Diana Romo Email & Phone Number

Managed and distribute large amounts of mail, including checks, titles and repossession documents. Verified demographics, researched accounts and applied each payment adequately. Added or removed customers on ACH program. Posted lockbox payments. Assisted in the funding process of each vehicle. Verified insurance, and employment for potential customers. Contacted customers from 30,60,90 days past due accounts to obtain payment. Negotiated payment plans and submitted applications for extensions on account. Made over 200 outbound calls daily to collect, while assisting with inbound calls.

Carrollton, Tx

Recruited employees by social networks & coordinated Job Fairs, conducted interviews and background checks, along with answering calls & placing school orders.

Flower Mound/Lewisville

Check patients in and out, entered demographics, ICD-9 and CPT codes, scheduledappointments, answered multiple phone lines, opened and closed both offices.