Diane Smith Email & Phone Number

Exeter, United Kingdom

Role – To manage all aspects of the HR function, providing a source of expert advice, ensuring all HR needs are met and giving management support to the Directors/Senior Management Team and daily counsel to Managers/Supervisors. Successfully completed first remit to recruit additional key staff within first six months of employment to assist providing the framework for the growth of the business, especially by aiding the establishment of a Contract Sales Team – directly responsible for… Show more Role – To manage all aspects of the HR function, providing a source of expert advice, ensuring all HR needs are met and giving management support to the Directors/Senior Management Team and daily counsel to Managers/Supervisors. Successfully completed first remit to recruit additional key staff within first six months of employment to assist providing the framework for the growth of the business, especially by aiding the establishment of a Contract Sales Team – directly responsible for finding and selecting a Contract Sales Manager to initiate the creation of the Contracts Department . Implemented the concept and the delivery of in-house training/workshops by devising & facilitating manager training, appraisal workshops, team building. Initiated a process to improve communication to employees, e.g. a newsletter, regular noticeboard updates, e-mails to staff. Improved staff retention by 24% within first year of employment. Reduced staff sickness absence and introduced tighter sickness recording/monitoring with the introduction of self certification forms/return to work interviews and meaningful sickness absence reports for Directors and Managers. Involved with creation of an Employee Handbook and solely responsible for its roll out in a user-friendly electronic format. Instigated a salary structure and skills matrix for customer services, production and warehouse employees. Facilitated and implemented different working practices in customer services to better meet the demands of our customers. Focused on continuous improvement of processes and practices, and a move to SMART objectives. Solely responsible for negotiating rates with recruitment and training companies. Key person in identifying poor performers and ensuring the right resolution is achieved in the interests of the company. Proactive member of the Executive Health and Safety Committee. Show less

Exeter, United Kingdom

Assisted in all core HR activities over 5 sites. This included recruitment, advice and guidance to managers and employees, compensation, performance management and health and safety.Achievements:-* Designated the Project Leader to drive through the implementation of a new HR System – HR Net.* Self-appointed leader to drive through continuous improvement received full support of the HR Manager and Partners.* Given responsibility to support the achievement and implementation of… Show more Assisted in all core HR activities over 5 sites. This included recruitment, advice and guidance to managers and employees, compensation, performance management and health and safety.Achievements:-* Designated the Project Leader to drive through the implementation of a new HR System – HR Net.* Self-appointed leader to drive through continuous improvement received full support of the HR Manager and Partners.* Given responsibility to support the achievement and implementation of Investors in People and the Law Society’s Practice Management Standard (Lexcel). Show less

Newbury, Berkshire

Responsible for providing a full H.R. service to the U.K. business (200 employees over 3 sites), also providing advice to HR Advisor accountable for 150 employees. This included the delivery of services, advice and guidance in areas such as employee relations, compensation, recruitment, training & development, organisational improvement, effective management, performance management and overall development and communication of HR policies & guidelines. Accountable for managing and developing… Show more Responsible for providing a full H.R. service to the U.K. business (200 employees over 3 sites), also providing advice to HR Advisor accountable for 150 employees. This included the delivery of services, advice and guidance in areas such as employee relations, compensation, recruitment, training & development, organisational improvement, effective management, performance management and overall development and communication of HR policies & guidelines. Accountable for managing and developing three direct reports. A member of the U.K. Management Team and a lead member of the Site Safety and Consultative Committees. Achievements:* Rapidly understood the requirements of the business and developed a strong customer focused business relationship with the Management Team and was promoted within four months from HR Advisor at one site to UK HR Manager to provide a comprehensive HR service at senior management level, covering all UK employees.* Developed and facilitated workshops to provide training to managers and employees in a variety of areas, e.g. appraisals, Company compliance initiatives, first line supervisor training.* Challenged the status quo and continued to actively promote a continuous improvement culture in approach to all areas of HR.* Implemented processes, procedures and checklists to ensure the smooth running of the HR department. Show less

Berkshire

Established own company to facilitate some self-employment during a career break (included travelling). Examples of assignments:-* Implementation and support of international electronic salary survey package.* Employment law advice.

West Drayton, Uk

Role - To establish a new Human Resources department for the U.K. manufacturing site (220 employees) and the Belgium manufacturing site (50 employees) following the acquisition of Astor Limited by AlliedSignal (who later merged with Honeywell). Responsible for all aspects of HR including recruitment, training and development, compensation and benefits, employee relations and policy development. Chairperson of two pension schemes.Achievements:- Integrated the U.K. and Belgium sites… Show more Role - To establish a new Human Resources department for the U.K. manufacturing site (220 employees) and the Belgium manufacturing site (50 employees) following the acquisition of Astor Limited by AlliedSignal (who later merged with Honeywell). Responsible for all aspects of HR including recruitment, training and development, compensation and benefits, employee relations and policy development. Chairperson of two pension schemes.Achievements:- Integrated the U.K. and Belgium sites into the AlliedSignal/Honeywell culture – dealt with numerous issues such as discipline, pay and benefits, change management, skills improvement.  Improved senior management quality by recruiting a new Leadership Team and other key roles within sales and marketing, supply chain, finance and manufacturing. Developed policies and procedures to meet current legislation – trained/coached managers. Implemented an Employee Satisfaction Survey and responded to issues raised. Key leader/ change agent in introducing a Total Quality culture. Show less

Stockley Park, West Drayton, Uk

UK Role - Responsible for providing a full HR service for Commercial and Administrative functions in the UK, the recruitment of all professional employees and the provision of a complete compensation and benefits service for 380 UK employees in 5 locations.European Role - Team Leader for the European Communications Team.Achievements:-* Reviewed all Management and HR policies - made available to all employees electronically via the Intranet.* Instigator of and project team leader… Show more UK Role - Responsible for providing a full HR service for Commercial and Administrative functions in the UK, the recruitment of all professional employees and the provision of a complete compensation and benefits service for 380 UK employees in 5 locations.European Role - Team Leader for the European Communications Team.Achievements:-* Reviewed all Management and HR policies - made available to all employees electronically via the Intranet.* Instigator of and project team leader for making available information on market survey process to employees via the Intranet.* Conducted 1996 graduate recruitment programme.Compensation Analyst, Stockley Park, UK 1995-1996* Researched the UK market pay lines to assist formulating corporate UK pay policy / structures.* Member of the pilot team which implemented a global electronic HR system (Oracle).Human Resources Administrator, King’s Lynn, UK 1988-1995 Show less

Hnc In Physical Science, Chemistry, Distinction

A' Levels In Chemistry, Mathematics, Biology, A Grades In All Three Subjects