Diana Caraballo Email & Phone Number
@vanderlande.com
LinkedIn matched
Who is Diana Caraballo? Overview
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Diana Caraballo is listed as Real Estate Agent at Natalie Cousins & Associates, Realty, a company with 5 employees, based in Decatur, Georgia, United States. AeroLeads shows a work email signal at vanderlande.com and a matched LinkedIn profile for Diana Caraballo.
Diana Caraballo previously worked as Real Estate Agent at Atlanta Communities Real Estate Brokerage and Real Estate Agent at Coldwell Banker. Diana Caraballo holds High School Diploma, Business Administration And Management, General from Anchovy High School.
Email format at Natalie Cousins & Associates, Realty
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AeroLeads found 1 current-domain work email signal for Diana Caraballo. Compare company email patterns before reaching out.
About Diana Caraballo
I have been passionate about real estate since my earliest years growing up in Montego Bay, Jamaica. As an energetic, value driven and socially connected millennial, I always desired a career path where helping others was my primary role. After completing my studies, I moved to Florida in 2007 and embarked on a rewarding career in customer service and information technology. In my 12+year career, I prioritized attentively and patiently listening to the needs of my customers and treating them with the same care and compassion that I would for my family and friends.I sharpened my problem-solving skills and developed a passion for finding creative and innovative solutions to even the most complex customer requests. Going above and beyond to exceed customers' expectations is a motivation that comes naturally to me. As I gained confidence in these skills in recent years while settling into life in Georgia, I decided to take the leap into my true calling in real estate.I feel incredibly blessed to be working in my dream career and am enthusiastic to continue serving clients and guiding them through one of the biggest investments of their lives. As a proud member of Coldwell Banker Realty, I will bring my enthusiasm and superior customer service skills to build and expand my network and help clients meet their real estate goals. I look forward to earning your business!
Diana Caraballo's current company
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Diana Caraballo work experience
A career timeline built from the work history available for this profile.
Real Estate Agent
Current
Real Estate Agent
Real Estate Agent
Software Specialist
Software Specialist
Software Specialist And Trainer
Premier Senior Support Escalation Engineer (Psse) Remote
- Served as Final level of technical escalation point for Support Engineers
- Engaged with customer alongside Ambassadors to troubleshoot and resolve difficult escalations.
- Managed a network of Escalation Resources, Databases, and Historic Support Requests
- Tracked, document and assist with the development of training materials by gathering FAQ/knowledge base content for the Knowledge Management Team.
- Communicate trends and reoccurring problems directly to the Microsoft Developers team and engineer teams.
- Worked with the Microsoft Support Partners and Microsoft Technical Account Managers to resolve escalated issues related to Exchange Online.
Experis/Microsoft Escalations Team (Tier 2) Remote
- Helped transform the traditional on premises deployment approach to an automated Onboarding Service for customers larger than 150 seats.
- Drive the technical execution and provide automation improvements to maintain customer and partner satisfaction during the Deployment phase.
- Executed, managed and led a set of Office 365 customers and partners thru the Onboarding technical process.
- Assisted Office 365 customers and partners with configuration of onboarding tools and processes technology.
- Analyzed, developed and communicated key Onboarding process and technology improvement feedback for Office 365 Onboarding and entire deployment cycle.
- Self-driven engaging Onboarding Engineer with proven history of demonstrated technical skills and leadership
Concierge Technical Support Engineer (Microsoft) Remote
- Assisted customers with Office 365 services (Skype, Exchange Online, SharePoint and OneDrive)
- Installed Office applications and troubleshooted issues on Mac and PC computers related to the installation
- Setup and troubleshooted issues with Outlook 2010 - 2016
- Configured and troubleshooted Android devices and IOS devices with Exchange Online
- Handled email migration issues (Cutover, Staged, Hybrid and Imap migrations).
- Troubleshooted and resolved networking issues that prevented the installation of the software.
Microsoft Tier 2 Escalation
- Provided a higher tier support for customers & partners
- Took about 10 outbound calls daily
- Researched and provide investigative fix for customers’ issues such as: “mail flow issues, server issues, configure hybrid servers and resolve break fixes on Exchange on premise environment”
- Assisted with local and external DNS issues.
- Work one on one with customer until a resolution is provided.
- Acted as a subject matter expert for Tier 1 & Tier 2 support engineers.
Microsoft Technical Support Engineer
- Achieved the highest levels of productivity, handling over 1,000 calls per week and averaging 200+ calls daily.
- Earned solid reputation for resolving complex issues and providing exceptional customer service.
- Escalated issues as needed and maintained communication with customer.
- Extensively utilized Remedy to record and track issues.
- Assisted with installing Office Professional Plus 2010 and 2013
- Assisted with Password Reset
Diana Caraballo education
High School Diploma, Business Administration And Management, General
Real Estate, Licensed
Frequently asked questions about Diana Caraballo
Quick answers generated from the profile data available on this page.
What company does Diana Caraballo work for?
Diana Caraballo works for Natalie Cousins & Associates, Realty.
What is Diana Caraballo's role at Natalie Cousins & Associates, Realty?
Diana Caraballo is listed as Real Estate Agent at Natalie Cousins & Associates, Realty.
What is Diana Caraballo's email address?
AeroLeads has found 1 work email signal at @vanderlande.com for Diana Caraballo at Natalie Cousins & Associates, Realty.
Where is Diana Caraballo based?
Diana Caraballo is based in Decatur, Georgia, United States while working with Natalie Cousins & Associates, Realty.
What companies has Diana Caraballo worked for?
Diana Caraballo has worked for Natalie Cousins & Associates, Realty, Atlanta Communities Real Estate Brokerage, Coldwell Banker, Vanderlande, and Experis/Manpower Group.
How can I contact Diana Caraballo?
You can use AeroLeads to view verified contact signals for Diana Caraballo at Natalie Cousins & Associates, Realty, including work email, phone, and LinkedIn data when available.
What schools did Diana Caraballo attend?
Diana Caraballo holds High School Diploma, Business Administration And Management, General from Anchovy High School.
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