Diane M. Rodgers Email and Phone Number
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As a Client Services executive, I have a proven track record of overseeing operations to support national business development and growth. With keen business insight, I am an expert in directing sales, marketing, and account management operations to achieve change-driven results.Organizations I’ve made a positive impact at include RealPage, Genesis Physicians Group, Ancillary Care Services, ppoONE, and North Texas Healthcare Network/Employer Services.Client-focused and oriented, I am a trusted advisor to clients in leveraging product and service knowledge to provide superior customer service. With excellent communications skills, I build and lead high-performance teams and am a strong liaison to executive leaders and stakeholders across diverse industries.A few of my credentials include…● B.S. in Management, Sales and Marketing● Sales and Account Management Operations● Client Relations and Services● Solution-Focused Strategies● Business and Revenue GrowthContact me at dmrparker@verizon.net with any thoughts, comments, or questions about my work— I’m always interested in making new professional acquaintances.
Assured Benefits Administrators, Inc.
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- Employees:
- 38
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Account Executive Team LeadAssured Benefits Administrators, Inc. Mar 2021 - PresentDallas, Texas, United States
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Account ManagerRealpage, Inc. Jan 2018 - Mar 2020Richardson, TexasAs an Account Manager, I managed nine corporate and enterprise accounts for property management company (PMC) clients with multi-family properties in multiple states and cities. Among a range of functions I quickly established productive, professional relationships with key personnel within assigned clients. I conducted reviews of client operations to assess business value. I also maintained client relations and consistent, ongoing communications, and prepared and distributed monthly reports to… Show more As an Account Manager, I managed nine corporate and enterprise accounts for property management company (PMC) clients with multi-family properties in multiple states and cities. Among a range of functions I quickly established productive, professional relationships with key personnel within assigned clients. I conducted reviews of client operations to assess business value. I also maintained client relations and consistent, ongoing communications, and prepared and distributed monthly reports to clients. Additionally, I resolved day-to-day issues and provided resolutions to clients as quickly as possible.A few key achievements in this role include:☛ Developed detailed business reviews for clients and provided strategies and recommendations for increasing business revenue.☛ Reviewed leases and made recommendations to increase revenue such as changing utility methodologies from occupied to square footage.☛ Collected and monitored due diligence for completeness for new properties in order to pass stringent compliance requirements.☛ Worked effectively in a fast-paced, deadline sensitive, detail-driven environment. Show less -
Physician Services Senior ManagerGenesis Physicians Group Sep 2015 - Mar 2017As Senior Manager I led account operations for this independent physicians association (IPA) supporting independent and private practices in the business of medicine. Among other functions I trained, mentored, and supervised a four-member team of Account Managers.A few key achievements in this role include:✪ Successfully led a high-performance team in consistently meeting and exceeding business goals.✪ Achieved the highest level of member retention in company… Show more As Senior Manager I led account operations for this independent physicians association (IPA) supporting independent and private practices in the business of medicine. Among other functions I trained, mentored, and supervised a four-member team of Account Managers.A few key achievements in this role include:✪ Successfully led a high-performance team in consistently meeting and exceeding business goals.✪ Achieved the highest level of member retention in company history.✪ Drove increased business revenue and profitability and surpassed annual growth targets by 20%.✪ Significantly increased return on investment (ROI) for member physicians in 2016.✪ Secured a number of new physicians into the network and expanded group membership by 20%. Show less -
Director, Client ServicesAncillary Care Services, Inc. Jul 2012 - Apr 2014Dallas/Fort Worth AreaAs Director of Client Services I oversaw daily operations and teams for this organization connecting patients with 33,000+ ancillary healthcare service providers across the country. Among other functions I conducted comprehensive assessments of client requirements and needs to connect patients with the best available ancillary healthcare providers (laboratory, radiology, etc.). I also reported to the Senior Vice President of Sales. Served as a senior member on the executive Client Services… Show more As Director of Client Services I oversaw daily operations and teams for this organization connecting patients with 33,000+ ancillary healthcare service providers across the country. Among other functions I conducted comprehensive assessments of client requirements and needs to connect patients with the best available ancillary healthcare providers (laboratory, radiology, etc.). I also reported to the Senior Vice President of Sales. Served as a senior member on the executive Client Services committee.A few key achievements in this role include:◆ Led teams to meet and exceed client expectations and maintain high client satisfaction levels.◆ Established and fostered positive and beneficial relations with the executive leaders of preferred provider organizations (PPOs) and third-party administrators (TPAs).◆ Developed and successfully implemented solution-focused strategies for Client Services operations with the executive committee.◆ Effectively managed the organization’s largest client for expertise in determining network needs.◆ Drove consistent annual revenue growth from $1M to $1.2M. Show less -
Vice President Of Sales And Account ManagementPpoone Feb 2004 - Jul 2012Richardson, TexasExecutive level leader of national sales and account management operations. Managed Account Management team serving as liaison between company and customers to ensure needs and expectations are met. Executive level responsibilities included: RFP responses, pricing and program development, creation and delivery of presentations and coordinating demos, negotiate and close contracts to ensure a win/win for both parties, and assist team with new account implementation and service. Drove customer… Show more Executive level leader of national sales and account management operations. Managed Account Management team serving as liaison between company and customers to ensure needs and expectations are met. Executive level responsibilities included: RFP responses, pricing and program development, creation and delivery of presentations and coordinating demos, negotiate and close contracts to ensure a win/win for both parties, and assist team with new account implementation and service. Drove customer satisfaction, retention, and renewals. Maintained product knowledge of industry to stay current on trends, technology, and market demand. 100% Club winner. Show less -
Vice President, Business OperationsNorth Texas Healthcare Network Jan 1993 - Jan 2004Responsibilities included senior level management of all PPO and TPA operations to include Claims processing, Customer Service, Human Resources, I/T, Medical Management and Finance.General:• Developed proposal responses for all TPA Requests for Proposals and established relationships with brokers;• Assisted sales staff with PPO network prospect meetings and presentations;• Made recommendations and advised President & CEO on Human Resource issues and general policies;•… Show more Responsibilities included senior level management of all PPO and TPA operations to include Claims processing, Customer Service, Human Resources, I/T, Medical Management and Finance.General:• Developed proposal responses for all TPA Requests for Proposals and established relationships with brokers;• Assisted sales staff with PPO network prospect meetings and presentations;• Made recommendations and advised President & CEO on Human Resource issues and general policies;• Created documents for internal and external publication to include open enrollment materials and packets;• Interacted with existing customers to include telephonic and personal contact;• Was an active member of the President’s Leadership Council;• Had delegation of authority when the President & CEO was absent. Show less
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Director, Marketing ServicesCentra Benefit Services 1984 - 1993
Diane M. Rodgers Skills
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Frequently Asked Questions about Diane M. Rodgers
What company does Diane M. Rodgers work for?
Diane M. Rodgers works for Assured Benefits Administrators, Inc.
What is Diane M. Rodgers's role at the current company?
Diane M. Rodgers's current role is Account Executive at Assured Benefits Administrators, Inc..
What is Diane M. Rodgers's email address?
Diane M. Rodgers's email address is dm****@****zon.net
What is Diane M. Rodgers's direct phone number?
Diane M. Rodgers's direct phone number is +197283*****
What schools did Diane M. Rodgers attend?
Diane M. Rodgers attended Purdue University Global.
What are some of Diane M. Rodgers's interests?
Diane M. Rodgers has interest in Animal Welfare.
What skills is Diane M. Rodgers known for?
Diane M. Rodgers has skills like Account Management, Leadership, Insurance, Managed Care, Health Insurance, Healthcare, Employee Benefits, Sales, Strategic Planning, Management, Customer Service, Executive Management.
Who are Diane M. Rodgers's colleagues?
Diane M. Rodgers's colleagues are Ashley Soria, Peyton Edwards, Ms-Hci, Lindsay Hammons, Carrie Im, Kevin Guerrero, Vonda L. Chappell, Lynette Rodriguez.
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