Diane Brewer Email and Phone Number

• Determine when triage is necessary• Update medical records from outside vet clinics• Make appointments for current and new clients• Check in clients• Answer phones

• Documented patient appointments live with provider • Maintained patient confidentiality• Ensured language was medical but understandable for patients

• Assisted customers with concerns about their cat(s)• Assisted customers with finding the right cat product(s), including taking notes about potential new stock to order• Ensured items were displayed properly and priced in a way customers could see• Maintained shop's cleanliness by sweeping, wiping surfaces, and maintaining the litter box• Cared for and found potential adopters for the shop foster kittens, including litter box maintenance, feeding, keeping clean water, and… Show more • Assisted customers with concerns about their cat(s)• Assisted customers with finding the right cat product(s), including taking notes about potential new stock to order• Ensured items were displayed properly and priced in a way customers could see• Maintained shop's cleanliness by sweeping, wiping surfaces, and maintaining the litter box• Cared for and found potential adopters for the shop foster kittens, including litter box maintenance, feeding, keeping clean water, and sufficient play time Show less

• Proofread anywhere from up to 10 technical case reports up to 26 pages long per week to ensure the contents were easily understandable for non-engineers, adhered to typical English rules of grammar, and were consistently formatted within a single report as well as throughout all reports• Checked with engineer(s) to ensure changes made did not compromise meaning• Maintained a spreadsheet with sensitive information regarding cases, including dates milestones were met, dates reports were… Show more • Proofread anywhere from up to 10 technical case reports up to 26 pages long per week to ensure the contents were easily understandable for non-engineers, adhered to typical English rules of grammar, and were consistently formatted within a single report as well as throughout all reports• Checked with engineer(s) to ensure changes made did not compromise meaning• Maintained a spreadsheet with sensitive information regarding cases, including dates milestones were met, dates reports were due, and which reports were litigation matters• Sent a daily update on the status of all reports, including who each report was currently with and where in the system it could be found• Created an in-house style guide as well as a formal editorial process• Assisted with various administrative duties including, but not limited to, maintaining electronic and physical databases, taking incoming phone calls, and caring for the office dog Show less

• Revitalized and managed the resignation appeal process for students with extenuating circumstances, cutting time for most cases by over half and working through up to four a month• Maintained multiple documents containing sensitive student information• Spearheaded two student-oriented projects, including the marketing for one of them• Created and updated nearly a dozen process manuals• Answered general emails and phone calls

• Handled any emergencies, such as a sick tutor or difficult student• Ensured calendar was balanced so no tutor had more sessions than any other• Assisted tutors with any questions or concerns• Assisted in sessions when the tutor needed help• Performed appropriate closing procedures• Trained incoming tutors at the beginning of each semester• Assisted students in editing academic essays, prose, scholarship, or graduate school application essays• Tutored students in… Show more • Handled any emergencies, such as a sick tutor or difficult student• Ensured calendar was balanced so no tutor had more sessions than any other• Assisted tutors with any questions or concerns• Assisted in sessions when the tutor needed help• Performed appropriate closing procedures• Trained incoming tutors at the beginning of each semester• Assisted students in editing academic essays, prose, scholarship, or graduate school application essays• Tutored students in the English language, including English Late Learners with varying native tongues and understanding of English• Created two new handouts on aspects of essay writing and grammar• Updated two existing handouts to better cover or integrate new topics• Led twice-weekly tutoring labs with a coworker for walk-in appointments• Answered phone at the front desk• Helped students set and check in for appointments Show less

• Assisted in the creation of a magazine to showcase over a dozen articles about projects students participated in during class• Line edited, copy edited, and proofread articles before sending to professors for final review• Increased efficiency of providing feedback to writers, cutting editorial time per article down by almost half

• Worked in tandem with Editor-in-Chief and fellow Contributing Editor• Edited anywhere from 5-10 articles per week to ensure adherence to Associated Press style• Reviewed 10+ articles per week to ensure adherence to English grammar and flow• Ensured Content Creators filled out SEO information sufficiently• Reported to Editor-in-Chief with weekly information about edited articles, including but not limited to Content Creators whose articles were never submitted, still in process… Show more • Worked in tandem with Editor-in-Chief and fellow Contributing Editor• Edited anywhere from 5-10 articles per week to ensure adherence to Associated Press style• Reviewed 10+ articles per week to ensure adherence to English grammar and flow• Ensured Content Creators filled out SEO information sufficiently• Reported to Editor-in-Chief with weekly information about edited articles, including but not limited to Content Creators whose articles were never submitted, still in process of submission, or were marked to be on a hiatus• Met year-round weekly deadlines for content• Researched information relating to articles or listicles• Created content to educate, inform, or entertain audiences• Utilized SEO optimization to reach new audiences on Odyssey, Google, and various social media platforms• Used headlines, sub-headlines, and social shares to promote audience engagement• Found appropriate images or gifs for use in articles Show less

• Maintained cleanliness and organization on the shopping floor• Assisted customers in finding desired item(s), regardless of department• Communicated with co-workers about daily tasks• Processed monetary transactions at the POS, including but not limited to credit cards, debit cards, and cash