Diana R. Wilson Email & Phone Number

Santa Rosa, Ca

Fabric design and creations.Sewing clothing and costumes for adults, children and pets.Crafting hand-made artisan decorations.Creating dolls and toys.

Windsor, Ca

Writer and blogger.https://www.goodreads.com/author/show/15418541.Diana_Rose_Wilson

• Developed, executed and monitored a billing system which exceeds $6.5 million in monthly revenue. • Managed the remote billing department and streamlined the daily labor and billing reports. • Initiated Mobile, AL billing office within 48 hour notice to handle BP Gulf Oil Spill emergency. • Acted as liaison between multiple subcontractors, prime contractor and the cooperate office on a multi-state level. • Coordinated activity between dispatch and billing to track waste disposal at various disposal facilities. • Spearheaded transition of billing software from DOS application to MS Dynamic. • Handle special billing through multiple third party tools. • Track and bill clients for over 2,000 physical assets located at sites throughout the United States. • Directly responsible for account setup, data entry, scanning, tracking and billable assets. • Key person for research projects involving retrieval of archived data and current resource monitoring. • Research, assemble and submit information of prevailing wage jobs for over 100 employees. • Cash receipts for three separate companies • Short pay research. • Invoice creation for two different companies through MS Dynamics • Special billing including same day turn-around • Top priority for customer service • 98% accuracy rate in data entry

• Monitor and support thousands of National accounts both in terms of terminal support, and account management. • Manage over 500 inbound support calls weekly and follow-up with merchants. • Quality Control accounts including open accounts, rate reviews, trouble tickets and daily maintenance. • Maintain Data Integrity reports from MasterCard saving over $5,000.00 monthly in possible fines.

Clovis, Ca

• Conducted thorough tests on high-end security hardware and software systems. • Created procedures to streamline validation process. • Authored detailed instructions for implementing high-end bug tracking system and automated test tools.

San Jose, Ca

• Designed and executed detailed matrix to test application across multiple systems, browsers and email clients. • Created a “Tiger Team” of testers to respond to emergencies and provide fixes to keep product revision on target. • Developed smoke tests, test plans, and check lists. Provided early detection finding to engineers to speed process.

Sunnyvale, Ca

Key contributor to planning and implementing test procedures for new releases and upgrades. Worked closely with programmers and developers to ensure a quality result. • Monitored $1 million in banner ad inventory across the PointCast platform. • Organized the processes for receiving data and graphics for product upgrades, increasing productivity. • Conducted product testing. Documented results. Participated in the development of Store Front Demo product.

Oakhurst, Ca

• Team Lead for 15 testers during a critical 3-month period with a hard deadline. • Outlined the testing procedure and trained new testers. • Liaison to both art developers and programmers in the development stage to ensure creative and functional quality.

Education record

General Education

Activities and Societies: Band, chior, FFA, art