Diane Elder Email & Phone Number

Fredericksburg, VA, US

Mclean, Virginia, US

• Research, write, and prepare a variety of the program related documents and schedules, ensuring accuracy, compliancy and completeness.
• Gather, analyze and compose technical information in schedules and documentation in a manner that is clear, accurate and contractually compliant.
• Generate documents and schedules using proper technical terminology and applicable standards that should be clear and readable by both technical and non-technical individuals at all levels.
• Write, review, edit, and proof read technical documents, including programmer maintenance manuals, operational support plans, configuration management build instructions, test case definitions documents, production.
• Advise writers and researchers in matters of style, syntax and usage to improve communication quality and effectiveness; provide guidance on required documentation format and content standards.
• Exercise quality control over documents intended for external distribution (i.e., deliverables/response to customer requests).

• Worked closely with the System Engineering, Cyber Security, Incident Management, Application and Database Engineering, Project Management teams in defining the content of System Manuals, User Guides, and other.
• Gathered and analyzed technical data pertaining to system design and development and create, update, and maintain technical documentation as requirements and configurations change.
• Worked closely with Data Management and Configuration Management staff in ensuring version control for deliverables and documentation.
• Maintained version control and meet all required timelines for delivery.
• Produced content that conforms to established guidelines and best practices.
• Proofread and copyedited content for proper use of grammar, punctuation, and style guidelines.

Bethesda, MD, US

• Maintained, edited, and updated existing product documentation with a close attention to detail, consistency, and clarity.
• Worked with the Engineering and Quality Assurance teams in an Agile environment to test and document new product features while ensuring clarity of user stories and acceptance criteria.
• Worked with support teams to proactively address client support challenges through creation and revision of end-user documentation.
• Developed technical documentation about the application architecture and design of the system.
• Worked closely with development, product management and quality assurance colleagues to document application functionality with quality.
• Wrote explanatory and procedural styles for technical and non-technical audiences.

• Trained newly hired and existing Editors.
• Worked with cross-functional subject matter experts to ensure documentation is not only technically correct, but functional for internal customer use.
• Analyzed and determined need for revisions in previously published materials and development of new material.
• Excellent verbal and written communication skills used daily at multiple levels of the organization that includes military personnel.
• Researched, wrote, and prepared a variety of the program related documents and schedules, ensuring accuracy, compliancy and completeness.
• Gathered, analyzed and composed technical information in schedules and documentation in a manner that was clear, accurate and contractually compliant.

US

• Research, write, and prepare a variety of the program related documents and schedules, ensuring accuracy, compliancy and completeness.
• Gather, analyze and compose technical information in schedules and documentation in a manner that is clear, accurate and contractually compliant.
• Generate documents and schedules using proper technical terminology and applicable standards that should be clear and readable by both technical and non-technical individuals at all levels.
• Write, review, edit, and proof read technical documents, including programmer maintenance manuals, operational support plans, configuration management build instructions, test case definitions documents, production.
• Advise writers and researchers in matters of style, syntax and usage to improve communication quality and effectiveness; provide guidance on required documentation format and content standards.
• Exercise quality control over documents intended for external distribution (i.e., deliverables/response to customer requests).

Hook, Hampshire, GB

Falls Church, VA, US

Master Of Arts - Mba, Business Administration And Management, General

Bs, Communications

Diploma