Diane C. Email & Phone Number

Diane C. is a Benefits Support Specialist at Paylocity. She possess expertise in human resources, administrative assistants, records management, microsoft office, microsoft word and 7 more skills.

Listed skills include Human Resources, Administrative Assistants, Records Management, Microsoft Office, and 8 others.

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  Benefits Support Specialist

  Paylocity

  Jul 2018 - Present - Schaumburg, Illinois, United States

  Provide benefit system support, and issue resolution as needed in both Paylocity HR & Payroll and Bswift platforms. Responsible for supporting high revenue clients with their open enrollment (OE) setup and ongoing system issues.•Collaborated with the Black Belt team as well as OE Special Project teams each year to streamline the OE process and organize our OE data collection tools.•An active member along with leadership in multiple process improvement projects; Testing Guide Improvements, OE Toolkit & Requirements and rate sheet documents, along with the newly created OE Bswift Readiness Kit.•A designated SME to assist with creating new hire training materials, including videos, for Benefit Account Manager’s and Benefit Support Specialists.•Participated in the SSO Connection and Add-On/Re-Org stretch assignment projects along with teammates and leadership.•Praised for going above and beyond in creating videos, power points, and documents on designated training topics. Presented the prepared information to BAM’s and/or Support Specialist’s as needed.•Assist with any special projects, coach new staff, and create videos as needed.