Diana Tejeda Email and Phone Number
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A dynamic Process Improvement Specialist, Executive Coach, Program Manager, and Data Scientist with over 30 years of experience. Expert in driving process optimization, leveraging Six Sigma and Lean methodologies, and implementing data-driven strategies across various business processes. Proven track record in enhancing sales operations, developing executive coaching programs, and leading complex IT projects. Bilingual in English (Full Professional) and Spanish (Native/Bilingual)
Softtek
View- Website:
- softtek.com
- Employees:
- 10033
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Global Sales Office - Program ManagerSofttek Jun 2020 - PresentMonterrey, Nuevo León, México- Spearheaded 14 strategic initiatives to refine sales operations, enhancing sales process efficiency and simplifying variable compensation structures.- Developed over 10 Power BI dashboards for tracking performance and KPIs, aligning project activities with organizational goals.
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Sales Governance & Compliance DirectorSofttek Feb 2018 - May 2020Monterrey, Nuevo León, MexicoLed a team to zero defects in data accuracy and digitized manual processes, significantly reducing commission calculation errors.
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Sales Transformation LeaderSofttek Feb 2017 - Jan 2018Monterrey, Nuevo León, MexicoImplemented the Revenue Storm methodology and developed coaching skills for sales leadership, advancing sales process automation.
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Six Sigma Black Belt And Executive CoachSofttek Jan 2010 - Jan 2017Monterrey, Nuevo León, MexicoMentored process improvement projects generating $250,000 in benefits, integrating data and process optimization across sales and operations.
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Operational LeaderSofttek Aug 2006 - Mar 2010Monterrey, Nuevo León, Mexico- Initiated and managed a new service line at Softtek, achieving 25% above productivity targets and a 50% reduction in learning curve for new hires within six months.- Oversaw client relations and strategic project operations, consistently exceeding service level agreements and enhancing customer and associate satisfaction.
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Quality LeaderSofttek Jan 2005 - Aug 2006Aguascalientes, Mexico- Led the planning and implementation of process improvements and training initiatives for Purchasing Center team members, enhancing overall service quality and defining two new process frameworks.- Delivered proactive communication and strategic reporting at both customer and executive levels, significantly improving service levels and avoiding penalties within the first month of project involvement.
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Project LeaderGe Ddemesis Jun 2000 - Dec 2004Aguascalientes, Mexico- Managed and expanded medium-scale, high-availability IT projects on web platforms, successfully increasing supported applications from 1 to 10 and constructing 3 new applications over five years.- Led cross-departmental teams of up to 15 members, ensuring projects met stringent deadlines and quality standards through effective planning, resource allocation, and risk management.
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Web Development ManagerVirtual Sea Jan 1999 - Mar 2000Acapulco, Guerrero, Mexico- Successfully led the creation and management of the company’s intranet and two online casino directories, overseeing medium-scale, high-availability IT projects that included web platform development and system administration.- Coordinated across departments to meet aggressive project goals, managing timelines, budgets, and quality standards, while directing a team of up to five professionals in design, development, and system administration tasks. -
Unix System AdministratorBtu Comunicacion, S.A. De C.V. Sep 1997 - Dec 1998Acapulco, Guerrero, Mexico- Developed and managed low-scale, high-availability IT projects, including the creation of a customer FAQ site to reduce support tickets and the development of automation scripts for Unix server maintenance.- Oversaw the analysis, design, and development of the company’s internet services, administrated network and server systems, and managed a technical support team of up to five people. -
Internet InstructorBtu Comunicacion, S.A. De C.V. Nov 1996 - Sep 1998Acapulco, Guerrero, MexicoDeveloped and delivered training materials for internet courses, effectively training customers and providing technical support in both English and Spanish through phone and email.
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System AdministratorIntegrafico Jun 1994 - Nov 1996Acapulco, Guerrero, MexicoAcquired basic graphic design skills using Corel Draw and Page Maker while assisting in the creation of various documents and cards, and developed an application to manage the company's hardware, peripherals, and preventive maintenance scheduling.
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System AdministratorNochistongo May 1993 - Apr 1994Gómez Palacio, Durango, MexicoMastered FoxProLan and developed, maintained, and supervised applications for managing sales and inventory, along with overseeing system and network administration and the Systems Area in Guadalajara’s branch office.
Diana Tejeda Skills
Diana Tejeda Education Details
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Instituto Tecnologico De La LagunaComputer Science -
Colegio De Bachilleres - Plantel 2Computer Science
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Esc. Sec. Tec. No. 1Architectural Drawing
Frequently Asked Questions about Diana Tejeda
What company does Diana Tejeda work for?
Diana Tejeda works for Softtek
What is Diana Tejeda's role at the current company?
Diana Tejeda's current role is Process Improvement Specialist, Coach, Program Manager, Data Scientist.
What is Diana Tejeda's email address?
Diana Tejeda's email address is di****@****ail.com
What is Diana Tejeda's direct phone number?
Diana Tejeda's direct phone number is +5281815*****
What schools did Diana Tejeda attend?
Diana Tejeda attended Instituto Tecnologico De La Laguna, Colegio De Bachilleres - Plantel 2, Esc. Sec. Tec. No. 1.
What are some of Diana Tejeda's interests?
Diana Tejeda has interest in Six Sigma, Social Services, Children, Project Management, Lean, Education, Self Development, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Diana Tejeda known for?
Diana Tejeda has skills like Process Improvement, Six Sigma, Project Management, Software Project Management, Crm, Pmp, Business Process, Business Intelligence, Project Planning, Project Portfolio Management, Strategy, Business Analysis.
Who are Diana Tejeda's colleagues?
Diana Tejeda's colleagues are Juliett Ordaz, Balaji Budati, Julio Cesar Rodríguez Calderón, Juan Carlos Alvarez Flores, Gean Machado Da Rosa, Gabriel Euan, Jesús Emmanuel Rojas Salas.
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Diana Tejeda
Coordinadora De Atracción De Talento En Seguros Monterrey New York LifeNetzahualcóyotl, Mex
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