Diana Toker Email & Phone Number

• Manage security operations within AWS cloud environment, utilizing ELK, XDR, Splunk, ArcSight, Zendesk, and other platforms.• Analyze and investigated information security incidents for threat assessment.• Lead response efforts to mitigate risks. • Provide 24/7 shift coverage for clients in Israel and globally.

• Proactively resolve network incidents and Provide 24/7 technical support for clients in Israel and globally.• Monitor server farms globally.• Administer Linux and Windows systems proficiently, utilizing PowerShell for Windows and terminal scripts for Linux environments.• Leverage expertise in Kayako, Nagios, Active Directory, and various tools.

Kiryat Motzkin, Haifa District, Israel

"Maystro" is a chain of stores specializing in wedding and evening shoes.My responsibilities included:• Proactively managed complex challenges under pressure, showcasing problem solving and decisive abilities, while maintaining top-tier customer service. • Exemplary punctuality and attendance record while efficiently handling diverse tasks, often exceeding regular hours.• Successfully boosted sales through social media advertising and marketing strategies.• Assumed managerial responsibilities for the store chain during the manager's absence.

Kiryat Motzkin, Haifa District, Israel

• Provided compassionate physical and emotional support to elderly residents, emphasizing empathy and sensitivity.• Remained available to address the elderly's requests even outside regular working hours.

Kiryat Ata, Haifa District, Israel

• Utilized effective sales and persuasion skills to drive product sales.• Managed the cash register and efficiently handled store inventory.• Collaborated as a strong team player, providing mutual assistance and delegating tasks effectively.