Diane Mccorkle

Diane Mccorkle Email and Phone Number

Systems Engineer @ Advisor360°
weston, massachusetts, united states
Diane Mccorkle's Location
Woburn, Massachusetts, United States, United States
Diane Mccorkle's Contact Details
About Diane Mccorkle

Diane Mccorkle is a Systems Engineer at Advisor360°. She possess expertise in active directory, windows server, servers, dns, dhcp and 9 more skills.

Diane Mccorkle's Current Company Details
Advisor360°

Advisor360°

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Systems Engineer
weston, massachusetts, united states
Website:
advisor360.com
Employees:
332
Diane Mccorkle Work Experience Details
  • Advisor360°
    System Engineer
    Advisor360° Jan 2022 - Present
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  • Idemia
    Senior Application Engineer
    Idemia Dec 2014 - Jan 2022
    Billerica, Ma
    • Mentor and train team members on the deployment and configuration process for our in-house developed customer software solution in order to help decrease post-release bugs and deliver a more consistent product resulting in increased customer satisfaction.• Helped onboard and familiarize team members with the non-standard custom aspects of our product by working together interactively speeding up comfort with the project and increasing involvement with the other teams earlier in the process and resulting in better customer engagement with updated features in the product.• Regularly reach out across teams to bridge communication gaps, increasing cross-team engagement helping newer teams benefit from previous development hurdles, this reduced misunderstandings by building community and team morale.• Assumed leadership of troubled release planning as primary organizer of the client production deployment process resulting in a smoother and more consistent delivery to the client.• Designed and implemented a streamlined deployment process in conjunction with our automation team to reduce client deployments from 4 hours to 60 minutes cutting time and resources needed by 75%.• Significantly reduced Tier 1 support calls by triaging issues with QA and development teams post-release to help ensure that the customer has the best possible experience after system upgrades. This increased customer confidence in the product release cycle, as evidenced by improved customer openness to future feature releases.• Reduced deployment downtime and increased version control reliability in deployed products by coordinating with QA, development, and QA/UAT in interim and patch.
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  • Regionalcare Hospital Partners
    Senior Systems Administrator
    Regionalcare Hospital Partners Nov 2011 - Dec 2014
    Waltham, Ma
    • Manage Windows domain across 7 sites, including DNS, DHCP, and software update servers resulting in increased uptime and stability for the environment.• Assumed ownership of the multi-site anti-virus anti-malware network consisting of 250 Servers and 2000 Workstations/Laptops in 7 sites providing a significant decrease in virus and malware outbreaks.• Coordinate with desktop technicians for tier 3 desktop and laptop support to give the remote sites a more consistent and reliable support experience.
  • Passkey International
    Systems Adminstrator
    Passkey International Aug 2010 - Nov 2011
    • Managed all aspects of a 60-user desktop and laptop fleet, including purchasing, maintenance, and end-user support to help provide users with a more consistent and stable environment.• Maintained fleet of 200+ Windows Servers across 3 environments, including patching and upkeep all transparently to end users and external customers.• In charge of deploying production application builds from QA and beta to Production in coordination with development and engineering teams to provide our SaaS clients with a 24/7 environment.
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  • Pcf Corporation
    Senior Systems Administrator
    Pcf Corporation Mar 2006 - Aug 2010
    • Led team of 4 national Systems Administrators and 3 MA-based desktop technicians.• Brought onboard to design and implement upgrade from NT4.0 domain to Server 2003 and Active Directory in order to leverage the improved domain management, common logon, and policy improvements that Active Directory provides and avoid the limitations using an obsolete domain structure. • Managed servers in multiple sites including unstaffed co-location facility consisting of 200+ servers and 1200 workstations in 5 sites across the country. • Designed and implemented centrally managed anti-virus upgrade between vendors to manage attacks more reliably and keep users safe from malicious software.• Provided senior level support and guidance for all 20 tier 2 technicians across the organization to ensure that all sites were able to keep up the same work environments and stability.
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  • Atc Associates
    Systems Administrator
    Atc Associates 2000 - 2006
    • Designed and implemented a national server recycling program to decrease costs and resources needed to go from 5 networked sites to 40 in under 3 years. Built and maintained all Windows servers using the recycling program for internal and external deployment to 40 remote offices.• Managed all aspects of Active Directory; from deploying domain controllers and setting up new sites, to managing nationwide Active Directory domain replication. • Designed and implemented a managed corporate anti-virus network spanning 50 sites and 1500 users to ensure a stable and consistently safe environment for all users. • Implemented installation of Help Desk call tracking and knowledge-base software to increase the Help Desk’s ability to serve the user community and help generate ticketing-system productivity metrics that identified areas for additional training.• Provided senior level technical support to Help Desk personnel while training and mentoring incoming Help Desk technicians to help get them connected with our user community and their needs.
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  • Justice Resource Institute, Health Division
    Software Training Specialist
    Justice Resource Institute, Health Division 1998 - 2000
    Designed, implemented, and taught training programs for social service workers on Windows 95/98 and Office 97. Supported Help Desk staff in WordPerfect and Eudora. Planned Help Desk migration to Clientele tracking software. Assisted in LAN maintenance and hardware support.

Diane Mccorkle Skills

Active Directory Windows Server Servers Dns Dhcp Software Installation Networking Group Policy Windows Xp System Deployment Help Desk Support Microsoft Exchange Mentoring Peer Mentoring

Frequently Asked Questions about Diane Mccorkle

What company does Diane Mccorkle work for?

Diane Mccorkle works for Advisor360°

What is Diane Mccorkle's role at the current company?

Diane Mccorkle's current role is Systems Engineer.

What is Diane Mccorkle's email address?

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What is Diane Mccorkle's direct phone number?

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What are some of Diane Mccorkle's interests?

Diane Mccorkle has interest in Human Rights, Children, Arts And Culture, Health.

What skills is Diane Mccorkle known for?

Diane Mccorkle has skills like Active Directory, Windows Server, Servers, Dns, Dhcp, Software Installation, Networking, Group Policy, Windows Xp, System Deployment, Help Desk Support, Microsoft Exchange.

Who are Diane Mccorkle's colleagues?

Diane Mccorkle's colleagues are Kevin Tran, Akash Mahajan, Mahima Sundararajan, Artur Muradyan, William Gargano, Brendan Q., Sailaja Siddabattula.

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