Diane Knapp Email & Phone Number

Miami, Fl, Us

Miami, Fl, Us

Miami, Florida, United States

Aisera’s Generative AI capabilities are the enterprise equivalent of OpenAI's ChatGPT. At our core, we’re an AI and Automation company that enables enterprises to dramatically improve their customer experience (CX) and employee experience (EX). Users are empowered to self-serve and auto-resolve inquiries in real-time. Aisera leverages Conversational AI and natural language processing (NLP) to provide real-time and over 95% accurate response in any channel (messaging, voice, web chat) and… Show more Aisera’s Generative AI capabilities are the enterprise equivalent of OpenAI's ChatGPT. At our core, we’re an AI and Automation company that enables enterprises to dramatically improve their customer experience (CX) and employee experience (EX). Users are empowered to self-serve and auto-resolve inquiries in real-time. Aisera leverages Conversational AI and natural language processing (NLP) to provide real-time and over 95% accurate response in any channel (messaging, voice, web chat) and language (over 100 languages) of choice. Enterprises benefit by lower support costs, improve customer satisfaction and worker productivity. Show less

Miami, Florida, United States

InterEx’s vision is to revolutionise the technical resource service market globally. We will do this by redefining the relationship between staffing service providers and customers. Our goal is to offer a comprehensive suite of solutions.InterEx Group takes a unique approach by offering project-driven, outcome-based solutions across the Cloud technology space. We partner closely with our customers to solve their business and technology challenges, utilising our experience and capability of… Show more InterEx’s vision is to revolutionise the technical resource service market globally. We will do this by redefining the relationship between staffing service providers and customers. Our goal is to offer a comprehensive suite of solutions.InterEx Group takes a unique approach by offering project-driven, outcome-based solutions across the Cloud technology space. We partner closely with our customers to solve their business and technology challenges, utilising our experience and capability of supplying the right expertise and services for all our customers resource needs. InterEx has an exceptional and defined process todeliver an efficient, cost optimised and tailor-made service.Over the last 8 years we have secured our position as a leader in providing the world’s biggest technical projects with experts in Cloud, Security and Data. We currently have offices in London, Amsterdam, Miami, New York and New Delhi. This allows us to offer a 24/7 service to our clients whereby we can access candidates in every corner of the globe. Show less

Miami, Florida, United States

Recruited by this start-up manufacturer and distributor to market sustainable textile products to key accounts in a highly competitive Miami market. Accountable for sales, marketing, and growth of consumer product portfolio to hotels, resorts, and spas. Emphasis on significantly acquiring and cultivating new account relationships, increasing sales volume in established accounts, and advancing business development initiatives and revenue growth. » Prospect for new business via heavy cold… Show more Recruited by this start-up manufacturer and distributor to market sustainable textile products to key accounts in a highly competitive Miami market. Accountable for sales, marketing, and growth of consumer product portfolio to hotels, resorts, and spas. Emphasis on significantly acquiring and cultivating new account relationships, increasing sales volume in established accounts, and advancing business development initiatives and revenue growth. » Prospect for new business via heavy cold calling, in person prospecting, email campaigns and general networking. » Acquire and cultivate new account relationships, increase sales volume in established accounts, and advance business development initiatives and revenue growth of product portfolio.» Monitor and evaluate customer inventory levels and make recommendations that align with their brand and vision.» Inform clients of existing product developments and new products in the market and serve as a continual resource procurement managers.» Successfully launched several new product lines for the company.» Consistently a top performer meeting and exceeding goals and quotas. Show less

Miami, Florida, United States

Direct the planning, launch and execution of high-profile live events for 3 different properties: Kiki on the River, The Gramercy and El Santo Don Diablo. Areas of responsibility encompass space planning, logistics, project execution, client management, scheduling, purchasing, catering, sales & marketing, public relations, entertainment, security, handling VIP customers, quality assurance, vendor relations, contract negotiation, and budgets/fiscal results. Event Planning &… Show more Direct the planning, launch and execution of high-profile live events for 3 different properties: Kiki on the River, The Gramercy and El Santo Don Diablo. Areas of responsibility encompass space planning, logistics, project execution, client management, scheduling, purchasing, catering, sales & marketing, public relations, entertainment, security, handling VIP customers, quality assurance, vendor relations, contract negotiation, and budgets/fiscal results. Event Planning & Execution═══════════════════════» Lead all aspects from program planning to onsite execution and post event analysis for weddings, private events and high-profile corporate events with 500+ attendees and budgets up to $200k.» Oversee event sourcing and logistics including space allocation, risk assessment and management, A/V technology for live streaming, staffing, signage, swag, F&B, communications, and agenda outlining to ensure every detail is executed efficiently and effectively.» Manage and oversee outside agencies. Perform 3rd party vendor negotiating contracts with industry purveyors and entertainment. » Continually produce high quality events, ensuring client expectations are exceeded with precision and excellence. Consistently meet project requirements on-time, within budget. Sales & Marketing Accountabilities══════════════════════════════» Executed and managed multimedia marketing campaigns including social media, e-marketing, sponsorships, press releases, online media and special event marketing.» Generated creative marketing initiatives to drive successful events (ideas for boosting registration, attendee engagement, and activations).» Represented the company at industry trade shows and conferences to generate new business and explore new innovative event ideas. Show less

Miami, Florida, United States

Oversaw all aspects of sales and marketing to key accounts to ensure maximum market penetration, brand awareness, and sell-through. Oversaw promotions, pricing, consumer, forecasting, inventory management, and product education.» Prospected for new clients, placed new sales orders and account managed current clients. » Provided quality customer service by handling customer questions and complaints.» Cultivated and nurtured critical partnerships with key decision-makers of key… Show more Oversaw all aspects of sales and marketing to key accounts to ensure maximum market penetration, brand awareness, and sell-through. Oversaw promotions, pricing, consumer, forecasting, inventory management, and product education.» Prospected for new clients, placed new sales orders and account managed current clients. » Provided quality customer service by handling customer questions and complaints.» Cultivated and nurtured critical partnerships with key decision-makers of key accounts. Stayed current with market trends and competitor activity to identify opportunities within each account.» Created competitive sell-through advantages and marketed additional value-added product offerings resulting in significantly increasing sales within accounts. » Organized company website and managed social media channels, and created trade show materials including PB Boat Show 2021 and ran the booth.» #1 Sales Account Manager, FY20/21. Grew account base 35% YOY. Show less

Miami/Fort Lauderdale Area

Maintained and upsold all pre-existing clients for this janitorial supply company in the Miami territory.» Significantly acquired and cultivated new account relationships, increased sales volume in established accounts, and advanced business development initiatives and revenue growth of product portfolio.» Informed clients of existing product developments and new products in the market and served as a continual resource to managers and their staff. Successfully launched several new… Show more Maintained and upsold all pre-existing clients for this janitorial supply company in the Miami territory.» Significantly acquired and cultivated new account relationships, increased sales volume in established accounts, and advanced business development initiatives and revenue growth of product portfolio.» Informed clients of existing product developments and new products in the market and served as a continual resource to managers and their staff. Successfully launched several new product lines for the company.» Responded to RFPs, wrote bid proposals, quotes, negotiated prices and terms.» Produced an average of $4,500 of new revenue monthly (exceeding monthly quota of $3,500). Show less

Deerfield Beach, Florida, United States

Created the content for multiple shows including The Balancing Act, Designing Spaces, Military Makeover and Access Health on The Lifetime Network.» Researched companies, decision makers, and contact info for potential participants. » Spoke to high level decision makers to qualify their company for each segment.» Maintained personal goal of $50k deal per 60 days.