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Diane D. Email & Phone Number

Director, HR Learning and Development at McCarthy Tétrault
Location: Milton, Ontario, Canada 9 work roles 3 schools
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Role
Director, HR Learning and Development
Location
Milton, Ontario, Canada
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Who is Diane D.? Overview

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Diane D. is listed as Director, HR Learning and Development at McCarthy Tétrault, a with 1596 employees, based in Milton, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Diane D..

Diane D. previously worked as Director, IT Training at Mccarthy Tétrault and Manager, IT Training at Mccarthy Tétrault. Diane D. holds Workplace Mental Health Leadership Certificate, Faculty Of Health Sciences from Queen'S University.

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McCarthy Tétrault

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About Diane D.

As the manager of IT training at McCarthy Tétrault, one of Canada's leading law firms, I lead a five-person team across four locations, managing employee development and day-to-day operations, enabling change management and user adoption, and developing and executing the long-term L&D strategy. I have over 16 years of experience in technology-based L&D and technology transformation, with credentials in ITIL, Lean Six Sigma, and OKR coaching.I am passionate about creating valuable and engaging learning journeys for learners of all levels, using agile scrum strategies, such as MVPs and iterative development, innovative technologies, and evidence-based evaluation methods. I have successfully introduced and implemented LMS platforms and tools such as Articulate, Camtasia, and Synthesia to enhance training offerings and support the adoption of systems and processes. I also have a strong track record of collaborating and consulting with stakeholders, ensuring the alignment of training with business goals and learner needs. My strengths include people management, L&D strategy and vision, priority planning, change management, user adoption, and effectively communicating technical concepts to non-technical audiences. I approach L&D with a collaborative and problem-solving mindset, always seeking to improve and innovate and provide valuable experiences.

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McCarthy Tétrault
Mccarthy Tétrault
Director, HR Learning and Development
toronto, ontario, canada
Website
Employees
1596
AeroLeads page
9 roles

Diane D. work experience

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Manager, It Training

Toronto, Ontario, Canada

Leading geographically dispersed 5 person team across 4 locations, supporting a firm of 1800 multinational legal and corporate services professionals. Managing employee development, day to day operations, and development and execution of L&D and user technology adoption strategy.Consulting and overseeing assessment, design, and development ensuring training aligns with business goalsDeveloping team’s ID skills via coaching and information sharing and providing consultative L&D services to other functional groups across the firm.Apply Agile scrum strategies - minimal viable product (MVPs) and iterative training developmentDeveloping L&D tech stack to enhance training offerings. Introduced Articulate, Camtasia, and innovative solutions such as Synthesia, ChatGPT, M365 Copilot generative AI. Supporting adoption through development of sustainable post training/implementation strategiesWorking with cross-functional teams towards effective change management, following ADKARCollaborating with other learning CoE’s, building holistic and complementary offeringsAreas of focus: - Legal industry specific applications such as iManage, Intapp, BigHand-Microsoft Office / M365 enterprise solutions: Teams, Office productivity suite, SharePoint, Copilot-ServiceNow knowledge management

Jan 2022 - Jan 2025

Training Specialist

Directed the global training initiative of organization wide Microsoft Dynamics D365 implementation as a member of the cross functional implementation team.Supported BAU work while overseeing junior team member and influencing change throughout the organization. Standardized L&D operations through introduction of various templates and processes. Achieved a 4/5 learner experience rating for US ERP go live. Baselined accessibility plan to ensure equitable training access for all global employees. Assessed/developed/delivered/evaluated training for various departments (Articulate, Camtasia, Photoshop). Led org wide quarterly OKR retro reset sessions as a certified OKR coach.

Jan 2021 - Jan 2022

Manager, Training And Development

Mississauga, Ontario, Canada

Established L&D function at TIP Canada. Developed and executed L&D strategy, vision, and goalsImplemented new LMS (SAP Litmos). Managed daily administration, user experience & adoptionSaved $12,000 annually by transferring externally hosted content to Litmos LMS Prioritized departmental workload, managed work distributionSuccessfully established value of L&D at TIP, resulting in a strong learning cultureCreated detailed learning plans, providing clear project objectives, scope, outcomes and benefitsStandardized development and delivery of projects by developing departmental templatesIntroduced different modalities to create an engaging and innovative learning cultureAlong with Sales, developed national sales enablement program structure and developed contentImplemented accessibility best practices for an equitable learning environmentEstablished and engaged with group of champions, promoting knowledge sharing & social learningIdentified continuous improvement opportunities through post training evaluationsWorked cross functionally to develop technology (Salesforce), compliance, and Health & Safety training.

Jul 2018 - Dec 2020

Corporate Trainer

Mississauga, Ontario, Canada

Dec 2016 - Jun 2018

Senior Technology Training Specialist

Mississauga, On

Supervised day to day operations of the global User Experience teamCreated training resources for Canadian phase of global MS Dynamics & Office M365 rolloutDeveloped and employed relationships across the company to accelerate adoption Supported end user adoption by developing and engaging with global Advanced User groupsAssessed/designed/delivered/evaluated training programs for various teams

Jun 2013 - Sep 2016

Manager, Customer Experience

Toronto, Canada Area

Jun 2012 - May 2013

Trainer

Toronto, Canada Area

Designed and delivered training on both custom software applications and Salesforce.comProvided training to multiple business groups such as Sales, Customer Support.Developed client facing customer onboarding training program.

Apr 2011 - Jun 2012
Team & coworkers

Colleagues at McCarthy Tétrault

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3 education records

Diane D. education

Workplace Mental Health Leadership Certificate, Faculty Of Health Sciences

FAQ

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What company does Diane D. work for?

Diane D. works for McCarthy Tétrault.

What is Diane D.'s role at McCarthy Tétrault?

Diane D. is listed as Director, HR Learning and Development at McCarthy Tétrault.

Where is Diane D. based?

Diane D. is based in Milton, Ontario, Canada while working with McCarthy Tétrault.

What companies has Diane D. worked for?

Diane D. has worked for Mccarthy Tétrault, Greenfield Global, Ten Canada, Tip Canada, and Golder Associates.

Who are Diane D.'s colleagues at McCarthy Tétrault?

Diane D.'s colleagues at McCarthy Tétrault include Sylvie Giroux, Nick Geringer, June Paul, Femi Peter, and Eric Pellegrino.

How can I contact Diane D.?

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What schools did Diane D. attend?

Diane D. holds Workplace Mental Health Leadership Certificate, Faculty Of Health Sciences from Queen'S University.

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