Diane Boucher Email and Phone Number

Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.Managed corporate watch lists and insurance files.Focused re-stating 3 years of GL Reconciliations and Fleet Insurance.Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.Provided strategic planning advice and financial oversight for corporate sales team in Canada and US. Developed pricing proposals for RFP's and new client prospects.Managed and assisted with formal audits. This ranged from internal operational audits and provincial/federal tax audits.Enhanced profitability by identifying opportunities to reduce costs and optimize resource allocation.Facilitated accurate expense tracking through diligent maintenance of general ledger accounts and reconciliations.

Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.Managed corporate watch lists and insurance files.Focused re-stating 3 years of GL Reconciliations and Fleet Insurance.Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.Provided strategic planning advice and financial oversight for corporate sales team in Canada and US. Developed pricing proposals for RFP's and new client prospects.Managed and assisted with formal audits. This ranged from internal operational audits and provincial/federal tax audits.Enhanced profitability by identifying opportunities to reduce costs and optimize resource allocation.Facilitated accurate expense tracking through diligent maintenance of general ledger accounts and reconciliations.

Increased financial accuracy by conducting in-depth analyses of financial data and trends.

Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.

Negotiated favorable payment terms with vendors and suppliers as needed, helping to manage cash flow more effectively during periods of financial strain.Reduced bad debt expenses with thorough credit assessments and prudent decision-making regarding client risk levels.Served as a liaison between the Revenue Recovery team and other departments, ensuring clear communication and collaboration on account-related matters.Produced briefs, located records and organized documentation to support court cases.Prepared documentation and represented company in Small Claims Court.Monitored and responded to bankruptcy filing from clients.Negotiated with debtors in court mediations.Worked closely with third party collection agencies.Leveraged strong negotiation skills to secure favorable settlements from debtors while maintaining professional relationships throughout the process.Reconciled customer accounts regularly by verifying payments made against outstanding balances as well as resolving discrepancies when necessary.Managed a large portfolio of accounts, prioritizing action based on risk level and potential revenue recovery.Reduced bad debt losses through proactive collection efforts and accurate account monitoring.Increased cash flow for the company with timely follow-ups and consistent communication with delinquent accounts.Prepared detailed reports on collection activities, identifying trends or areas requiring additional attention for management review.Enhanced customer satisfaction by providing empathetic support, understanding their financial situations, and offering tailored solutions.Documented customer payment interactions and account statuses for future reference.Maintained consistently high success rate of collecting on overdue accounts.Developed strong relationships with customers to foster timely payments and account resolution.Worked in call center environment handling manual and automatically dialed outbound calls.