Diana Rendón Email & Phone Number

New York, Ny, Us

New York, Ny, Us

• Input offers, issue contracts, track deposits/contracts due• Design one sheets/edit flyers• Maintain office supplies and inventory; organize and process new orders as needed.• Answer telephone, screen calls, and take messages to facilitate communications and contacts

• Develop effective relationships with customers; answers questions and problem solve while delivering excellent customer service over the phone, email, and in person.• Maintains office supplies and inventory; organize and process new orders as needed.• Answer telephone, screens calls, and takes messages to facilitate communications and contacts.• Collaborated with owner to develop and implement financial plans to help the business run efficiently.• Increased credibility and drove company revenue by spearheading marketing and PR efforts; developed company logo, designed website, and set-up credit card payment system.

Greater New York City Area

• Direct to venue relations for event and festival booking. • Researching target audiences for artist tours, artist booking, and promotional events. • Organizing lists of venues, promoters, artists, and other relevant contacts. • Assisting with event organization, production, set-up, and take-down. Attend various networking events and meetings.

Orlando, Florida Area

• Managed the front desk duties, assisted visitors with questions and issues, and created a warm and welcoming environment.• Maintained a professional demeanor while service VIP guests, celebrities, and executives.• Handled difficult situations while maintaining a positive attitude. Implemented solutions to satisfy customers who were upset regarding check-in times.• Created a magical experience for a guest and her husband who was very ill by working with upper management to provide cruise tickets at no cost for the couple.• Recognized three times for outstanding performance and delivering excellent customer service.

• Provided prompt, professional, and courteous service to all customers.• Operated with a sense of urgency and anticipated guest needs to provide a seamless dining experience.• Took initiative in maintaining a high level of productivity.• Calmly responded to unsatisfied guests and called escalated issues to managers’ attention.• Increased revenue by up-selling items with customers.• Served as leader among 4+ hostesses; ensured that front desk operations ran smoothly.

Master’S Degree, Management Information Systems, Network Management, 3.39

Bachelor’S Degree, Communications, Advertising

Activities and Societies: Jazz BandGraduated with a Bachelor of Arts in Communication (Advertising). Minored in Digital Media. Flute.