Diane O'Rourke

Diane O'Rourke Email and Phone Number

Digital Product Owner @ M&G plc
Stirling, GB
Diane O'Rourke's Location
Stirling, Scotland, United Kingdom, United Kingdom
Diane O'Rourke's Contact Details

Diane O'Rourke work email

Diane O'Rourke personal email

n/a
About Diane O'Rourke

A Business Change Professional with extensive experience in Operational Change, Regulatory Change, Process Improvement and most recently was lead Analyst in a large scale Digital Transformation Program. Proficient across the full change lifecycle using Agile or Waterfall methodologies. Using structured analysis techniques to investigate, I am able to articulate and provide solutions, with recommendations, for complex business problems.Hard working, meticulous and tenacious in order to get the best possible outcomes for the business area I represent during a change initiative.

Diane O'Rourke's Current Company Details
M&G plc

M&G Plc

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Digital Product Owner
Stirling, GB
Diane O'Rourke Work Experience Details
  • M&G Plc
    Digital Product Owner
    M&G Plc
    Stirling, Gb
    View
  • M&G Plc
    Digital Product Owner
    M&G Plc Jul 2020 - Present
    Edinburgh, Scotland, United Kingdom
    View
  • None
    Career Break
    None Dec 2019 - Jun 2020
  • Prudential Uk
    Operational Business Analyst
    Prudential Uk Mar 2017 - Nov 2019
    Stirling/Edinburgh
    View
  • Prudential Uk
    Relationship Team Manager
    Prudential Uk Jun 2015 - Mar 2017
    Stirling
    View
  • Prudential Uk
    Training & Quality Consultant
    Prudential Uk Apr 2013 - Jun 2015
    Stirling, Scotland, United Kingdom
    View
  • Capita Life & Pensions
    Customer Service Support Specialist
    Capita Life & Pensions Oct 2008 - Apr 2013
    Stirling, Scotland, United Kingdom
    View
  • Prudential Uk
    Customer Service Specialist
    Prudential Uk Apr 2005 - Oct 2008
    View
  • Prudential Uk
    Senior Customer Service Consultant
    Prudential Uk May 2000 - Apr 2005
    Stirling, Scotland, United Kingdom
    View
  • Rbs
    Banking Advisor (Various Roles)
    Rbs Jul 1987 - May 2000
    View

Diane O'Rourke Skills

Customer Service Training Banking Call Centers Customer Experience Service Delivery Contact Centers Outsourcing Workforce Management Customer Satisfaction Sla Process Improvement Stakeholder Management Team Management

Diane O'Rourke Education Details

  • Stirling High School
    Stirling High School

Frequently Asked Questions about Diane O'Rourke

What company does Diane O'Rourke work for?

Diane O'Rourke works for M&g Plc

What is Diane O'Rourke's role at the current company?

Diane O'Rourke's current role is Digital Product Owner.

What is Diane O'Rourke's email address?

Diane O'Rourke's email address is di****@****rbs.com

What schools did Diane O'Rourke attend?

Diane O'Rourke attended Stirling High School.

What skills is Diane O'Rourke known for?

Diane O'Rourke has skills like Customer Service, Training, Banking, Call Centers, Customer Experience, Service Delivery, Contact Centers, Outsourcing, Workforce Management, Customer Satisfaction, Sla, Process Improvement.

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