• Customer Accounts – Invoicing, debit control, statements and general account queries. Including the use of Sage. Creating new customer accounts and getting references.• Credit control• Supplier Accounts – invoicing, writing cheques and reconciling them. Also includes purchasing products.• Pricing products and updating tills through the use of RM.• Face to face/Emails/phone calls – including invoicing, pricing and queries. • SQP- Give professional medicine advise to customers (Farm animal and equine)• Product details and advice • Trader support services – Collecting relevant paper work, matching to supplementary declarations, entering onto TSS website. • GDPR & DATA protection.• Gathering and processing of data for Audits

• Contacting customers when payment is overdue via phone• Processing cash, cheque and card payments• Building relationships with the customers and other members of staff• Resolving customer problems and queries• Ordered merchandise and tag requests for customers• Answered customer questions about product availability and shipment times• Printed Sheep and cattle tags• Solved customer issues face to face, over the phone and via email