Diane Hamilton Email and Phone Number

Monitor and manage IT expenditure within Information Systems, ensuring that all IT financial targets are met, examining any areas where budgets and expenditure exceed their agreed tolerances. Work with Finance and Information System budget holders to assist with the definition and operation of effective financial control and decision making, especially in the areas of service, projects and component cost models and the allocation and apportionment of all incurred IT costs. Coordinate the production of a rolling five-year budget plan, annual budget bids, monitoring, forecasting and reporting against it. Manage the development and provision of all learning and development of Information Systems staff and act as the budget holder of staff learning and development funds. Coordinate learning and development needs across the department, including those arising out of projects, as well as PDCRs. Responsible for managing the Information Systems Risk Register, plan and coordinate the annual internal audit schedule in collaboration with technical specialist internal auditors and manage the actions arising from Internal Audit reviews of Information Systems. Manage and coordinate all departmental Health and Safety activity on a low level, liaising and collaborating with the University Health and Safety Department.Act as a full member of the Information Systems Management Team (ISMT). Manage the departmental processes, ensuring that they are periodically reviewed and adapted to remain consistent with Information Systems strategy and the University IT strategy in support of the NTU Strategic Plan.Act as a role model for first line managers within the department providing coaching and mentoring on management issues.Lead and manage the Information Systems administration team to provide efficient and customer focussed support.

Lead and manage a team of administrative colleagues to ensure the provision of a comprehensive and effective administrative support to members of Information Systems including personal support for members of the IS management teamProvide a comprehensive administrative service as detailed in the Administration Team Service CatalogueDevelop, implement and monitor effective administrative practices and procedures ensuring continuous improvement relative to business processes and solving administrative problems arising with the departmentAct as principal purchasing agent for Information Systems and manage the purchasing activities of the team using the approved purchasing processesLiaise with senior managers to ensure that services remain effective and are developed as requiredBe responsible for recruitment, selection and performance management of the Administration Team, including induction; personal development and review; and training and developmentProvide effective leadership, support and development of all staff in the area managed and develop a culture of team workingIdentify, interpret and provide management information in line with business needs including preparation of monthly budget reportsCoordinate with the Health and Safety department to ensure an effective health, safety and welfare environment in line with University policyWork with IS team leaders to develop and maintain effective networks

•Responsible for the administration of IS operational purchases.•Responsible for the administration of the University’s finance/purchasing system within the department.•Responsible for initiating and creating purchase orders. •Responsible for carrying out enquiries in the system, issuing cross-charge forms. •Liaising with Finance and Purchasing. •Providing monthly forecasts against budget and end of year.•Assisting with financial end of year processes.•Assist in the budgeting process.•Liaise with suppliers and service providers as required.•Liaise with other areas of IS to coordinate the hardware purchases•Process incoming goods documentation.•Assist in the purchase and administration of software.•Administration of purchasing records including travel expenses and purchase cards•Assist in the production of correspondence and documents, information storage and retrieval systems (manual and electronic), diary keeping (manual and electronic), arranging meetings and other clerical tasks.•Take notes and minutes of meetings•Input bookings and fault calls into the relevant systems.•Liaise with technicians within the department and university and external suppliers.•Maintain records (manual and electronic) for Absence Reporting, Staff Availability and Training.•Responsible for arranging hospitality for internal meetings and external visitors.•Distribution of documents within the department.•Provide cover for other members of the Information Systems administration team as required