Diane Sargent Email and Phone Number
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Dynamic and results-driven healthcare executive with extensive experience as a C-suite chief of staff, and in leading and implementing strategic initiatives across Medicare, Medicaid, and dual-eligibility programs. Proven record of success in developing high-impact strategies, launching and optimizing complex health plans, and driving operational efficiencies that align with organizational goals and regulatory standards. Reputation for delivering measurable outcomes through cross-functional collaboration, innovative problem-solving, and data-driven decision-making. Skilled in guiding high-performing teams in both direct and matrixed settings, with a reputation for dedication, strategic foresight, and an unwavering commitment to enhancing healthcare performance and member satisfaction.What I do best* Solving problems and managing strategic operations: I am able to make deep investigations into root cause of issues, think creatively to identify solutions, analyze options, articulate / communicate these, and push to resolution.* Defining business needs and managing complex project implementations* Collaborating and leading large matrixed cross-functional teams * Building strategic roadmaps and tying initiatives to financial forecasts for membership impact, revenue growth, and cost containment* Effectively in written and oral communications to others in organizational structures above and below my sphere of influence.* Mentoring teams and facilitating associate development, both direct reports and in dotted line relationships. What Separates Me from Others?* Maintain a reputation for being hard-working, energetic, passionate, and impact-driven* Passionate about making a difference in the quality, value, and delivery of healthcare services* Tenacious ability to get things done and breaking down barriers but in a way that builds relationships and inspires team members to do their best * Caring and always maintain a high level of respect for others* An ability to partner with executives and senior leaders to deliver real and impactful resultsSpecialties: Health Care | Managed Care | Chief of Staff | Strategic Thinking, Planning, Execution | Strategic Operations | Program Management | Medicare | Medicaid | Strong management communication skills | Executive support & influence | Manages ambiguity effectively | Effective problem solving | Business performance accountability | Organization & people leadership
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Director, Strategic Planning And Performance, Medicare StrategyStellarusUnited States
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Director, Medicare ProgramsSan Francisco Health Plan Jan 2023 - Aug 2024San Francisco, Ca, Us* Spearheaded the development of the Medicare Dual Special Needs Plan (D-SNP), managing cross-functional alignment of program requirements with organizational goals, CMS compliance, and market competitiveness* Partnered with the Enterprise Project Management Office to design project timelines and readiness plans, ensuring all D-SNP launch activities met timelines, operational standards, and member experience benchmarks.* Led internal stakeholders in identifying, developing, planning, and implementing short- and long-term strategies to support the D-SNP launch. * Served as the Medicare subject matter expert internally and at industry forums to advocate for program excellence and build networks that support the organization’s growth strategies. -
Senior Healthcare ConsultantMilliman Jan 2022 - Jan 2023Seattle, Wa, Us* Delivered strategic and operational consulting services to health plan clients including capabilities assessments, process improvement design and implementation, strategy development, operating model improvements, Medicare Special Needs Plan (SNP) program design. model of care development, and resource and staffing models * Developed targeted strategies for state Medicaid agencies including supporting transitions to managed long-term services and supports (MLTSS) and redesigning pediatric residential treatment facilities (PRTF) -
Senior Director, Medi-Cal Performance & AnalyticsBlue Shield Of California Oct 2020 - Sep 2021Oakland, California, Us* Established scalable processes, analytical capabilities, and cross-functional solutions that enhanced performance monitoring across all matrixed functions supporting Medi-Cal operations – achieving operational efficiencies by removing barriers to oversight, enhancing transparency and accountability, and reducing redundancies.* Designed and produced executive dashboards tracking Medi-Cal plan performance against contract requirements, driving accountability and corrective action – leading to a 22% reduction in deficiency rates and fostering a culture shift focused on proactive resolution and key performance improvements. -
Chief Of Staff To Coo; Director, Strategic Planning And PerformanceBlue Shield Of California Apr 2018 - Oct 2020Oakland, California, Us* Provided strategic advice and support to the Chief Operating Officer, including the management and implementation of special initiatives. Supported the flow of information from the COO to the enterprise, while driving collaboration in a heavily matrixed organization.* Drove critical elements of the changing operating model, ensuring discipline and executive visibility to the improved health of the business. Planned and facilitated executive business reviews, meetings, and offsite retreats. Delivered clear, crisp, and concise Board and executive leadership presentations and speaking points.* Led complex special projects across multiple business areas, having identified needs for new or improved processes. An example includes a deep dive into systematic and reoccurring governance, risk, and compliance issues and driving a holistic and methodical enterprise approach driving long-term resolution.
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Director, National Medicare SolutionsCentene Corporation Mar 2017 - Feb 2018Saint Louis, Mo, Us* Supported local emerging market teams with Medicare expansion strategies: optimizing product offerings, developing efficient and compliant staffing plans, refining sales channels, and assisting provider network teams with data-driven reimbursement target benchmarks – resulting in market entry efficiency and streamlined operations * Supported entry into nine new states generating 30% year-over-year Medicare membership growth in the calendar year* Created and implemented a robust Medicare staffing model and orchestrated the tool’s use in supporting hiring decisions and budgeting among markets, departments, and senior management. -
Director, Dual Eligible Product Management & Program ImplementationHealth Net Mar 2012 - Mar 2017Woodland Hills, California, Us* Led the end-to-end implementation of a CA Medicare-Medicaid Plan (MMP), creating comprehensive project plans and reporting, and ensuring alignment across cross-functional operational units to regulatory requirements - resulting in a successful on-time rollout* Achieved strong financial results in the MMP’s first year, generating over $500M in revenue and $23M in pre-tax income, reflecting strategic management of plan operations and market positioning.* Developed new program capabilities post-implementation, overseeing product management, value proposition enhancement, and channel strategy development; executed growth and retention initiatives that contributed to solid membership and improved member retention rates. -
Director, Strategy & Development; Chief Of Staff To Government Programs OfficerHealth Net Sep 2006 - Mar 2012Woodland Hills, California, Us* Served as Chief of Staff to the Government Programs Officer, driving alignment and operational performance across Medicare and Medicaid programs through effective strategic planning, business development, and project management – contributing to cross-departmental efficiency improvements and successful achievement of target line of business goals.* Developed and gained executive approval for multi-year strategic plans across complex government program portfolios, ensuring investments aligned with growth, financial, and operational targets. * Led procurement activities for the Medicare-Medicaid Plan (MMP) and successfully secured selection in all markets targeted for the capitated financial alignment demonstration, strengthening market position and revenue potential.* Developed the bid response to the California Prison Health Care Services RFP, securing a contract to administer a Preferred Provider Organization (PPO) network for 33 prisons, expanding reach and establishing a new revenue stream in the government health services market.
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Director, Population Health Management ProgramsHealth Net Dec 2004 - Sep 2006Woodland Hills, California, Us* Directed business performance for chronic care and wellness management programs focused on empowering members to manage their health more effectively, resulting in improved clinical outcomes and a favorable program ROI relative to utilization improvements* Created a comprehensive analytics scorecard to track program performance against established goals, presenting quarterly business reviews to executive leadership – enabling data-driven decisions that enhanced program impact and aligned with strategic objectives.* Developed and launched consumer engagement initiatives, including a revamped outbound campaign strategy, leading to a 500% increase in meaningful member interactions compared to previous direct mail efforts, significantly boosting member engagement and program reach
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Product ConsultantJohnson & Johnson Jan 2003 - Dec 2004New Brunswick, Nj, UsIndependence Technology, L.L.C., a subsidiary of Johnson & Johnson, develops and markets mobility systems for disabled people. The company was founded in 1995 and is based in Warren, New Jersey. Launched the Independence Technology brand and its products to people with disabilities in Northern California and Northern Nevada. -
Sr. AssociateDiamond Management & Technology Consultants, Inc. Oct 2000 - Oct 2002Chicago, Il, UsDiamond Management & Technology Consultants was an independent management consulting firm founded in 1994, headquartered in Chicago, IL. It was acquired by PwC in 2010. As a management consultant, worked on several client and business development projects in industries such as consumer packaged goods, financial services, and technology hardware. Other activities: campus recruiting and coordination of local social and philanthropic events -
Speaking EngagementsVarious Apr 2000 - Apr 2000* Medicare Market Innovations Forum, Topic: Building a New D-SNP Medicare Program Tailored to the Target Population, Host: Strategic Solutions Network; April 2024 in Orlando, FL* Medicaid Innovations Forum, Topic: Ensuring an Improved Care Experience for Dual Eligibles, Host: Strategic Solutions Network; Jan 2017 in Orlando, FL * Medicare Market Innovations Forum, Topic: Developing a Multifaceted Approach to Engaging and Retaining the Dual Eligible Population (panel), Host: Strategic Solutions Network; July 2016 in Los Angeles, CA* Population Health for Medicaid, Medicare and Duals, Topic: Pulling Levers-A Discussion on Testing Integrated Care Models, Host: Strategic Solutions Network; June 2016 in Washington D.C.* Medicaid Innovations Forum, Topic: State-Specific Learnings to Ensure an Improved Care Experience for Dual Eligibles: Exploring Successes and Challenges of Financial Alignment Demonstrations, Host: Strategic Solutions Network; Jan 2016 in Orlando, FL* Medicare Market Innovations Forum, Topic: California’s Financial Alignment Demonstration: Developing a Multi-Faceted Approach to Engaging and Retaining the Dual Eligible Population, Host: Strategic Solutions Network; July 2015 in San Diego, CA* Dual Eligibles Summit, Topic: Duals Demonstration Update: Discover the Initial Results of the Financial Alignment Initiative and Uncover the Future of the Program, Host: World Congress; November 2014 in Alexandria, VA * Dual Eligibles Summit; Topic: Outreach and Retention Strategies that Work: Managing the Outreach and Enrollment Process, Host: Financial Research Associates; January 2014 in Las Vegas, NV * Reaching, Retaining, and Serving Dual Eligible Beneficiaries; Topic: Managing the Marketing and Enrollment Process, Host; Healthcare Education Associates; April 2013 in Memphis, TN
Diane Sargent Skills
Diane Sargent Education Details
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Ucla Anderson School Of ManagementGeneral -
University Of ConnecticutHealth/Health Care Administration/Management
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University Of ConnecticutPhysical Therapy
Frequently Asked Questions about Diane Sargent
What company does Diane Sargent work for?
Diane Sargent works for Stellarus
What is Diane Sargent's role at the current company?
Diane Sargent's current role is Director, Strategic Planning and Performance, Medicare Strategy.
What is Diane Sargent's email address?
Diane Sargent's email address is di****@****dca.com
What is Diane Sargent's direct phone number?
Diane Sargent's direct phone number is +141538*****
What schools did Diane Sargent attend?
Diane Sargent attended Ucla Anderson School Of Management, University Of Connecticut, University Of Connecticut.
What are some of Diane Sargent's interests?
Diane Sargent has interest in Technology, Economics, Business, 24 (Tv Series), Gmail, Search Engine Optimization (Seo), Behavioral Economics, Physical Therapy, San Francisco, International Travel.
What skills is Diane Sargent known for?
Diane Sargent has skills like Strategy, Cross Functional Team Leadership, Strategic Planning, Management, Healthcare, Business Strategy, Analytics, Program Management, Management Consulting, Managed Care, Product Management, Project Management.
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