Spearheaded full turnkey manufacturing projects, providing leadership for sales meetings, client visits, and team management.Managed multiple large-scale capital projects concurrently, from conceptualization to completion, ensuring adherence to timelines, budgets, and quality standards.Collaborated cross-functionally to identify and execute improvement projects, optimizing processes and driving operational efficiency.Evaluated current processes and procedures, implementing updates and improvements as needed to enhance productivity and quality.Introduced and implemented new Lean and Kaizen strategies, fostering a culture of continuous improvement and operational excellence.Monitored logistics operations to ensure smooth and efficient transportation and distribution of goods.Led efforts to streamline supply chain processes, reducing lead times and minimizing costs while maintaining quality standards.Developed and maintained strong relationships with suppliers and vendors, negotiating favorable terms and resolving issues promptly.Utilized project management tools and software to track project progress, manage resources, and communicate updates effectively.Provided regular updates and reports to stakeholders on project status, milestones, and key performance indicators.Played a key role in driving operational success and achieving organizational goals through effective project management and leadership.

Create, manage, and optimize WordPress content for diverse clients.Collaborate on website and email promotions.Design graphics and brand assets.Lead social media campaigns and scheduling.Edit photos and design marketing materials.Utilize Google Analytics for insights.Manage calendars and databases.Process orders, shipments, and refunds.Handle customer inquiries and live chat.Pursue outstanding payments and manage billing.Implement integrations for workflow efficiency.Develop landing pages and forms.Generate keyword and analytics reports.

Present and promote E-learning services, leading to a 15% increase in sales revenue.Design and create sales tools material, including presentations, webinars, videos, and demos, to effectively communicate product features and benefits.Establish and maintain positive business relationships with clients, resulting in a X% improvement in customer satisfaction ratings.Analyze market potential and track sales performance, providing valuable insights for strategic decision-making.Collaborate with cross-functional teams to develop and implement marketing strategies, driving brand awareness and lead generation efforts.Lead initiatives to provide access to educational materials for children in Colombia, demonstrating a commitment to corporate social responsibility.

Oversaw a team of printing professionals, providing leadership, guidance, and support to ensure efficient workflow and high-quality output.Implemented strategic initiatives to optimize production processes, reduce costs, and enhance overall operational efficiency.Developed and maintained relationships with key suppliers and vendors, negotiating contracts and pricing agreements to ensure timely delivery of materials and supplies.Monitored industry trends and technological advancements, implementing innovations to stay ahead of the competition and meet customer demands.Spearheaded marketing and sales efforts to promote print shop services, expand client base, and increase revenue streams.Provided executive-level administrative support to the General Manager, managing schedules, coordinating meetings, and handling correspondence.Conducted research and analysis to support decision-making processes, presenting findings and recommendations to senior management.Prepared and delivered presentations and reports on print shop performance, highlighting achievements, challenges, and opportunities for improvement.Ensured compliance with regulatory requirements and safety standards, maintaining a safe and productive work environment for employees.Fostered a culture of teamwork, collaboration, and continuous improvement, recognizing and rewarding employee contributions to overall success.

Get access to up to date price comparison information based on the prices of your competitors, with reports and different graphs, price change notification on your best selling products, and all the info you need to gain more insight into your business.

Partner with customers to get a clear view on their strategic and financial objectives and hiring needsHandle the recruitment process using different channels, managing website and social networks.Track and identify prospective candidates using a variety of channelsAssess candidates to ensure qualification match, cultural fit and compatibilityConduct confidential interviews, follow-up references and check backgroundsPresent candidates and provide detailed profile summariesOffer guidance and facilitate the negotiation process through to its completionFollow up with clients and assist with the candidate’s transition and onboarding processNetwork and build long-lasting client relationshipsProcessed all paperwork and documentation for hiring as well as setup of payroll

Supervision of all COAs (Certificate Of Authenticity) Activities such as :printing, Production and shipping. Daily reporting of all transactions to Microsoft, Management of Return Destruction Venue (RDV) Program, Inventory Cycle Counts,5S project Lead, Certified Internal AuditorSAP Transactions, Participation in Kaisens for Continuous Improvement, Lean Sigma.Sales/ Customer service Purchase order processing, Accounts administration (Orders, manufacturing, packing and shipping)Customer satisfaction, Planning, Production scheduling, Suppliers ordering, Constant communication with suppliers, Orders Forecast

Marketing/ sales