Diane Thompson Email and Phone Number
Diane Thompson work email
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Diane Thompson personal email
Life is short – do something you love! I have been fortunate to spend my entire professional life in the hospitality industry. Most of these years have been in a support or consulting role where I have been able to do things I love – work on teams, problem solve, coach leaders, help people and organizations achieve their goals.I have worked for hotels, management companies, hotels owners and franchise brands. Currently, I am partnered with an amazing industry leader to form Elevate Performance Group. We are a hotel consulting team with a diverse skill set, offering a wide range of consultative support to hotel owners, management companies and brand teams. I am practical, concrete thinker that is at my best when responding and resolving other people’s problems. My strengths include relationship building, customer/client service, needs assessments, asset management, problem solving, written and verbal communication, and process and tool development.
Elevate Performance Group
View- Website:
- elevatehpg.com
- Employees:
- 2
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Hospitality Trainer And ConsultantElevate Performance Group 2018 - PresentMount Pleasant Sc
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Hotel ConsultantTranscend Hospitality Solutions 2005 - 2013Mount Pleasant ScHotel consultant providing hotel owners and operators targeted analysis, training and support in all aspects of hotel operations including revenue and profit management, quality control, customer service, capital planning and execution, human resources, and loss prevention.
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Director Of OperationsCharlestown Management Hotels 2002 - 2005Charleston ScDirected the day-to-day operations of 9 hotels, including revenue and cost control, staffing, training, capital planning, and risk management. This included direct supervision of 10 general managers and indirect supervision of more than 150 supervisors and line-level team members.
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Vice President / Asset ManagerRfs Hotel Investments, Inc 2000 - 2002Memphis TnProvided operational oversight to 58 hotels which were managed by and/or leased to third parties. Oversight scope included operations, revenue generation and capital planning. As an agent of the ownership group, I was liaison between senior management of RFS and the hotel operation teams. This required a great deal of diplomacy and management by influence to help each party achieve their often opposing objectives.
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Senior Director - Hotel Performance SupportPromus Hotel Corporation 1996 - 2000Memphis TnDirected the team that provided support and coaching to franchised Hampton Inn and Homewood Suites hotel owners with the objective of maximizing their overall business performance while maintaining brand standards. Partnered with Brand Marketing to develop and implement brand strategies and communications, including regional and brand-wide meetings and conferences.Facilitated the establishment, evaluation and enforcement of brand standards and goals. Directed the development and roll-out of a Hampton Inn brand-wide reservation sales training program, and various other training classes and conference workshops. -
Director - Hotel Operations SupportPromus Hotel Corporation 1995 - 1996Memphis, TnCoached brand owners and general managers for Hampton Inn and Homewood Suites brands in the areas of operations, product quality and capital, and guest service issues. Developed brand tools and resources for use by hotel management and owners.
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Manager - Hotel Operations SupportPromus Hotel Corporation 1994 - 1995Consulted and coached owners and general managers for Hampton Inn and Homewood Suites in regards to operations, product quality, capital improvements and guest service issues,
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Senior Systems ConsultantPromus Hotel Corporation 1992 - 1994Memphis TnProvided a hotel operator’s view in the development and implementation of a new computer property management and reservations system for all Promus brand hotels (Embassy Suites, Homewood Suites and Hampton Inn). Participated in writing, development and facilitation of all classroom, paper and computer-based training modules for this new system.
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General ManagerHampton Inn - South 1990 - 1992Jacksonville, Florida AreaEffectively managed all facets of hotel operations including sales, budgets, profit/loss statements, human resources, employee training and guest satisfaction.
Diane Thompson Education Details
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Hotel, Motel, And Restaurant Management
Frequently Asked Questions about Diane Thompson
What company does Diane Thompson work for?
Diane Thompson works for Elevate Performance Group
What is Diane Thompson's role at the current company?
Diane Thompson's current role is Hospitality Consulting | Problem Solver | Hospitality Training | Leadership Coaching | Hotel Operations.
What is Diane Thompson's email address?
Diane Thompson's email address is di****@****hpg.com
What schools did Diane Thompson attend?
Diane Thompson attended University Of South Carolina.
Who are Diane Thompson's colleagues?
Diane Thompson's colleagues are Georgia Krewson.
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Diane Thompson
Colorado Springs, Co2me.com, centura.org
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