Client-focused. Results-driven. Highly organised. These are just a few of the titles that Diana Frank-Stevens holds. With 14+ years of providing administrative management and guidance, she has ensured organizational alignment for Global 500 companies like Saudi Aramco. Building productive and professional relationships, she maintains superb customer service and swift issue resolution while supporting high-profile executives and global operations. Additionally, she possesses exceptional technical knowledge, leveraging systems like SAP and WebEx to arrange schedules, plan meetings, administer inventories, and achieve smooth workflow.Earlier in her career, Diana provided comprehensive support in fast-paced legal settings. She introduced new ways to file documents and maintain legal compliance, resulting in multiple commendations.Key Areas of Specialisation:Administrative ManagementTeam LeadershipVirtual & Remote WorkPerformance DevelopmentInformation TechnologyProcess ImprovementClient RelationsCustomer ServiceGlobal BusinessInventory ManagementFinances & BudgetingEvent ManagementSocial MediaContent WritingLogistics & ProcurementIn her free time, she enjoys quality time with her family, international travel to indulge her interest of architecture, period interior and garden design.
Resolution Admin Solutions
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Proprietor - Resolution Admin SolutionsResolution Admin Solutions Jun 2024 - PresentCumbria, England, United KingdomI’m a Freelance Remote Business Administration Support Business Owner who provides both ad-hoc tasks and ongoing admin support to small businesses owners and Consultants so they can focus on their core business. They outsource their necessary but time-consuming tasks to me so they’re free to get on with other things allowing them to primarily make money, enhance customer service, obtain referrals and bring in new business.With over 20+ years of executive level support experience across various sectors, primarily in the legal profession and the Oil Industry. I am confident that I have the relevant skillsets to utilise and enhance your business. Always open to a 'no-obligation' chat to discuss your requirements.
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Private Office Secretary/AdministratorHolker Hall & Gardens Apr 2022 - Jul 2024La11 7Pl
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Co-Director - Pronoble Virtual Assistants LimitedPronoble Virtual Assistants Ltd Oct 2020 - Apr 2022Cumbria, England, United KingdomProviding 'best-in-class' virtual support assistance on a remote basis to businesses across the UK, partnering with clients to understand their needs and ensure quality results. Incorporated modern technologies and methodologies to arrange data, guide administrative staff, streamline clerical work, and maintain superior customer service.
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Executive Secretary To The Director Of The Energy Sustainability Group, AramcoAramco Aug 2016 - Aug 2021Dhahran, Eastern, Saudi ArabiaSupervise office of the Energy Sustainability Director whilst supporting the Strategic Planning Director and Secretary of the Strategy Council of the Saudi Arabian Oil Company and relevant departments, overcoming complex issues through ingenuity and attention to detail. Handled highly confidential work and relevant logistical organisation as a trusted resource. Orchestrated high-level events and meetings while acting as the principal stakeholder liaison. Sought as a technical expert across multiple administrative platforms, including SAP expense and budget reporting, travel order and itinerary preparation, and more. Provided relief cover Secretary for the VP of the Strategy, Market & Analysis business line of Aramco, authoring a relevant handbook to convey best practices and lessons learned. Arranged large volumes of correspondence, maintained Executive's extensive appointment schedule, and supported the incorporation of new standard operating procedures. Revamped management of travel itineraries, clerical staff and business line secretaries, office supplies, etc., improving productivity across all metrics. Designated as the first point of contact for all attendees to the office, providing valuable input into company policies and other complex inquiries in a high-stress environment. Enhanced coordination with procurement and suppliers, optimising inventory levels, verifying receipt of supplies, reconciling department budget, and other vital functions with a cross-functional team. Excelled as Department Timekeeper while also conducting E8000 action SAP processing. -
Legal Personal AssistantOglethorpe Sturton & Gillibrand Solicitors Dec 2015 - Aug 2016Lancaster, England, United Kingdom Delivered full paralegal support, contract documentation drafting, post-completion land registration compliance and application, and other administrative functions to support busy legal professionals. Advocated for new processes covering complex diary management, full travel itinerary arrangements, and case progression to increase organizational coordination. Exceeded expectations as a compliance checking officer, earning commendations from leadership. -
Legal Personal AssistantRatcliffe & Bibby Solicitors Oct 2013 - Dec 2015Morecambe, England, United Kingdom Offered well-received paralegal support/administration for residential and commercial property sale and purchase matters. Expanded expertise with relevant legal terminology and regulatory requirements.
Diana Frank-Stevens Education Details
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Diploma
Frequently Asked Questions about Diana Frank-Stevens
What company does Diana Frank-Stevens work for?
Diana Frank-Stevens works for Resolution Admin Solutions
What is Diana Frank-Stevens's role at the current company?
Diana Frank-Stevens's current role is PROPRIETOR - RESOLUTION ADMIN SOLUTIONS.
What schools did Diana Frank-Stevens attend?
Diana Frank-Stevens attended Cilex Law School.
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