·Leads a team of 7 HR professionals in the US, Canada, Mexico and Brazil regions for the Global Commercial Organization (GCO) responsible for $1B revenue generation for the company. Delivers Human Resources solutions and programs to 1000+ employees consisting of: sales, marketing, data analytics, engineering, customer care, technical support and operations functions. ·Develop and implement the overall GCO & HR organizational strategy to include the enhancement of management competencies, high potential identification, succession planning and bench-strength.·Implement HR design, development and communication strategy in support of global scaling and reorganizing of employee workforce. Link HR strategies with commercial strategy and implement programs and policies that facilitate organizational success and legal compliance, while integrating diversity and cultural perspective into the design and delivery approach.·Provide consultation to executives and managers on organizational effectiveness, team development, communication systems, performance management, competitive pay practices, recognition programs, employee development, and policy/ legal interpretation.·Diagnose organizational morale concerns, identify and implement solutions.·Oversee complex employee relations investigations. Identify root cause, program improvements and work towards a successful resolution in improved manager-employee relationships and avoidance of costly and time-consuming litigation. ·Develop action plans in the resolution of identified performance or behavioral problems such as anger management, non-compliance, and failure to meet defined expectations resulting in a more productive workforce. Partner with legal counsel as necessary to effectively deal with possible conflicts related to employment practices, investigations and medical leaves. Author or coordinate responses to external complaints, charges, and litigation. Implement trainings to address employee concerns.

·Served as the point of contact and subject matter expert in the delivery of human resources for 900+ physicians in 4 dispersed locations. ·Managed, directed, and evaluated the work of a team consisting of 4 HRBP’s, Generalists and Coordinators.·Provided expertise and consultation related to strategy development, execution planning, and facilitation of HR practices, programs and services for the employee lifecycle.·In a 12-month period, partnered with the physician recruitment team to hire and on-board 250 physicians.·Lead employee relations investigations to include harassment, patient complaints, hostile work environment, compliance hotline complaints and EEOC. Identified root cause and program improvements and oversaw or coordinated implementation of solutions. ·Developed action plans in the resolution of identified performance or behavioral problems such as anger management, non-compliance, and failure to meet defined expectations.·Partnered with legal counsel as necessary to effectively deal with possible conflicts related to employment practices, investigations and medical leaves. Authored responses to external complaints, charges, and litigation. ·Oversaw complex and large case load for disability management and medical leaves to include the interactive process and accommodations. Ensured all federal, state laws and company policies were applied. ·Educated and coached leaders regarding HR concerns, programs, and practices including the facilitation and delivery of educational presentations.

·Managed the Scholar Employment Program consisting of 600+ college interns and visiting faculty.·Managed and mentored a team consisting of Employment Coordinators and Generalists. ·Provided advanced HR consultation and coaching to hiring managers in support of hiring and recruiting in the areas of: mechanical, electrical and biomedical engineering, physics, computer science, IT, health and safety, finance, facilities, and senior management positions.·Interpreted and applied federal and state law to company policy, procedures and labor agreements. ·Assessed and addressed human capital needs of the organization to include, succession planning, scaling and reduction in force. ·Acted as a knowledge leader and change-agent analyzing and implementing new programs or the re-design of various existing programs.

Staffing agency specializing in niche markets. •Managed a staff of ten to twelve employees in three divisions throughout CA and Utah: Perm Recruiters, Account Executives, Account Specialists, Service Coordinators, and administrative personnel.•Directed sales and business development activities to include goal setting, training and mentoring direct reports. •Defined leadership development needs and implemented solutions.•Developed company policy and procedures manual to include implementation and training of all employees.•Ensured adherence to federal and state employment laws and regulations.•Implemented Collection Professionals Division in San Francisco, Culver City, and Salt Lake City.•Implemented the Perm Recruiter and Account Executive Program in local Walnut Creek office.Recruiter and Account Management (1994-1995)•Managed recruitment process including advertising, job fairs, referral programs, and internet recruiting.•Identified, interviewed, and assessed applicants’ qualifications.•Sourced leads and made cold calls to generate new business achieving $2M in new revenue.