Diana Nino

Diana Nino Email and Phone Number

Business Systems Analyst / Product Owner @ Scotiabank
toronto, ontario, canada
Diana Nino's Location
Richmond Hill, Ontario, Canada, Canada
Diana Nino's Contact Details

Diana Nino work email

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About Diana Nino

QUALIFICATION HIGHLIGHTS:• Business Analyst/Product Owner with experience in an Agile environment.• Over 19 years of experience as a Business Analyst and Product Owner in the Information Technology field, working for health care, government and software development companies.• Bachelor Degree in Computer Sciences.• Highly experienced in software development lifecycle using the SCRUM Agile framework, as wellas waterfall methodologies.• Experienced at being the contact point between different stakeholders such as business owners,subject matter experts, user experience designers, technical and testing teams, to gather,analyze and document software projects, ensuring successful communication and completion.• Excellent attitude and skills as a good listener and quick learner.• Excellent communications skills to transmit complex technical problems and solutions in clearlanguage, which can be understood by both technical and non-technical audiences.• Active participation in the User Acceptance Testing planning and execution; validating andensuring requirements implementation as per Client’s requirements specifications.• Proficient analytical, problem solving and organizational skills.• Effective communication and interpersonal skills to manage relationships as well as highlycollaborative.• Creative and highly customer-, process-, and goal-oriented with great attention to detail withoutlosing the big picture.• Areas of expertise: Business analysis, Product management, Project management, Current andfuture processes modelling, Scrum Agile Framework and Waterfall methodologies, JADmethodology, Wireframing, Workflows designing, Object-oriented diagrams designing,Measurement plan definition including Key Performance Indicators analysis and dashboarddesigning.• Experience with the following tools: MS Visio, JIRA, Confluence, Reporting tools (Cognos,Tableau), MS SQL, Changepoint project portfolio management, CRM (i.e. Salesforce/APEX), HL7, Enterprise Content Management tools (i.e.Open Text - eDOCs and DAM-Media Management tools), Balsamiq, Draw IO, UML (UnifiedModelling Language), Software testing and software engineering tools (HPQC), MS Office.• Bilingual English and Spanish (native speaker).

Diana Nino's Current Company Details
Scotiabank

Scotiabank

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Business Systems Analyst / Product Owner
toronto, ontario, canada
Website:
scotiabank.com
Employees:
62849
Diana Nino Work Experience Details
  • Scotiabank
    Business System Analyst
    Scotiabank Dec 2020 - Present
    Toronto, Ontario, Canada
    ● Work with SMEs, in different business areas, Technical teams and Vendors to implement and integrate two Third Party Risk Management systems: Coupa Risk Assessment and Icertis Contract Management systems. ● Responsible for eliciting and analyzing related business requirements and translating them into clear technical specifications for technical teams to develop, making sure the requirements follow the Bank's Procurement and Risk Management and Contract Management policies and standards. ● Actively involved in gathering requirements related to the security layer of these two SaaS applications (Coupa and Icertis) including Multi-Factor Authentication (MFA) and Single Sign On (SSO) authentication.● Responsible for keeping open and clear communication between business stakeholders and technical teams to ensure the requirements are clearly understood and aligned to the business needs. ● Responsible for making sure that Legacy data is correctly and consistently migrated to the new Third Party Risk Management systems, before legacy system decommission (Vista system) using tools such as Data Mapping, SQL queries and Data Comparison.● Work with Technical teams, in locations outside Canada (i.e. Colombia and India) to support both Coupa and Icertis systems.
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  • Technisys
    Business Systems Analyst
    Technisys Jul 2019 - Oct 2020
    Toronto, Ontario, Canada
    ● Gathered and analyzed business and functional requirements, following the Agile framework,documenting epics, features and user stories including workflows, business processes, wireframes,field mapping specification and others, ensuring that the client’s business needs and expectationsare satisfied and technical teams understand clearly the system requirements for the implementationof the Web and Mobile Banking platform (Retail and Commercial Customers).● Responsible for modeling business current and future state, conducting gap analysis and suggestingbusiness process improvements, system updates and new system features.● Analyzed and defined security system requirements such as Single sign-on and other layers ofauthentication (i.e. virtual and physical token implementation) in order to comply with the Bank’sregulations and requirements.● Responsible for preparing and conducting business requirement gathering sessions with the client tounderstand the project scope, functional/non-functional requirements, assumption, dependenciesand risks.● Analyzed and defined the Application Programing Interfaces (APIs) required to implement the Digitalbanking platform processes such as: customer and product onboarding, enrollment, usermanagement, funds transferring, bills payment and other key Digital processes; so that all thedifferent calls and interactions between the intermediary systems were consistent and implementedaccording to the business requirements.● Worked with the Product Owner and other business experts to prioritize and manage the work scopeand product backlog, making sure it is up-to-date and follows the business priorities.● Worked with user experience experts to deliver system features/requirements with high quality thatprovide meaningful and relevant experiences to the Bank’s customers.● Prepared and conducted requirement presentations for Senior Management teams.
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  • Scotiabank
    Business Systems Analyst
    Scotiabank Jun 2017 - Jul 2019
    Scarborough
    ● Worked with business experts from the Bank’s cross functional areas to elicit, analyze, suggest andimplement software solutions, making sure business requirements, for different “Paymentsprocessing” Agile software projects, were clearly understood, consistent and followed the Bank'sstrategy.● Participated in the delivery of multi-country “Payment Center” projects, including Data migration,High/Low Value transfers, Domestic and International Wire payments, Swift payments trackingsoftware projects.● Responsible for understanding, creating and maintaining data analysis documentation as well asdata catalogues in order to successfully migrate customer data from different legacy systems to newcustomer data platforms.● Responsible for detailing functional specifications for Data migration and Payments processingprojects, that involved the creation of detailed field mapping documents and data catalogues, basedon a thorough understanding of Legacy systems database structure, using mainly SQL queries andunderstanding the front and backend business rules.Responsible for planning the project releases to implement new requirements, enhance existingrequirements, fix production and UAT issues and update product information.● Conducted marketing debriefs to discuss the positioning of new Web/Mobile platform features.● Mentored other business analysts in process modeling techniques and the Agile framework.● Assisted in leading and coordinating the project from inception through execution, following projectmanagement practices and industry standards.
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  • York Region (The Regional Municipality Of York)
    Business Support Analyst
    York Region (The Regional Municipality Of York) Feb 2016 - May 2017
    Newmarket, Ontario
    • Gathered, analyzed and documented business and functional requirements, workflows, business processes, use cases, mock-ups, ensuring business needs and expectations are satisfied and technical teams understand clearly and correctly system requirements.• Responsible for the creation key project governance documents such as project charters, business requirement documents, functional and non-functional requirement documents, project schedules, project plans, communication plans, user acceptance testing plans, risk mitigation strategies, etc.• Provided support for project planning, scoping and development of IT project initiatives• Assisted in leading and coordinating technology projects from inception through execution following project management practices and industry standards• Facilitated the definition of project scope, goals and deliverables and work with management to develop full scale project plans • Prepared and conducted requirement presentations for Senior Management team
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  • Scotiabank
    Manager, Business Analysis - Internet And Mobile Banking Channels
    Scotiabank Mar 2014 - Feb 2016
    Toronto, Downtown
    • Worked closely with diverse project stakeholders (Business owners, solution designers, technology and testing teams) as the business/functional counterpart during the project live cycle to ensure successful communication and projects completion.• Responsible for gathering, documenting and communicating requirements to the stakeholders using my verbal and written communication skills in English and Spanish (native speaker) to ensure all parties understood and met customer requirements and system expectations.• Analyzed and documented system requirements including detailed business rules, data dictionaries, data flow processes, screen flow diagrams and detailed user interface requirements using MS Visio to enhance and standardize the existing Internet and Mobile banking channels across different regions.• Reviewed, evaluated and monitored processes to establish best practices and implement governance for performance improvement to enable compliance with technology standards and Bank policies.• Supported development and testing teams in translating business and system requirements into technical deliverables to satisfy expected results for product, performance and user acceptance testing.• Responsible for managing and planning the change management activities within each release to ensure a smooth transition post deployment.• Managed production issues by prioritizing them, understanding root-cause and communicating proposed solutions and assigning them to scheduled implementation releases.• Planned channel releases to implement new requirements, enhance existing requirements, fix production and UAT issues and update product information.
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  • Intelex Technologies Inc.
    Business Analyst
    Intelex Technologies Inc. Aug 2011 - Jul 2013
    Toronto, Canada Area
    • Elicited, analyzed, designed and documented business and functional requirements using interviews, workshops, activity diagrams, scenarios analysis, workflows, use cases and interactive prototypes to identify system actors, information, procedures and decision flows.• Translated business needs into user stories for implementation. Stories contain description of user steps, validation requirements, use cases, workflows, acceptance criteria, assumptions and mock-ups.• Worked closely with different business domains, producing and maintaining a product backlog of features for development.• Promoted trusted relationships with core stakeholders; managed incoming requests from internal and external sources, and communicated product vision and progress; confirmed requirements with stakeholders.• Created features and stories; managed the product backlog; worked with scrum masters, other product owners, software developers, business analysts and testers to deliver products on time and with an outstanding customer experience.• Prioritized business requests based on input from business owners, product and executive teams.• Provided the Product Teams with context for goals and targets expected about the Product and its features and stories.• Reported back to Stakeholders, Senior Management and Product Team on overall product health.• Identified areas of concern and opportunities for enhancement within the Product as a whole.• Participated in daily stand-up meetings to know, at first hand, the status of the development and any issue experienced by the Product team.• Participated in weekly iteration planning meetings to define the workload of the team during the sprint based on defined priorities.• Facilitated weekly stakeholder product review meetings to demo and validate the requirements.• Conducted marketing debriefs with the Marketing department to discuss the positioning of new solutions.
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  • Alberta Health & Wellness
    Business Analyst
    Alberta Health & Wellness Dec 2009 - May 2010
    - Documented the results of the analysis including business rules, workflow descriptions, data definitions, test plans and test cases for the PrISM Project (Program Information System Management Project), working closely with the Users of the Project Management Office of the Health System Performance and Information Management Division.- Elicited requirements, modeled the current and future state, facilitated selection of a solution. - Assisted in the development, review and update of business, process and data models; business and functional requirements to implement the Changepoint Project Portfolio Management tool.- Assisted with User Acceptance Testing.- Scheduled, organized and attended project status meetings and gathering requirements meetings.
  • Softtek
    Business Analyst
    Softtek Feb 2005 - Jul 2008
    - Worked closely with the Users of functional areas of our Government Customer, who ran the provision of nation wide Public Health Services, to understand their problems, modeled their current state by means of workflows and propose solutions by means of software applications. - Provided initial assessment results of scope, time, effort, issues and risks, to build the Project Management Plan.- Carried out the plan and updated constantly in the status of risks, issues, change requests and tasks to the Project Manager and Stakeholders.- Conducted requirements gathering workshops with different functional departments.- Modeled functional requirements using use cases, prototypes and test cases. - Analyzed and designed the functionality required to interchange information between clinical applications, using the HL7 standard.- Used design patterns to design software applications that were programmed in J2EE.- Verified and validated use cases applying quality control check lists. This resulted in a more efficient defect detection that led to reduce the amount of defects in user acceptance tests. - Created test plans, test cases and test scenarios to verify compliance with business requirements. This led to increase the quality of the system by uncovering high impact business defects that were not apparent. - Conducted User Acceptance Tests (UAT), recorded defect information and tracked them until their resolution by communicating and working closely with Users and Software Development teams.- Mentored other business analysts in modeling techniques.
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  • Electronic Data Systems - Eds
    Information Analyst
    Electronic Data Systems - Eds May 2002 - Nov 2004
    Colombia
    - Gathered business requirements, modeled current and future state, conducted gap analysis and defined the business process improvements and software modifications.- Facilitated workshops to gather functional and non-functional requirements, documented them, identified and created use cases, storyboards and test cases.- Modeled the system using UML diagrams such as: use case diagrams; sequence and collaboration diagrams; class diagrams; activity diagrams and transition state diagrams. - Conducted solution evaluations, planned the project and performed validation and verification in conjunction with the business and technical teams.- Identified different testing scenarios for each use case, designed automated test and scripting in Test Manager to execute and track them.- Reviewed with the user, the use and test cases, to obtain their approval. As a result, the project could continue as planned.- Conducted User Acceptance Tests. Documented and reported defects and followed them up until resolution. At the end, the application was delivered without any major defects. - Identified and managed functional and project interdependencies with other current projects.- Managed the traceability of test cases to requirements using Rational Requisite Pro.- Planed and executed the software development of functional modules using Project Management Tools and MS Project, following an iterative approach as defined by the RUP methodology.
  • Hilacol S.A.
    Technical Support Analyst
    Hilacol S.A. May 2000 - May 2002
    - Provided direct customer assistance by understanding their problems and needs.- Identified problems, researched for solution, isolated the causes, decided which solution was better to apply; and applied solutions.- Identified potential improvements to solve common issues by analysing the most common issues, as a result less issues were arisen in the following periods.- Created schedules to implement upgrades or improvements.

Diana Nino Skills

Uml Rup Use Case Analysis Requirements Gathering Project Portfolio Management User Acceptance Testing Agile Business Analysis Government Healthcare It Changepoint Pmbok Hl7 Pmo Quality Assurance Rational Rose Rapid Prototyping Visio Requirements Analysis Business Process Testing Modeling Sdlc Test Cases Software Project Management Systems Analysis Pmp System Testing Sql Sharepoint Business Requirements Business Process Improvement Requirements Management Documentation Data Modeling Functional Specifications Project Implementation Project Management Software Engineering Software Development Agile Methodologies Enterprise Software Crm Agile Project Management Analysis Test Automation Process Improvement Software Implementation Integration

Diana Nino Education Details

  • Los Andes University
    Los Andes University
    Specialist In Software Development For Computer Networks
  • Instituto Politecnico Grancolombiano
    Instituto Politecnico Grancolombiano
    Computer Science 2002

Frequently Asked Questions about Diana Nino

What company does Diana Nino work for?

Diana Nino works for Scotiabank

What is Diana Nino's role at the current company?

Diana Nino's current role is Business Systems Analyst / Product Owner.

What is Diana Nino's email address?

Diana Nino's email address is di****@****ail.com

What schools did Diana Nino attend?

Diana Nino attended Los Andes University, Instituto Politecnico Grancolombiano.

What skills is Diana Nino known for?

Diana Nino has skills like Uml, Rup, Use Case Analysis, Requirements Gathering, Project Portfolio Management, User Acceptance Testing, Agile, Business Analysis, Government, Healthcare It, Changepoint, Pmbok.

Who are Diana Nino's colleagues?

Diana Nino's colleagues are Shweta R., Beatrice Rodrigues, Raúl Barria Vial, Zuly Paola Carrillo Bejarano, Sydnee Suite, Alfred Lam, Shindthura U.

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