Diane Mitchell Email & Phone Number

Kingston Upon Hull, England, United Kingdom

Hull, England, United Kingdom

Overseeing the entire bid process, coordinating and collaborating with multi-functional teams. Analysing bid requirements and ensuring compliance of bid responses, organising the preparation of bid proposals and managing communication with key stakeholders, whilst ensuring tight deadlines are met.

Hull, United Kingdom

Frequent contact with suppliers and experience dealing with a variety of staffing levels to provide guidance on EU and local tendering processes, as well as dealing with the administration of several contracts and framework agreements.Ensuring tenders and contracts are processed in accordance with the Trust procedures and policies, to provide value for money. Planning and coordinating own workload to ensure renewals and new contracts are completed within a timely manner.

Hull, United Kingdom

I supervised a small team of Service Desk Engineers and I was responsible for organising and attending customer/ supplier’s service reviews, to regularly discuss any issues and assist in building a good working customer and supplier relationships.Whilst in this position, I also assisted to implement a new Call Management System, (Salesforce).

Hull, United Kingdom

In this role I carry out key financial management tasks for the departments support contracts including purchase order requisitions, customer invoice requisitions, chasing customers. I also kept the various financial spreadsheets up to date and provided the Finance team with invoicing forecasting for the department . Also to assist in everyday tasks, for the Support Service Desk (as per previous role).

Hull, United Kingdom

Assisting in providing a Helpdesk facility to internal and external customers. Also administration support to the Support Manager and other members of the Support Team.

Thorne

I worked in the IT Department for a large number of motor dealerships, ensuring the smooth day to day running of various sites and departments.Tasks varied from logging faults onto a database, liaising with suppliers and scheduling engineers. Meeting targets and deadlines to comply with the relevant service level agreements. I also coached/ trained colleagues on using the computerised management system (Lynx). Supporting, advising and resolving issues relating to Lynx, for internal customers.

Citroen, Hull

I worked in a local garage which was part of a large motor group of car dealerships, offering servicing; MOT’s and warranty repairs, as a Warranty Administrator and Service Advisor. Warranty Administrator -This involved chasing up payments for claims to the manufacture. I was responsible for helping to clear warranty debt and matching of payments on our management system. Justifying claims made, keeping logs of progress and resubmitting claims, as required. Service Advisor - Involved booking in vehicles, ordering parts and negotiating prices. Collecting and handling cash and credit cards on a daily basis, whilst, providing excellent customer service to the customers.

Citroen, Hull

Starting as an apprentice mechanic, I worked alongside a qualified mechanic achieving my qualifications along the way. I was the first female mechanic to pass NVQ level 3 in the Yorkshire region and one of only a few in the whole of England.