Customer Service, Administrative Support, Financial Planning, Budgeting, Fundraising, Event Planning and Relationship Building. Proven ability to provide customer service in high-volume populations. Experienced in effectively working with individuals of different backgrounds, and tactfully communicating with challenging customers. Proven performance in linking corporate vision with the delivery of desired results through empowerment and utilization of people, processes, and technology.