Diane Mello Email and Phone Number
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PMO Client Success/Project Manager with a consist record of achieving exceptional customer satisfaction through steadfast determination, agility, focused discipline and the ability to inspire team engagement and action. An engaged and talented strategist and project manager, able to augment innovative ideas with existing practices to drive increased operations profitability and workforce productivity. A key contributor in driving sales and revenue growth, consistently outperforming on all financial and business metrics. A results and detail-oriented manager and client advocate, characterized by influential leadership and skilled in improving the customer experience by understanding the client vision.
Lincare
View- Website:
- lincare.com
- Employees:
- 3679
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Compliance And Held Sales Customer Service SpecialistLincare Jun 2021 - PresentMiddlebury, Connecticut, United States
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Board Of Directors, Community VolunteerRebuilding Together Hartford, Inc. Jul 2019 - Jul 2020Hartford, Ct -
Pmo Client Success ManagerVerizon Jul 1989 - Mar 2019ConnecticutVerizon Enterprise Services, Wallingford, CT Client Services Program Manager, Healthcare Enterprise SolutionsClient Services Manager with over 29 years of experience in lifecycle governance and management of strategic, high-value enterprise accounts. Responsibilities include relationship management, transition of service from delivery to service assurance, risk mitigation, and continual service improvements that support profitable revenue growth and customer retention. • Experienced in working in fast-paced environments, managing high-demand, high-visibility projects.• Supported a base of Fortune 50 Healthcare companies. Drove lifecycle implementation plans to meet and exceed client-specific goals and objectives.• Managed the end-to-end implementation of products and services as defined by scope and objectives.• Executed on timely and accurate distribution of project deliverables and executive communications.• Trusted as product/service advisor for full scope of client services portfolio.• Collaborated with sales, engineering and marketing to understand customer needs and to propose customized solutions for complex challenges.• Earned the reputation of providing impeccable customer service by becoming an extension of the clients’ internal teams.• Promoted adoption and customer engagement in the use of online and digital technology.• Led projects and directed cross-functional teams in meeting committed project timeframes.• Delivered governance reviews to maintain service expectations developed during client service plan creation to ensure compliance of SLA’s.• Experienced in the areas of product marketing, vendor management, RFP support, pricing, contract renewals and risk mitigation. • Grew monthly rev. base by $300k by designing and implementing a solution for mobility employees to communicate with HQ locations.• Managed a yearly revenue base of $35m/yr., partnering with strategy leads, sales management and other matrix teams.
Diane Mello Skills
Diane Mello Education Details
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Psychology Cum Laude -
Psychology, Sociology -
Farmington High School
Frequently Asked Questions about Diane Mello
What company does Diane Mello work for?
Diane Mello works for Lincare
What is Diane Mello's role at the current company?
Diane Mello's current role is PMO Senior Project Manager.
What is Diane Mello's email address?
Diane Mello's email address is di****@****ess.com
What is Diane Mello's direct phone number?
Diane Mello's direct phone number is (877) 297*****
What schools did Diane Mello attend?
Diane Mello attended University Of Connecticut, Pontifícia Universidade Católica Do Rio De Janeiro, Farmington High School.
What skills is Diane Mello known for?
Diane Mello has skills like Management, Strategy, Telecommunications, Enterprise Software, Voip, Account Management, Sales, Networking, Risk Management, Solution Selling, Process Improvement, Sales Management.
Who are Diane Mello's colleagues?
Diane Mello's colleagues are Lilianne Huard, Salim Buteyo, Derek Fallert, Janine Cohen, Miranda Bass, Tangela Richardson, Jeremiah Allen.
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Diane Mello
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