Diane Harper Email and Phone Number
Experienced Sales Enablement Program Leader with experience leading field training and initiatives.
Solventum
View- Website:
- solventum.com
- Employees:
- 9741
-
SolventumSaint Paul, Mn, Us -
Marketing Technology Program ManagerSolventum Nov 2023 - Present•Lead project management for multiple technology platform roll-outs, ensuring successful delivery within defined timelines and budgets•Collaborate with marketing and business teams, as well as technology project leads, web teams, IT resources and agencies to gather project requirements, define milestones and timelines, and establish key deliverables.•Develop and maintain detailed project plans, including task breakdowns, resource allocation, and dependencies, proactively identifying risks and proposing actions to address.•Lead cross-functional workshops to help solution process, requirement and mandatories to ensure platforms are successfully stood up, tested and launched. -
Program ManagerKeytronic Apr 2023 - Oct 2023Spokane Valley, Wa, Us•Built strategic revenue forecasts to properly manage inventory and production levels.•Led new product introduction with engineering, quality & test teams.•Expanded revenue base by generating quote model with 30% or more profit margins. •Managed multiple customer accounts. Coordinate cross-functional resources, customer engineer, quality engineer, test engineer, planner and buyer. •Overseen program technical and logistic issues with the customer and factory. Provide cost quotations for customer requests. Manage inventory levels excess and obsolete. -
Senior Program ManagerMedtronic Jun 2022 - Apr 2023Minneapolis, Mn, Us• Manage the operationalization and continued advancement of the U.S. regional remote initiativesstrategy.• Act as program/product manager of upstream development to downstream deployment of digitaltechnologies to support the needs of our customers and to extend the reach of our commercial teams.• Develop and support the internal/external marketing strategy while setting appropriate budgets, goalsand metrics.• Collaborate with global colleagues and U.S. physicians to effectively communicate the RSI valueproposition, differentiation from the competition and identify new market and segment opportunities todrive revenue, profitability, and gain market share.• Develop and maintain relationships with customers and key opinion leaders. Work with the team todefine and execute on customer feedback planning – through market research, field travel & customervisits in support of all Medtronic portfolios.• Manage relationships and negotiate with third party technology vendors.• Collaborate with a wide variety of internal stakeholders across medical education, sales, legal, clinical,R&D and IT to drive alignment and execution of the RSI strategy.• Present strategies and rationale to senior leadership, facilitate open and active dialog among internalstakeholders and drive alignment.• Represent the customer and Medtronic remote system users during internal and externalmeetings. -
Program Manager At MedtronicMedtronic Mar 2020 - Apr 2023Minneapolis, Mn, Us• Launch and deploy bluetooth badge program to field sales team, create training plan, secure funding and deploy badges.• Ensures the RTG Field Sales Teams adhere to the Medtronic and RTG policies and procedures within the areas of: Quality, Training, EHS, and other regulations as needed. • Drive adoption of field facing tools and resources intended to increase field effectiveness in driving successful customer engagement. • Build proactive relationships with functional and business partners, field sales and upper management in order to improve collaboration, sales processes effectiveness, delivery of information and overall satisfaction of the field sales team. • Analyze trends affecting adherence to prevent or deal with violators to determine or alter a field sales teams’ adoption of guidelines and internal policies.• Own/develop/execute adherence report plans for senior management.• Evaluate the efficiency of programs and improve them continuously.• Revise procedures, reports, etc. periodically to identify hidden risks or non-conformity issues.• Collaborate with corporate and other sales effectiveness groups to monitor and identify new adherence policies and procedures within or outside of the company. • Collaborate cross-functionally and build relationships to inform, shape and execute a successful sales effectiveness strategy.• Proactively develop strategies, materials, and programs to drive adoption and adherence among user groups.• Work with business leadership and stakeholders for assigned user groups and coach on adoption and policy adherence.• Own training and communication materials for supported business groups – adhering to any platform training guidelines or requirements.• Develop and execute communication and training plans for existing and new policy launches. -
Senior Quality Systems SpecMedtronic Sep 2017 - Mar 2020Minneapolis, Mn, Us• Provide support to the CVG department and CRHF business in operational quality systems activities, including providing QMS consultations to document owners, reviewing change orders, monitoring KPIs, and supporting external inspections.• Develop standard tools and processes that support the CVG harmonized QMS. • Develops and maintain the QMS reporting strategy, develops score cards and reports to monitor CVG, QMS council and departmental objectives and projects.• Engage local and remote teams through effective use of tools and communication mechanisms.• Build and maintain active, collaborative relationships with CVG Quality Leaders, Site Leaders, Council Quality Leaders and Global Quality.• Lead projects supporting the continuous improvement of our QMS architecture, process and governance • Partner with the Configuration Assurance and Training groups to ensure project alignment and execution.• Responsible for establishing project objectives, timelines, milestones and budgets• Foster a high-performance culture through active leadership and create a strong sense of accountability within the department.• Participate in the department strategic planningSupport Internal & External Audit activities in front room and backroom positions. -
Diagnostics Internal Sales RepMedtronic Aug 2014 - Sep 2017Minneapolis, Mn, Us•Manage critical analytics from third party, as well as Medtronic, in supporting well informed business decisions. Identify potential opportunities and synergies within this data by using geographic account relationships and knowledge.• Participate in process improvement activities to ensure productive and successful business relationships.• Conduct data analysis for the field sales rep and area managers to manage account analytics and sales opportunities.• Integrate learning from customers, competitors, operating entities, distribution, transportation, customer service, other industries, industry groups, and professional training to continuously improve competitive position. • Partner to ensure the execution and continuous improvement of standard logistics processes, such as the replenishment system, data interchange systems, demand management, electronic data systems administration and related functions. -
Market Development ManagerThe Coca-Cola Company Sep 2013 - Aug 2014Atlanta, Ga, Us•Analyze consumer shopper insight data in putting together appropriate brand package for customer.•Negotiate pricing, rebates and upfront funding options with key accounts.•Create, analyze and execute contract renewal and negotiations.•Generate IRR analysis•Converted 10+ competitive accounts by utilizing area trends and customer satisfaction data.•Design and execute on premise combo messaging for marketing key brands in customer accounts.•Create OPSET plan-o-grams for look of success design.•Ensure assets meet minimum performance requirements and develop a plan of action for those assets generating zero or low volume.•Increased sales by 40% since taking over assigned territory.•Provide support to the targeted sales team by communicating current market knowledge.•Assure account and customer standards are met, including assuring proper POS is executed and proper maintenance of company assets.•Transport, replace and maintain Point of Sale advertising as appropriate for account.•Fulfilled and executed 120% of share a coke campaign targets. -
Customer Operations SpecialistGeneral Mills Jul 2011 - Sep 2013Minneapolis, Minnesota, Us•Led a consolidation effort that decreased logistical expenses by 30% for General Mills and 25% for the customer.•Evaluated customer data to find solutions to delivery issues, service product issues, plant capacity issues, unsalable issues and product code date issues.•Maintained 100% of customer loyalty to the full Yoplait product line during a plant production issue that lasted several weeks.•Provided forecast projections to leadership for fiscal planning.•Through concerted team effort, increased sales 25% by reactivating 10 major dormant accounts.•Traveled to customers to coordinate with buyers and brokers on increasing volume and shelf space for General Mills product categories. •Within tight timeframe converted 100+ customers over to the new CRM 360 program.•Collaborated with credit department and account receivables team to resolve invoice deductions and audits.•Planned and delivered presentations to customers on major initiatives and key items.•Evaluated customer data to find solutions to delivery issues, service product issues, plant capacity issues, unsalable issues and product code date issues.•Coordinated across divisions such as; technology, operations, CSF/plant distribution managers, product supervisors, product sales managers, credit managers, buyers and account controls to devise solutions that meet the customer’s needs. -
Customer Trade SpecialistGeneral Mills Jan 2008 - Jul 2011Minneapolis, Minnesota, Us•Managed the financial components of the annual trade promotional expenditures for National Geographic sales region.•Managed a project that recovered $80,000 worth of diverted trade funds.•Increased sales by offering promotions/ slotting fees for customers ordering new product lines.•Presented proposals to trade finance for the customer to improve the management of incremental and consumer movement dollars.•Achieved a customer satisfaction rating of 99.9% by quickly developing a high level of proficiency on new products and services offered.•Utilized sales reports to optimize plan performance in Hi/low EDLP trade plans.•Responsible for ensuring adherence to Trade Fund and GMI controls and Promotional Policies.•Collaborated with promotional marketing department on selling consumer power events and ads.•Accountable for tracking and measuring performance against accomplishments on AR Balances, Trade Planner Overview Reports, Trade BPA Reports.•Implemented multiple efficiency opportunities with the customer that saved capital and resources to be re-allocated.•Identified and analyzed business opportunities to maximize efficiencies or enhance GMI’s relationship with the customer.•$30-$100MM in annual trade funds tracked and reconciled.•Manage average promotional accounts receivable balances of $50M to $500M.
Diane Harper Education Details
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Hamline UniversitySocial Science
Frequently Asked Questions about Diane Harper
What company does Diane Harper work for?
Diane Harper works for Solventum
What is Diane Harper's role at the current company?
Diane Harper's current role is Program Sales Enablement Operational Effectiveness Leader.
What schools did Diane Harper attend?
Diane Harper attended Hamline University.
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