Diane transferred from the inQbator at eviCore healthcare to the Education Department of eviCore healthcare in February of 2021. In this role, she is responsible for designing, developing and evaluating e-Learning courses using both Adobe Captivate and Articulate Storyline. Her primary focus is on e-Learning development for the eviCore Platform software application, as well as on professional development courses for existing staff.

eviCore healthcare acquired QPID in 2016, and was acquired by ExpressScripts (2017) and then Cigna (2018).My current role involves leadership of Client Services Account Management, product and project management of the eviCore CDSM (clinical decision support product certified by CMS), and multimedia educational content development and deployment.Full clinical decision support content development and software configuration, procedure mapping and development of educational materials related to clinical decision support software is my specialty.

D&D Tennis is the only full service tennis business in Shallotte, specializing in equipment matching to optimize results. As an eLearning educator and consultant, D&D Tennis also offers content development matched to your needs, ranging from Basic Racquet Stringing Safety for employees of large retail establishments responsible for stringing racquets. to full remote or in-person courses to prepare learners for Certified Stringer (CS), Master Racquet Technician (MRT) or Professional Racquet Advisor (PRA) certification (great for professional tennis instructors who don't string). Previous eLearning projects have included:*McKesson Horizon Clinical Information System eLearning for new hire training consolidation and optimization for a two hospital system in Delaware (08/01/14-09/01/14- TotalMed IT)*Cerner Clinical Information System eLearning Lead at a Delaware not-for-profit 300 bed community hospital (10/2013-06/2014 - TotalMed IT):*Optimization and redesign of customer training program for an Ohio healthcare workforce management systems company (03/14-05/14) *Increase in knowledge and computer skills of 100% of national Professional Tennis Registry teaching pros using job aids to complete tennis stroke analysis templates (05/13-07/13)*Consolidation of 4 disparate training programs into 1 eLearning course for newly hired Starbucks baristas (05/13-07/13)

QPID used unique and proprietary concept-based natural language processing to extract both free text and structured context-sensitive information from patient records. Information is presented to various specialty clinicians based on how they think about patient diagnosis and care provision. QPID was acquired by eviCore healthcare, and then ExpressScripts and Cigna, in 2018.Responsible for client success and optimizing outcomes from implementation of this unique and life-saving system.Key projects include managing those around quality measures (PQRS, CHART) and clinical insights for varying specialties. Awarded QPIDian of the month for March, 2015 and April, 2016.

Concerro (formerly BidShift) offered SaaS based workforce technology with a unique way to manage open shifts. API Healthcare, with a full suite of workforce management products, acquired Concerro in February of 2012.Concurrently managed more than 52 U.S. clients during all stages of workforce management web-based technology implementation and optimization.Designed/deployed standardized corporate onboarding program and launched two corporate universitiesUsed Rapid Instructional Design for onground and online classroom and eLearning courses and videos for clients and internal staff Developed industry leading practice methodology and education for 6 workforce management solutions, along with a company-wide standardized implementation toolset

Ernst & Young, LLP (EY), one of the world's leading professional services organizations, helps companies across the globe to identify and capitalize on business opportunities. EY's Healthcare Technology Consulting arm became Capgemini Ernst and Young and then Capgemini. Healthlink was a mid-size company specializing in implementation of healthcare technology solutions. Managed large scale ERP implementations ($0.25M – 4.0M with 10 – 300 resources) for large integrated health systems, primarily in the areas of Patient Access, Orders and Results, and Revenue Cycle Management (Cerner, Eclipsys, Epic, IDX LastWord/Carecast, HBOC). Key roles included process and system design,domain management, testing, training, implementation and go-live support. Coordinated/facilitated over 100 large scale accelerated multi-day design sessions, testing events and dress rehearsals, each with 100 – 300 participants. Deployed training in accelerated solutions techniques to client Project Managers and internal staff.

Nursing Finance and Budgets, Technology Service Automation (Staffing Office, Acuity and interfaced solutions); Higher Education Clinical Nursing Instructor at Rutgers University School of Nursing and Ocean County College, NJ.Maintains current RN licensure.Prior clinical experience:Nurse Manager, Assistant Nurse Manager, Staff Nurse: Pediatrics/PICU, L&D, Nursery, Post-Partum.