Worked at dtw Research, Inc. New pharmaceutical promotional materials are received from Healthcare Professionals. Data Entry involved researching each promotional piece and creating folders into the CD Promo Database. Adobe Software and Photoshop are used for scanning materials into the database.

• Provided pricing and availability for services via telephone/e-mail to realtors as well as direct clients• Entered new client information in database• Guaranteed positive customer experiences and resolved all customer complaints• E-mailed quotes, reports, invoices and credit card receipts

Responsibilities:• Supported Administrative Managers, primarily Director of Admin. Operations, Marketing Manager, & President• Provided back up to Customer Care call center and order entry• Managed all new hire set up/termination and benefits administration• Time clock management and processing• PTO/expense tracking• Assisted with special projects for Marketing, Customer Care, Accounting, and Logistics• Maintained Personnel Records• 401k bi-weekly report… Show more Responsibilities:• Supported Administrative Managers, primarily Director of Admin. Operations, Marketing Manager, & President• Provided back up to Customer Care call center and order entry• Managed all new hire set up/termination and benefits administration• Time clock management and processing• PTO/expense tracking• Assisted with special projects for Marketing, Customer Care, Accounting, and Logistics• Maintained Personnel Records• 401k bi-weekly report processing• Co-managed companywide functions• Daily mail processing and department delivery• AP documentation processing for accounting Show less

• Coordinated meetings, conferences and travel arrangements• Wrote reports and correspondence from dictation and handwritten notes• Maintained an up-to-date department organizational chart• Prepared PowerPoint presentations for Division Manager• Maintained and tracked attendance records for Division