Diana Tunyan Email & Phone Number

Glendale, California, United States

• Registering clients, entering, and updating information in Exym• Scheduling clients’ appointments per the Centralized Scheduling guidelines• Checking clients' insurance eligibility and updating Exym• Monitoring and updating PFI/FOA (Financial Information)• Assisting with translation/interpretation when needed• Assisting with Requests for Records/Invoicing/Log• Assisting clinical staff with various tasks including, scheduling, reminder calls, communication with pharmacy (authorization documents) and laboratories, medical records, and Payor Financial Information• Performing clerical duties which include routine typing, filing, copying, faxing, scanning completing and submitting Agency forms, data entry into Exym

Glendale, California, United States

• Updated internal databases with new employee data including contact details and employment forms• Collected payroll information such as hours of work done by an employee, leaves, details of the bank accounts, etc.• Managed job advertisements on job portals and social networks• Screened resumes and application forms• Scheduled and confirmed interviews with candidates• Assisted the HR staff in various HR-related tasks

Glendale, California, United States

• Made calls to collect medical records from doctors' offices, hospitals• Scheduled appointments for field techs• Sorted Intake documents and properly filed them• Worked collaboratively with other team members within the company • Posted data into the company's database

Yerevan, Armenia

• Regularly reviewed and prepared requests for proposals for potential clients• Communicated with employees, customers to answer questions or explain product information• Discussed company mission and further plans with the team• Created contracts with partners• Sorted and routed incoming mails, answered correspondence, and prepared outgoing mail• Analyzed internal processes and recommended policy changes to improve relationships with partners• Prepared invoices, reports, letters, financial statements, and other documents for management

Yerevan, Armenia

• Processed traffic violations of online cameras using a certain software• Created reports and discussed problems regarding traffic violations with my team and supervisors• Used Traffic Police software to transfer online violations into hard copy documents• Set violation fees according to the recorded traffic violation• Used citizen’s private government information for verification of individuals

Master'S Degree, Public Administration

Bachelor'S Degree, Humanities/Humanistic Studies

Human Resources Assistant Certificate