Diana Philip Email & Phone Number

Canada

Pune, Maharashtra, India

Generate and analyze business metrics to identify and proactively address production issues, establishing thresholds for timely intervention.Skilled in ITIL practices, including Incident Management, Problem Management, Change Management, and Release Management.Provide expert technical production support for the Citi Velocity suite of applications, improving user experience and system reliability.Proficient in relational databases with hands-on experience using BI tools such as Tableau and Power BI.Experienced in troubleshooting data quality issues, particularly with Ab Initio, SWIFT, and Java ETL processes.Participate in and facilitate application releases, engaging in post-implementation analysis to ensure effective system design and functionality.Serve as a liaison between the client service team and technology teams, raising issues with the appropriate technology teams while adhering to Service Level Agreements.

Chennai

Proficient in issue tracking and reporting.Address complex production challenges through detailed troubleshooting and innovative problem-solving methods.Led the installation, configuration, and deployment of new systems, ensuring smooth integration and functionality.Develop and maintain comprehensive system and process documentation to enhance knowledge sharing and operational efficiency.Deliver prompt resolutions to application issues, promoting stability, efficiency, and effectiveness.Provide ongoing reports and updates to both business and technical stakeholders.

Chennai, Tamil Nadu, India

Veolia Water Technologies specializes in providing technological solutions and a comprehensive range of services for the design, construction, maintenance of water and wastewater treatment facilities for industrial clients and public authorities.Experience in the analysis, design, development, and implementation of business intelligence reporting using Cognos BI.Generate various types of standard reports, including List, Cross-tab, and Chart Reports and provide recommendations.Create custom reports utilizing Drill-Through, Master-Detailed, Burst reports, Active Reports and dynamic prompt functionalities.Hands-on experience with Relational and Dimensional (DMR) models in the Framework Manager.Proficient in testing, debugging, and performance tuning reports and cubes.

Navi Mumbai, Maharashtra, India

Align business objectives with data analysis.Identify and rectify dirty data, cleaning small datasets with spreadsheet tools and large datasets using SQL.Document data-cleaning procedures and validate data analysis processes.Tackle accessibility issues with data.Code, write functions and manage data flow using Tableau Prep Builder

Mysore, Karnataka, India

Pune, Maharashtra, India