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Diana Tomás Email & Phone Number
B2B Travel Agency Support - Lead Senior Agent and RCC Agent
at
Lufthansa LGSP
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
B2B Travel Agency Support - Lead Senior Agent and RCC Agent
Location
Gondomar, Porto, Portugal
Company size
Who is Diana Tomás? Overview
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Quick answer
Diana Tomás is listed as B2B Travel Agency Support - Lead Senior Agent and RCC Agent at Lufthansa LGSP, a company with 226 employees, based in Gondomar, Porto, Portugal. AeroLeads shows a matched LinkedIn profile for Diana Tomás.
Diana Tomás previously worked as Travel Agency Support - Remote Competence Center Agent at Lufthansa Lgsp and Group Sales Agent at Lufthansa Lgsp. Diana Tomás holds Curso Técnico Superior, Turismo E Informação Turística from Escola Superior De Hotelaria E Turismo.
Company email context
Email format at Lufthansa LGSP
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Lufthansa LGSP
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Profile bio
About Diana Tomás
Passionate about travel, tourism, and photography. ✈️For me, travel is not just about visiting new places — it’s about creating unforgettable experiences andunderstanding how tourism can connect people and preserve local cultures. 🌍
Listed skills include Social Sciences, Research, Anthropology, Science, and 12 others.
Current workplace
Diana Tomás's current company
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Lufthansa Lgsp
12 roles
Diana Tomás work experience
A career timeline built from the work history available for this profile.
Travel Agency Support - Remote Competence Center Agent
Current- B2B Support for Portugal and Spain Markets
- Monitoring inbound calls from Travel agencies handling GDS individual bookings, via email (outlook) and phone (genesys)
- Ticketing support using OneRes GDS system
Mar 2024 - Present
Group Sales Agent
- B2B Support for PT/ES/NL/UK/IE/IS/SE/NO/DK/LV/LT/FI/EE markets
- Monitoring inbound calls from Travel agencies, handling Groups bookings, via BookAGroup platform, email (outlook) and phone (genesys)
- Ticketing support using OneRes GDS system
Apr 2023 - Mar 2024
Rbc - Ticketing Agent Ii - Senior
- B2B support for LH/SN/OS/LX/4Y airlines, handling all Stations requests, by phone (genesys) and email (outlook)
- Ticketing support using OneRes GDS system
- Voluntary ticket changes, using GDS ATC tool or manually exchange tool
Mar 2023 - Apr 2023
Rbc - Ticketing Agent I - Junior
- B2B support for LH/SN/OS/LX/4Y airlines, handling all Stations requests, by phone (genesys) and email (outlook)
- Ticketing support using OneRes GDS system
- Chargeable ancillary services support, such as: Additional luggage, PETC, AVIH, Sport Equipament and musical instruments
Dec 2022 - Mar 2023
Hubstar Agent
- B2B support for Hub FRA station, handling all relevant requests, by phone (genesys) and email (outlook)
- Ticketing support using OneRes GDS system
- Involuntary changes due to cancelations/delays/overbookings
- Involuntary compensations
- Support by email to EW - involuntary changes
- Handling of all delay connections in MUC and FRA, using Hubstar tool
Jul 2022 - Dec 2022
Health Entry Agent
- Analysis of all passengers Covid-19 documents - Support for Lufthansa Group (LH/LX/OS/SN)
Apr 2022 - Jul 2022
Experience/Shop Assistant
- Abertura e fecho de Museu/Loja/Bilheteira - Realização de visitas guiadas em ING/PT/ESP- Venda de bilhetes/experiências - Venda de artigos em loja- Realização de inventários/contagem stock- Limpeza Museu/Loja
Jun 2021 - Apr 2022
Técnica De Informação Turística
- Abertura e fecho de quiosque - Venda de experiências turísticas - Red Bus - Cruzeiro das 6 pontes - Tuk tuk tours - Douro Best tours - Cruzeiros no Douro- Limpeza de quiosque- Reposição de flyers
Nov 2019 - Nov 2020
Animadora
Ydyal Eventos
- Pinturas faciais - Modelagem de balões - Jogos de grupo - Atelier de pintura/desenho/artes plásticas - Festas temáticas- Largadas de balões Leds com hélio
May 2017 - Oct 2019
Estagiário
Hotel Eurostars Heroismo
- Check-in e check-out de hóspedes - Preparação de reservas (programar cartão de quarto + folha de dados pessoais)- Criação de reservas - Gerir reservas recebidas (via as várias plataformas de booking)- Atendimento telefónico- Atendimento por email
Mar 2019 - Jul 2019
Estagiário
Máquinas De Outros Tempos
- Organização do site da loja - Inventário de todas as máquinas analógicas e acessórios- Revelação de rolos e edição fotográfica- Restauro de fotos - Vendas de artigos em loja- Limpeza de loja
Feb 2016 - Apr 2016
Team & coworkers
Colleagues at Lufthansa LGSP
Other employees you can reach at lufthansa-lgsp.com. View company contacts for 226 employees →
LM
Luisa Maria Nogueira
Colleague at Lufthansa LgspFaro, Faro, Portugal, Portugal
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MF
Mariana Filipe Castro
Colleague at Lufthansa LgspPortugal, Portugal
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AF
Ana Ferreira
Colleague at Lufthansa LgspMatosinhos, Porto, Portugal, Portugal
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JT
Jorge Teixeira
Colleague at Lufthansa LgspVila Nova De Gaia, Porto, Portugal, Portugal
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AN
Ana Nicola
Colleague at Lufthansa LgspPorto Metropolitan Area, Portugal
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EG
Edgar Gonçalves
Colleague at Lufthansa LgspPorto, Porto, Portugal, Portugal
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RC
Ricardo Carvalho
Colleague at Lufthansa LgspPorto, Porto, Portugal, Portugal
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MP
Mariana Pires
Colleague at Lufthansa LgspPortugal, Portugal
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AP
Ana Paula Goularte
Colleague at Lufthansa LgspLisboa, Lisbon, Portugal, Portugal
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PM
Patricia Marques
Colleague at Lufthansa LgspPorto, Porto, Portugal, Portugal
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Luisa Maria Nogueira
Colleague at Lufthansa LgspFaro, Faro, Portugal, Portugal
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MF
Mariana Filipe Castro
Colleague at Lufthansa LgspPortugal, Portugal
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AF
Ana Ferreira
Colleague at Lufthansa LgspMatosinhos, Porto, Portugal, Portugal
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JT
Jorge Teixeira
Colleague at Lufthansa LgspVila Nova De Gaia, Porto, Portugal, Portugal
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AN
Ana Nicola
Colleague at Lufthansa LgspPorto Metropolitan Area, Portugal
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EG
Edgar Gonçalves
Colleague at Lufthansa LgspPorto, Porto, Portugal, Portugal
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RC
Ricardo Carvalho
Colleague at Lufthansa LgspPorto, Porto, Portugal, Portugal
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MP
Mariana Pires
Colleague at Lufthansa LgspPortugal, Portugal
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AP
Ana Paula Goularte
Colleague at Lufthansa LgspLisboa, Lisbon, Portugal, Portugal
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PM
Patricia Marques
Colleague at Lufthansa LgspPorto, Porto, Portugal, Portugal
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3 education records
Diana Tomás education
Curso Técnico Superior, Turismo E Informação Turística
Escola Superior De Hotelaria E Turismo
Técnico Profissional De Fotografia, Photography
Escola Profissional De Comércio Externo
Interior Design
Escola Secundária Infante D. Henrique
FAQ
Frequently asked questions about Diana Tomás
Quick answers generated from the profile data available on this page.
What company does Diana Tomás work for?
Diana Tomás works for Lufthansa LGSP.
What is Diana Tomás's role at Lufthansa LGSP?
Diana Tomás is listed as B2B Travel Agency Support - Lead Senior Agent and RCC Agent at Lufthansa LGSP.
Where is Diana Tomás based?
Diana Tomás is based in Gondomar, Porto, Portugal while working with Lufthansa LGSP.
What companies has Diana Tomás worked for?
Diana Tomás has worked for Lufthansa Lgsp, World Of Wine, Douro Acima, Ydyal Eventos, and Hotel Eurostars Heroismo.
Who are Diana Tomás's colleagues at Lufthansa LGSP?
Diana Tomás's colleagues at Lufthansa LGSP include Luisa Maria Nogueira, Mariana Filipe Castro, Ana Ferreira, Jorge Teixeira, and Ana Nicola.
How can I contact Diana Tomás?
You can use AeroLeads to view verified contact signals for Diana Tomás at Lufthansa LGSP, including work email, phone, and LinkedIn data when available.
What schools did Diana Tomás attend?
Diana Tomás holds Curso Técnico Superior, Turismo E Informação Turística from Escola Superior De Hotelaria E Turismo.
What skills is Diana Tomás known for?
Diana Tomás is listed with skills including Social Sciences, Research, Anthropology, Science, English, Refugees, Oral History, and Academic Writing.
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