Diane Hill

Diane Hill Email and Phone Number

Director of Delivery and Change @ Neos Networks
United Kingdom
Diane Hill's Location
United Kingdom, United Kingdom
Diane Hill's Contact Details

Diane Hill work email

Diane Hill personal email

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About Diane Hill

Versatile, innovative and loyal Change Delivery Expert, having been responsible for significant change programmes within the Technology & Telco sector for over 25 years. Currently responsible for all Delivery & Change for Neos Networks including all Technology, Network growth, Business Cost Transformation, IT projects, Strategic Programmes and Delivery of Customer Revenue. Previous role was Director if Infrastructure & Technology responsible for successfully planning and delivery of all Projects & Programmes to build the Neos Networks (was SSE Telecoms) Telecoms Infrastructure and Network. History of major Programme Director roles including Virgin Media, responsible for all strategic change programmes including management of portfolio costs of £10m-£100m and benefits in the region of £50m-£100m overall. Programmes included complete management of the sale and transfer of VM TV channels to Sky, introduction of market leading technologies and products, new operational systems and ways of working. Prior to Virgin Media, worked in similar roles at both Telewest plc and British Telecom, winning the BT Retail Achievement award for most successful programme of strategic change.• Change Delivery Expert – Proven track record of transforming underperforming programmes into effective and efficient delivery entities. • Proactive & Performance Driven Professional - Natural Catalyst with ability to plan and deliver for stretching targets in logical and flexible manner. As Programme Director at Virgin Media, responsible for the sale of VMTV to Sky within a complex political and regulatory backdrop between two competitive organisations. • Exceptional Stakeholder Management Skills – Cross functional communicator able to drive successful outcomes by managing relationships to aid alignment of goals and expectations. Transformed relationship with Telewest B2B resulting in becoming a trusted single point of contact for all projects and inclusion on Business Senior Leadership Team. Education: First Class Degree in Management Sciences (BSc Hons) from Loughborough University.MSP Practitioner (Managing Successful Programmes)APMP - Association of Project Management ProfessionalDiploma in Professional Studies

Diane Hill's Current Company Details
Neos Networks

Neos Networks

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Director of Delivery and Change
United Kingdom
Website:
ssetelecoms.com
Employees:
461
Diane Hill Work Experience Details
  • Neos Networks
    Director Of Delivery And Change
    Neos Networks
    United Kingdom
    View
  • Neos Networks
    Director Of Delivery & Change
    Neos Networks Apr 2024 - Present
    Reading, England, United Kingdom
    Responsible for driving and delivery of all Major Change including Customer Revenue, Network Infrastructure, IT, Technology, Business Change, Strategy and Cost Efficiency.
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  • Neos Networks
    Director Of Infrastructure & Technology Delivery
    Neos Networks Mar 2023 - Jun 2024
    Reading, England, United Kingdom
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  • Neos Networks
    Infrastructure Programme Director
    Neos Networks Jan 2019 - Jul 2023
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  • Sse Telecommunications Limited
    Infrastructure Projects & Programme Manager
    Sse Telecommunications Limited Apr 2018 - Dec 2018
    Reading, United Kingdom
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  • Virgin Media
    Programme Director
    Virgin Media Oct 2008 - Apr 2011
    • Responsible for all internal major change programmes which required Capex investment over £100k. Managed programme capex varying between £10m-£100m depending on programme lifecycle and benefits between £50m-£100m pa. • Programme Director responsible for sale of Virgin Media TV (Living, Bravo etc) to Sky including separation of VMTV business throughout migration to Sky (under TSA). This required complex management of OFCOM, managing the competition and communication with the key competitor (Sky), Staff transfer under TUPE and technical migration of all systems to support the business. • In parallel, transfer to Channel 4 of VM adsales contract and decommissioning of inhouse sales company (IDS). • Other programmes included development of new corporate wide Learning & Performance Management System, creation of new Employee Services organisation to complete all HR Admin, harmonisation of Pensions and creation of automated system to provide 3rd party information to law enforcement agencies. • All programmes delivered on time to business expectations.
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  • Virgin Media
    Head Of Projects & Programmes/ Programme Director - Business Services & Corporate
    Virgin Media Mar 2006 - Sep 2008
    • Initially managing the integration of the Telewest, NTL & Virgin Media Businesses (B2B) post-merger, including development of industry recognised Change Management approaches. • Responsible for integration and review of all programmes across 3 organisations on a cease-merge-complete basis. Management of all cultural issues within a highly politically environment. • Programme Director for Beyond Cable organisation including creating a new organisation and products to parts of the UK without Cable. Included delivery of a SMPF network to provide telephony, Broadband and Free TV. Delivered Free TV within a staggering 11 weeks from project conception to sale.
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  • Telewest
    Programme Manager - Business Services & Corporate
    Telewest Apr 2004 - Mar 2006
    • Direct responsibility for the delivery of all Telewest change projects, including delivery of Multimedia over IP for Business-to-Business market, IPVPN and rollout of National Ethernet. • Development & implementation of project and programme delivery strategy. Focusing upon robust delivery plans, governance structures, resolution of cross divisional conflicts, stakeholder management & timely issue resolution. • Key member of the Change Function Senior Management Team, establishing and promoting common values, behaviours, guiding principles and consistency of engagement, bringing together previous disparate groups.
  • British Telecom - Bt Retail
    Programme Manager
    British Telecom - Bt Retail Aug 2003 - Mar 2004
    • 21st Century Portfolio Programme Management. Responsible for working across the organisation to define a 5 year strategic ICT portfolio plan and new capability development roadmap for BT Retail.
  • British Telecommunications
    Senior Project Manager
    British Telecommunications 2002 - Aug 2003
    Payphones Division
    • Matrix management of 100 strong, cross-functional team to highlight and remove all unprofitable payphones enabling £68.2m EBIT improvement over 5 years.• Transformed historically failing project and demotivated team, resulting in delivery surpassing every KPI. • 15% of UK Payphones (over 13,000) removed in 2002/03, within a challenging environment including Government and Press, with a controlled complaint ratio of 5%. • Winner of Industry recognised BT Achievement Award for Best Run Programme – May 2003.
  • British Telecommunications
    Senior Project Manager
    British Telecommunications Jan 2000 - Jun 2002
    Payphones
    • Responsibility for the withdrawal of the BT Phonecard, to prevent £23m loss over 5 years & enable release of £9m of deferred income.• Development of stakeholder & comms strategy to manage press, regulator, staff, customer, and retail reaction.• Responsible for the evaluation and delivery to outsource all Payphone Maintenance.• Directed and implemented Tender to procure the £21 million annual contract.

Diane Hill Skills

Programme Delivery Program Management Change Management Stakeholder Management Project Delivery Business Transformation Management Leadership Pmp Strategy Business Case Outsourcing Pmo Project Portfolio Management Strategic Planning Benefits Realisation Change Programmes Prince2 Product Development

Diane Hill Education Details

  • Loughborough University
    Loughborough University
    First Class Degree
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  • Programme Management International
    Programme Management International
    Managing Successful Programmes (Msp)
  • Apm Professional
    Apm Professional
    Association Of Project Management Professional (Apmp)
  • St. Bartholomews School, Newbury
    St. Bartholomews School, Newbury
    A Levels - Maths (A), Economics (A) And Sociology (B)

Frequently Asked Questions about Diane Hill

What company does Diane Hill work for?

Diane Hill works for Neos Networks

What is Diane Hill's role at the current company?

Diane Hill's current role is Director of Delivery and Change.

What is Diane Hill's email address?

Diane Hill's email address is di****@****sse.com

What schools did Diane Hill attend?

Diane Hill attended Loughborough University, Programme Management International, Apm Professional, St. Bartholomews School, Newbury.

What skills is Diane Hill known for?

Diane Hill has skills like Programme Delivery, Program Management, Change Management, Stakeholder Management, Project Delivery, Business Transformation, Management, Leadership, Pmp, Strategy, Business Case, Outsourcing.

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