Diana Fuentes Email & Phone Number

Minneapolis, Minnesota, United States

• Reviews mortgage loan documents for accuracy and completeness.• Customer service focus with the ability to respond to requests in a timely manner.• Consults, builds, and maintains solid working relationships in and outside of immediate department.• Manages a pipeline of work from assignment to completion.• Navigates multiple computer system windows and applications.• Achieves high satisfaction from management.

Brooklyn Center, Minnesota, United States

• Navigated collections system to locate consumer accounts.• Reviewed incoming customer correspondence and documents.• Verified receipt of documents.• Verified consumer eligibility for the student loan rehabilitation program.• Analyzed consumer documentation to identify income and expenses, to be used when determining the monthly payment amount required for the student loan rehabilitation program.• Additional duties as assigned

Arden Hills, Minnesota, United States

• Located and notified borrowers of federal defaulted student loans by telephone to solicit payment.• Processed payments for student loans.• Worked with borrowers, who were in student loan rehabilitation programs, to assist them through the rehabilitation process by efficiently recovering all documentation and references needed to complete the program.

St Paul, Minnesota, United States

• Answered the Patient Access Services telephone lines for orthopedic and spine track. Prioritized, screened, and redirected calls to appropriate department.• Entered patient orders and scheduled appointments.• Entered and verified patient demographic and insurance information.• Worked with physicians and clinicians to obtain correct information for proper scheduling of appointments.

Lagrange, Georgia, United States

• Greeted patients and visitors.• Collected and verified patient demographic and insurance information.• Scheduled patient appointments.• Registered patients.• Processed payment for medical services.• Maintained patient medical charts and filing system.• Answered telephone calls and provided information to callers, took messages, and redirected calls to appropriate party.