Diana Ridgeway Email & Phone Number

• Oversees the process of maintaining the highest level of quality over the course materials for NACVA and the CTI's training, ensuring a complete review process, revisions/editing have been made, re-reviewed, and fully.
• Oversees aspects of quality assurance and control through the creation and updating of the Quality Review Manual.
• Liaison to the instructor teams providing overall support
• Maintains and updates NASBA, QAS, and individual State CPE Sponsorship applications.
• Provides support to Instructors in creating/developing/editing PowerPoint presentations
• Responsible for Training in the Trenches, an in-house training for staff

• Worked at several schools tutoring individuals, especially those with learning disabilities, in a variety of subjects.
• Responsible for teaching home school to an individual with learning disabilities which included reading, critical thinking, and math.
• Conducted field-trips that included outings to provide physical exercise and teach life-skills.
• Responsible for tutoring additional students in reading, comprehension, math, and science.
• Responsible for the after-care program of the Kindergarten class at Challenger School.
• Worked part-time as administrative assistant helping with front office duties at Mt. Vernon Academy.

• Set up and directed all administrative functions for the newly formed operations office, which provided IT computer integration services for the 2002 Winter Olympic Project.
• Assisted the Chief Integrator and Marketing Director with meetings, correspondences, and PowerPoint presentations.
• Acted as liaison to international volunteers and employees working in the Information Technology Center before and during the Olympics.
• Supervised administrative staff and helped support a department of over 200 employees from five different sponsors.
• Managed the contractor staffing budget for the project.
• Managed the accounting function for the Salt Lake office, including payroll, A/R, A/P, and monthly financial reporting.

• Developed the administrative function of a start-up IT staffing company, overseeing growth from pre-start up to 150 employees and 3 offices in three years.
• Developed monthly and quarterly reports charting the growth of the company and individual performances.
• Tracked the performances of the sales and recruiting staff creating MS Excel spreadsheets.
• Conducted new employee orientations and was the main contact for any HR/payroll questions.
• Created PowerPoint presentations for contract bids and quarterly meetings.
• Assisted in the management of all aspects of payroll, A/P, and A/R using QuickBooks.

• Supported the Center’s director and controller across multiple sites to ensure the professional and smooth flow of administrative duties throughout the organization.
• Assisted with proposals in bid for government contracts.
• Served as administrative support and back-up for all office managers.
• Created and distributed all inter-agency reports.
• Worked with the Board of Trustees in implementing strategic plans.

• Assisted with accounting function for multi-site IT staffing company including support of the General Manager.
• Typed correspondences and arranged travel for General Manager.
• Invoiced 90+ employees working at 12 client sites.
• Oversaw the accounting reporting function, including reconciliation and quarterly reporting.
• Provided general reception duties such as filing, typing, and answering phones.

• Provided administrative support services for city cadet function.
• Entered and oversaw payroll system for cadets and traffic tickets.
• Back-up to police department secretaries.
• Worked with community doing property checks, crowd control and bicycle / stranger safety.
• Oversaw cadet training.

Bachelors, Psychology

Graduated with Honors

Certificate, Accounting