Diane Evaristo Email & Phone Number

Metro Manila, Philippines

Philippines

DB Results is a leading Australian company with global perspective, offices in Australia, Asia, United States and United Kingdom. We are specialized in digital business consulting and technology. We provide strategy, consulting, digital, technology and operations services that help your business move from strategy to reality.

Philippines

• Executing outbound calling campaigns to targeted prospects to generate “sales ready” qualified leads and set appointments for the sales team to close new business;
• Responding to inbound inquiries from prospective customers (phone, email, and web)
• Learn and execute proven processes to generate new sales opportunities;
• Strategize with top-producing sales managers;
• Map prospective accounts around organizational structure, people and existing technology;
• Engage executives in targeted prospect accounts;

San Francisco, California, United States

• Selected in the top 2% of applicants for competitive Business Development Fellowship offered to high potential individuals preparing for an SDR role in SaaS
• Rigorously trained in HopOn!'s advanced B2B Tech Sales Methodology for SDRs
• 200+ hours of classroom work, independent/group projects, and guided apprenticeship supervised by trainer and coaching team
• SDR Skillset Training: inbound qualification, outbound prospecting, industry research, self-management, coachability, growth mindset, rapport building, empathizing with prospects, discovery through challenging and.
• Trained and tested on modern sales stack, BDR workflow, multi-channel and social selling strategies, and tech sales tools, e.g. Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Zoom, Vidyard, Google Calendar.

San Francisco, California, United States

• Prospected hundreds of leads through a multi-channel approach, including cold calling emailing, videos, and LinkedIn messaging; qualified prospects and closed them on attending webinar hosted by HopOn! Tech Sales
• Collaborated and competed within an SDR team setting, exceeding sales metrics and quota by 120%
• Built and refined call scripts; designed email campaigns; created prospecting videos
• Engaged actively in weekly performance reviews and coaching in a team setting with manager

Hamilton, New Jersey, United States

• Handled 30+ inbound calls per day
• Responded to daily emails via Salesforce
• Provided knowledgeable responses to customer questions via LiveChat Sessions
• Trained and provided coaching sessions to new hires as part of the Support Team
• Met or exceeded call center volume and customer satisfaction goals during tenure

United States

• Handled 80+ inbound calls per day
• Major tasks were filing complaints about missed delivery, placing account on suspension hold, provide win-back offer, offer account adjustments, and addresses customer dissatisfaction

United States

• Handled 50+ inbound calls per day
• Provided technical assistance in fixing their internet and phone service

United States

• Handled 50+ inbound calls per day
• Part of Error Resolution Team that mainly focus on corrections in any faulty error in their transaction