Diane Markovich Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pa

I was contracted to work with Highmark Blue Cross/Blue Shield and their Wyoming client to analyze and test benefit coding for accuracy. The role required attention to detail, good oral and written communication skills and the ability to understand and resolve data discrepancies while working closely with benefit coders.

Pittsburgh, Pa

responsible for guiding employees through the benefit enrollment process as well as assisting them with understanding how their benefits worked.

Pittsburgh, Pa

answered telephone and written inquiries from a pool of over 28,000 employees concerning a variety of HR issues ranging from health benefits, payroll, tuition assistance and new employee on-boarding achieving above 95% problem resolution rate.I was group subject matter expert on medical benefits as co-workers routinely approached me for assistance.

Pittsburgh, Pa

provided excellent customer service to online students and facultyresponded to student inquiries regarding academic advising, financial aid and registration. provided ground and online faculty and students with technical assistance.

Greater Pittsburgh Area

assisted members in understanding their benefit planshandled telephone and written inquiries regarding claims and benefits under various corporate health plans and initiated action necessary to resolve customer inquiries.

Master'S Degree, Human Resources Management/Personnel Administration, General, 3.63

B.S., Health/Health Care Administration/Management

Activities and Societies: The Daily Collegian business office; Kappa Kappa Gamma Fraternity

Bachelor'S Degree, Health/Health Care Administration/Management

Activities and Societies: University Scholars