Diana Ridgeway Email & Phone Number

• Oversees the process of maintaining the highest level of quality over the course materials for NACVA and the CTI's training, ensuring a complete review process, revisions/editing have been made, re-reviewed, and fully documented following NACVA’s formatting/style standards.• Oversees aspects of quality assurance and control through the creation and updating of the Quality Review Manual.• Liaison to the instructor teams providing overall support • Maintains and updates NASBA, QAS, and individual State CPE Sponsorship applications.• Provides support to Instructors in creating/developing/editing PowerPoint presentations• Responsible for Training in the Trenches, an in-house training for staff• Maintains project management and follow-up on priorities as needed

Worked at several schools tutoring individuals, especially those with learning disabilities, in a variety of subjects.• Responsible for teaching home school to an individual with learning disabilities which included reading, critical thinking, and math. • Conducted field-trips that included outings to provide physical exercise and teach life-skills.• Responsible for tutoring additional students in reading, comprehension, math, and science.• Responsible for the after-care program of the Kindergarten class at Challenger School.• Worked part-time as administrative assistant helping with front office duties at Mt. Vernon Academy.

Set up and directed all administrative functions for the newly formed operations office, which provided IT computer integration services for the 2002 Winter Olympic Project.• Assisted the Chief Integrator and Marketing Director with meetings, correspondences, and PowerPoint presentations.• Acted as liaison to international volunteers and employees working in the Information Technology Center before and during the Olympics.• Supervised administrative staff and helped support a department of over 200 employees from five different sponsors.• Managed the contractor staffing budget for the project.• Managed the accounting function for the Salt Lake office, including payroll, A/R, A/P, and monthly financial reporting.• Implemented complex international payroll schemes for employees in over 10 countries including dealing with different currency exchange rates.

Developed the administrative function of a start-up IT staffing company, overseeing growth from pre-start up to 150 employees and 3 offices in three years.• Developed monthly and quarterly reports charting the growth of the company and individual performances.• Tracked the performances of the sales and recruiting staff creating MS Excel spreadsheets. • Conducted new employee orientations and was the main contact for any HR/payroll questions.• Created PowerPoint presentations for contract bids and quarterly meetings. • Assisted in the management of all aspects of payroll, A/P, and A/R using QuickBooks.• Oversaw employee programs, such as payroll, health, and retirement.

Supported the Center’s director and controller across multiple sites to ensure the professional and smooth flow of administrative duties throughout the organization.• Assisted with proposals in bid for government contracts.• Served as administrative support and back-up for all office managers.• Created and distributed all inter-agency reports.• Worked with the Board of Trustees in implementing strategic plans.

Assisted with accounting function for multi-site IT staffing company including support of the General Manager.• Typed correspondences and arranged travel for General Manager.• Invoiced 90+ employees working at 12 client sites.• Oversaw the accounting reporting function, including reconciliation and quarterly reporting.• Provided general reception duties such as filing, typing, and answering phones.

Provided administrative support services for city cadet function.• Entered and oversaw payroll system for cadets and traffic tickets.• Back-up to police department secretaries.• Worked with community doing property checks, crowd control and bicycle / stranger safety.• Oversaw cadet training.

Bachelors, Psychology

Graduated with Honors

Certificate, Accounting