Diane Manns Email and Phone Number

Greeted guests professionally and courtesy to cultivate a welcoming atmosphere while make safety to priority. Crowd Management for big events, such as concerts, festivals, sports events, screening all patrons and reviewing ID for all additional contractors and signs of terrorism, Responded quickly to incidents and assessed active situation for security concerns. Secured premises and personnel by patrolling property and monitoring surveillance equipment. Responded quickly to emergency situations to assess and deflect issues

Reviewed and screened applicants resumes to identify qualified candidates, Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices. Oversaw and manage the hiring process and ass human resources. Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management. Engage with customers and were using customers service sites and assistant, management with Human Resources hiring guidance and setting salary structures for both excepted and competitive employees, also effectively handle demanding and crisis situations, also, Expedite the processing of the Student Teaching Hiring Placement, (STP) while guiding the Universities and Colleges representatives to complete the Memorandum of Understanding (MOU), between the Department of Defense of Education Activity, (DODEA), and all Universities and Colleges. Partnered with senior leadership to establish and develop corporate and HR policies and procedures.

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. Following detailed directions from management to complete daily paperwork and computer data entry. Opened and properly distributed incoming mail to promote quicker response to client inquiries. Streamlined office operations by effectively monitoring and addressing client correspondence and data communications. Increased customer service success rates by quickly resolving issues. Help expedite floor plans for each organization of the Department of Defense Education Activity. (This a time-limited appointment or temporary reassignment)

Responding to customer requests efficiently and with knowledgeable assistance. Responded to all customer inquiries thoroughly and professionally. Removed safely hazards, soiled items and trash from customer areas. Determine customer needs by asking relevant questions and listening actively to responses. Locked and unlocked facilities to allow participants entry or shut down after events. Preparing and keeping daily reports. Keeping facilities clean, neat and organized at all times to give areas professional and fresh appeal.