Diana Teofilo Email & Phone Number

Cainta, Ph

• Drafting of client engagement documents.• Xero Management: Xero file access to the accountants, ledger and book of accounts setup, basic troubleshooting, etc. • Hubdoc ledger file setup.• Collating and entering data for internal risk documents. Preparation and monitoring of checklists for onboarding/offboarding clients.• Making purchases and entering disbursements.• Uploading receipts into the expense management system and drafting expense reconciliation reports.• Assistance with database management across multiple systems, including adding new clients, closing exited clients, and updating client data i.e. addresses/contact details.• Collating client documents (management reports, tax returns & financial statements)• Preparation of client group structures.• Drafting invoices.• Assistance with filing.• Assistance with cloud software administration, including managing user access.• Word processing, drafting letters/minutes.• Preparation and sending of Annual Reviews to clients Partner Credit Card Expense Filing through Workplace Assisting client’s inquiry regarding concerns for financial year tax returns (individual/ corporation).• Filing of fees such as AR, Parki Fees, Write Offs through APS. • Assistance with ad hoc administrative tasks.

Philippines

Our program of instruction is designed to support English-language learners. As an ESL teacher, I instruct students in reading, writing, and conversing with focus on cultivating conversational and job-related communication skills. Oftentimes, students enroll in such programs to use the language in work, school, or abroad.

Philippines

1.EA Tasks: manages the schedule of the IT manager and manages her emails. 2. Admin Assistant: records the minutes of the meeting/s, schedules staff schedules, cascades announcement and important information to the team, coordinates with outside suppliers, books team events, do team reporting for tickets, data management, articles writing, manages Monday. com for task management and follow up, conducts team meetings for each department and supports to IT projects.

Philippines

Email and calendar management for Clients.Research works and Wordpress article writing and management.Logo Creation, Photo Editing, Basic Video Editing and Slide presentation creation,Travel agency support- ticket creations, troubleshooting of tickets, ticket verification, Client Attraction Communication Coordination.Through out my working experience as a Virtual Assistant I make sure that my working relationship with my client is comfortable, not compromising the professional level of relationship. Being open minded to constructive criticism ,coaching and new idea is one of my best asset. I don't take things personally especially if these things are work related. I do not let these things stress me since I know that these are guidelines for me to improve myself and my work. I am very flexible and go-getter. I make sure that I will meet the expectations of my client and I value the trust given to me. I make sure to be very keen with details as this serve as a very important trait of VA. I may not be the best Virtual Assistant, but I can guarantee I work hard for my job as I take pride in it to have a great result and satisfy my Client's demands and standards.I can also work with minimal supervision as long as a comprehensive instruction is being given.I can also work well under pressure and I can do multi tasking should the need arises.You will enjoy working me since I have a great sense of humor and I am easy to be dealt with.Again, I value the confidentiality of my Client and the trust given to me, so I take full responsibility and accountability of the tasks assigned to me.

Manila, National Capital Region, Philippines

As an Admin Specialist for LPG Manila, I was entrusted with the following tasks:• Contract Processing• Systems Overview• Device Management• Payment/Invoicing Accuracy• Customer Interaction, internal and external• Product Overviews• Provide top notch support to Regional Directors• Contract entering and rate management in several systems/ touchpoints• Sales Force data entry and proofing as needed• Equipment management and login support for partners or clients• Monthly reconciliation with the attraction partners with sign-off, flag any escalations to linemanager• Handles manual transactions and ensures invoicing accuracy• Retail Rate Audit completed• Other “tracker” data entry and proofing• Content support or content related proofing as needed• Ability to analyze data• Answering calls from Partners with the ability to troubleshoot, solve or escalate accordingly.• Other tasks as delegated by RD (but within scope of role as agreed to by the dept head, theVP Partner and Customer Experience)

Taguig, National Capital Region, Philippines

Planning and preparing of lesson plans.Teaches Japanese and Chinese preschoolers and grade-schoolers the English Language using the ESL Method. Prepares Japanese students’ readiness in taking the EIKEN tests. Assessing, recording and reporting on the development, progress and attainment of pupils.Participating, if required, in any scheme of staff development and performance review.Advising and co-operating with the principal and other teachers (or any one or more of them) on different school events. Do everyday communication with the parents regarding on the performance of the child in class.

Cainta, Calabarzon, Philippines

Facilitate dynamic learning experiences in BusinessAdjust content and activities based on deviations on unexpected learner outcomes and circumstances.Discuss assigned duties with teaching assistants in order to coordinate instructional efforts.Observe students' performance, and record relevant data to assess progress.Assess learning outcomes, grade tests and record results, and present these to the master teacher.Create and execute action plans to take struggling students to desired skill levels.Enforce administration policies and rules governing students.Call out and counsel students for unproductive or disruptive behavior.Motivate and maintain excitement among students to perform above expectations.Give feedback to curriculum design team, on effectiveness of instructional resources, learning resources and assessment tools.Partner with master teacher in interacting with parents.Ace Trainer for the work immersion program of the school for the Grade 12 students where in the students were trained for Communication skills, Customer Service, Technical Support, and Sales Skills.

Henan, China

Under the English Enhancement Program (EEP) which acts a homeroom teacher and at the same time as a subject teacher for students in the Primary department. Handled and advisory class for Grades 1-3 maximum of 20 students in a class. Subjects handled: Math 1-2, Reading 1-3, Composition 2-4, Computer 1-3, and Listening & Writing 1-3, Science 6 and Social Studies 3-4.Use ESL approach as a method teaching under the Let’s Go Program.Planning and preparing of lesson plans.Assessing, recording and reporting on the development, progress and attainment of pupils.Participating, if required, in any scheme of staff development and performance review.Advising and co-operating with the principal and other teachers (or any one or more of them) on different school events. Do everyday communication with the parents regarding on the performance of the child in class through communication books and phone communication.

Mandaluyong, National Capital Region, Philippines

Handled different customer service accounts such as Capital One, Virgin Media, McGraw Hill and Digital River hired and fill a back to back ramp of 15 – 40 FTE's per week.Conducted an end to end process starting from sourcing of potential candidates. Processing of leads by doing phone screening. Doing initial interview face to face by group or individual, Test administrator and conducts client specifics. Conducts behavioral to final interviews. Conducted call simulation and extends job offers. Assigned to do Pre-employment requirements to potential successful candidates.Does new hire orientation for new employees.Does 201 filling and all government required forms such as BIR, 1905, 1902, 205; Philhealth MDR, SSS and etc.Does medical endorsement and background check with successful candidates.

Bachelor Of Business Administration - Bba, Entrepreneurship/Entrepreneurial Studies

Tesol Certificate

Certificate In Professional Teaching, Education