Diane Grimes

Diane Grimes Email and Phone Number

Transformation Lead - Customer Transformation @ Wegmans Pharmacy
buffalo, new york, united states
Diane Grimes's Location
Rochester, New York, United States, United States
Diane Grimes's Contact Details

Diane Grimes personal email

n/a
About Diane Grimes

Profile Diane Grimes is a management professional with over 25 years’ experience in operations, strong leadership, consultative problem solving, and project management skills with emphasis of continuous improvements in special services. Diane’s Leadership and project management skills have afforded her the opportunity to support: COVID 19 Contact Tracing, Support the COVID -19 AT&T Command CTR, FBISD Covid 19 Operations Manager, State of RI Covid-19 Operations Manager. My work experience is not limited to Telecommunications, Banking services, Call Centers, Service Delivery, Financial Services, Medical Services field. My business experience includes leading teams, coaching, training, project management, vendor management, and human resources. Diane has a successful track record in effectively developing and enacting company business controls/polices to increase the operational efficiency and mitigate risk exposure. Diane is also an adept problem solver, employing creativity and innovation to overcome challenging/complex issues.

Diane Grimes's Current Company Details
Wegmans Pharmacy

Wegmans Pharmacy

View
Transformation Lead - Customer Transformation
buffalo, new york, united states
Employees:
157
Diane Grimes Work Experience Details
  • Wegmans Pharmacy
    Pharmacy Technician
    Wegmans Pharmacy Sep 2023 - Present
    Rochester, New York, United States
    View
  • Ibm
    Ibm Consulting - Transformation Lead - Customer Transition
    Ibm Mar 2022 - Jul 2024
    United States
    – Consulting Transformation Lead - Customer Transition• Project Planning • Risk and issue management• Communication with the key stakeholders i.e.. Client and IBM• Transition plan execution
    View
  • Ibm
    Global Escalation Manager
    Ibm Dec 2018 - Jul 2024
    United States
  • Ibm
    Associate Director Pre Sales Support
    Ibm May 2017 - Jan 2023
    Provide support to Sales team for the top Global and Nation wide customers of AT&T. Includes not limited to, pricing, provisioning, ordering, contracts renewals. interfacing with customers both internal and external, customer advocate.
    View
  • Ibm
    Senior Area Manager
    Ibm Nov 2005 - Jan 2023
    United States
    Diane Grimes is an Senior Area Manager with depth and breadth in areas of finance, telecom, and managing people with continuous improvements in special services. Diane leverages her strong foundation in her leadership/management roles of more than 36 plus years. Handled employee relations, including challenges and problems. Managed employee training. Recruited, screened, interviewed, employee forced reduction, and placed company employees. Industries Diane worked in: Banking Services, Consumer and Industrial products, services, Machinery, Telecom, Financial services, Fraud, Credit, and Collections. Attained a reputation as a Subject Matter Expert among team members, customers, and account teams for multiple products and projects. Lead and participated as resource to improve the knowledge base within my organization, sales, Product, and provisioning. This role requires extensive knowledge of varying products/services and processes as well as the ability to accurately communicate required information to others.
    View
  • At&T
    Associate Director Sales Support
    At&T Apr 2001 - Jan 2023
    Pre-Sales support for large revenue and profile customers. Suupport voice and data products and services.
    View
  • At&T
    Executive Escalations Manager
    At&T May 2001 - 2007
    Provided support on a National level for all PUC, FCC, Legal, Law & Government, Executive, and Sales Executive Escalations.
    View
  • Global Crossing
    Director Of Risk Management
    Global Crossing 1995 - 2001
    View

Frequently Asked Questions about Diane Grimes

What company does Diane Grimes work for?

Diane Grimes works for Wegmans Pharmacy

What is Diane Grimes's role at the current company?

Diane Grimes's current role is Transformation Lead - Customer Transformation.

What is Diane Grimes's email address?

Diane Grimes's email address is dg****@****att.com

Not the Diane Grimes you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.