• Update /research system part against customer information in Salesforce and Oracle CDM/EBS for proper asset to client listing• Troubleshoot and fix data issues as identified during this process

• Assist with leave management• Assist with implementing PFML processes.• Work with employees to ensure they understand how the law will work, what documentation is required, etc.• Assist in keeping track of leaves including most likely a massive spreadsheet that will require lots of detailed entries• Update Kronos Time

• Work with Hasbro’s internal IT team to review and input files from two different internal systems• Review company names to licensees and identify the matches• Work with others to locate those less obvious matches• Using the data matches, assign contract ID’s to product approval records

• Consolidated five locations employee files • Confirm active/termed files • Correct name changes

• Access CRGDB move to Salesforce• Performed data scrubbing of employers, clients, and their asset location • Researched address/customer contact name against serial number for mapping one dataset to another

• Heavy phones, heavy data entry, heavy filing, general clerical work• Organize meetings for at all developments• Maintain all tenants rent annual certifications and updates in database • Manage all tenant complaints and concerns• Assess all tenant issues as they arise and tend to them accordingly and efficiently • Problem solving issues over the phone or face to face with tenants/applicants• Hold private conferences with tenants to discuss any issues or concerns • Create all tenant notification notices and delegate accordingly

• Utilizing Workforce Now• Heavy data entry for Recruitment, Performance and HR account setup, including analysis, configuration, validation, issue resolution, process training, initial live run(s) support• For benefits: analysis, plan set-up, notifications, workflows, open enrollment, carrier connection files, training• Exceptional Customer Service• Works with medium sized organizations, with no limit on the complexity or feature/functionality usage of the client• Successfully implement new business and platform conversions

• Successfully implement new business and platform conversions• Responsible for further learning health related mandated issues including requirements for ACA guidelines• Interact with project team striving to reach a smooth and on time implementation• Interact with client to better understand their needs• Analyze and organize full benefit data for implementing SaaS systems• Analyze performance and talent data for implementing HR systems• Motivate clients on additional client data placement for a successful transition• Coordinate, develop and discuss their solution with advanced knowledge consulting with clients• Utilize project and time management skills

• Transfer and oversight of the Network Inventory Management System, Inventory Creation (IC), IC data gathering, IC data entry, Capacity and Line Assignment Inventory Tracking• Responsible for the interface, coordination, documentation, knowledge• Maintain database and switches –with Oracle reporting for address error identification and resolution in NIM, Icoms, CAD, Switch, and Cornerstone• Interface and coordinate efforts with Information Services Technology, Engineering, Data Engineering, Network Operations, Service coordinator, and Atlanta Operations • Demonstrates the ability to interact with the public and co-workers in a friendly, enthusiastic, and outgoing manner • Troubleshoot Business customers via incoming call Troubleshoot Residential customers via outgoing calls• Involved with the creation, implementation and maintenance of company strategies and procedures • Train new recruits as well as assists in cross training co-workers in other departments• Support implementation of new programs company projects• Deployment of database changes - mass corrections (conversion of accounts for release of VoIP accounts (on-going milestone for the company• Proficient in alpha-numeric data entry - implemented and maintain database conversion • Represent Cox Communications at various volunteer efforts