Sales Capability Advisor at CDW instructing, coaching and developing high performing Account Managers across the US

Training/coaching of new Federal and Small Business Account Managers

•Sales of hardware and software IT products into a specified Federal Government customer base•Daily outbound calls into my account base with both potential and established customers •Developed key relationships and established long term relationships by utilizing my phone sale skills and scheduling meetings for my outside account managers•Scheduled and met face to face with key clients and manufacturers •Continually developing my knowledge of IT hardware and software products and their functions•Strong VMWare, NetApp, Adobe and Apple knowledge base•Closed 800K NetApp opportunity into a small account which previously had low revenue and no key relationships•Closed a significant VMWare EA into a small DOE account

•Originate, process and close reverse mortgage loans from personal and internet generated leads•Rookie of the Year 2009

•Responsible for renewing and growing yellow page advertising account revenue by territory •Outside sales meetings with existing customers on a daily basis•Daily in person cold calling to potential clients•Grew market advertising share by 10% during a difficult economic time period and a difficult advertising venue

•Responsible for the training of all incoming and existing loan officers on all mortgage products•Developed and implemented the “New Hire Sales Training” program and presentations which directly increased retention and productivity of existing and newly hired loan officers•Trained loan officers on the art of cold calling, warm selling and how to close a loan over the phone•Trained incoming loan officers inclusive of sales technique, computer programs, mortgage products, federal compliance regulations, processing and problem solving•Trained and scheduled exams for existing loan officers to ensure they remained compliant with all federal compliance regulations, state law requirements and new mortgage product guidelines•Oversaw daily operations inclusive of production numbers, closing ratios and commissions earnedCounseled individual loan officers not meeting minimum standards•Acted as a liaison between loan officers, upper management and underwriting

•Managed a team of 20 loan officers while maintaining my own mortgage loan generation•Team consistently in top three teams each month•Personally in top 10 closers every month