Diane O'Hara

Diane O'Hara Email and Phone Number

SVP Customer Advocacy and Insights at CVS Health @ Revlon
Wilmington, DE, US
Diane O'Hara's Location
Wilmington, Delaware, United States, United States
Diane O'Hara's Contact Details

Diane O'Hara personal email

n/a
About Diane O'Hara

PROFESSIONAL SUMMARY:Seasoned customer experience, analytic and insights executive with proven record of delivering business results. Demonstrated ability to build, expand, lead and transform organizations.Specialties: customer experience, solution design, marketing analytics, digital analytics, consumer insights, building and leading teams, business analysis, strategy development, opportunity and gap assessment, customer price management, p&l management, targeting, segmentation, market research

Diane O'Hara's Current Company Details
Revlon

Revlon

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SVP Customer Advocacy and Insights at CVS Health
Wilmington, DE, US
Diane O'Hara Work Experience Details
  • Revlon
    Revlon
    Wilmington, De, Us
  • Cvs Health
    Svp Customer Advocacy And Insights
    Cvs Health Mar 2021 - Present
    Woonsocket, Ri, Us
  • Medallia
    Svp Go To Market Solutions
    Medallia Feb 2021 - Mar 2021
    Pleasanton, California, Us
    Medallia is the Customer Experience Management category creator and global leader. With a mission to create a world where companies are loved by their customers and employees, Medallia provides an Enterprise SaaS platform that puts the customer in the center of every decision – at scale and real-time.I work with our customers and sales professionals in our largest and most complex verticals, to design solutions that understand, fix, and improve the customer experience by harnessing and assessing vast amounts data to provide both predictive and prescriptive, role-specific analytics, in real-time.
  • Medallia
    Vp, Solutions Principal
    Medallia May 2019 - Jan 2021
    Pleasanton, California, Us
  • Medallia
    Solutions Principal, Financial Services
    Medallia Jul 2016 - Apr 2019
    Pleasanton, California, Us
  • Citibank
    Managing Director - Head Of Global Insights - Citi
    Citibank Sep 2009 - Jun 2016
    New York, New York, Us
    Build and lead team focused on analysis and insights for Citi's Global Consumer Experience Team and Global Consumer Bank. Responsibilities included consumer insights and customer analysis, customer experience measurement, digital insights and analysis, branding and advertising effectiveness, and data management and governance.
  • Citibank
    Head Of Decision Management - Citibank North American Retail Bank
    Citibank Oct 2007 - Oct 2009
    New York, New York, Us
    Built the Decision Management function in Citibank North America, creating a high performing team which became a critical partner in decision making, strategy development and revenue generation. Implemented a consistent analytic process, relentlessly focused on execution and business results.
  • Citibank
    Svp, Head Of Decision Management - Customer Franchise Mgnt
    Citibank Oct 2005 - Oct 2007
    New York, New York, Us
  • Citibank
    Svp, Senior Director Of Decision Management - Citi Cards
    Citibank Jan 1999 - Sep 2005
    New York, New York, Us
  • Citibank
    Vice President, Risk Management
    Citibank Feb 1998 - Jan 1999
    New York, New York, Us
  • Citicorp Kartenservice Gmbh
    Vice President
    Citicorp Kartenservice Gmbh Feb 1996 - Feb 1998
  • Citi
    Manager/ Assistant Vice President
    Citi Apr 1990 - Jan 1996
    New York, New York, Us
  • Citi
    Staff/Assistant Manager, Cfo
    Citi Sep 1988 - Apr 1990
    New York, New York, Us

Diane O'Hara Skills

Analytics Segmentation Strategy Management Business Analysis Risk Management Customer Insight Market Research Leadership Financial Services Credit Cards Marketing P&l Management Customer Experience Web Analytics Pricing Strategic Partnerships Analysis Targeted Advertising Marketing Analytics Analytical Skills

Diane O'Hara Education Details

  • University Of Delaware
    University Of Delaware
    International Relations

Frequently Asked Questions about Diane O'Hara

What company does Diane O'Hara work for?

Diane O'Hara works for Revlon

What is Diane O'Hara's role at the current company?

Diane O'Hara's current role is SVP Customer Advocacy and Insights at CVS Health.

What is Diane O'Hara's email address?

Diane O'Hara's email address is do****@****lia.com

What schools did Diane O'Hara attend?

Diane O'Hara attended University Of Delaware.

What skills is Diane O'Hara known for?

Diane O'Hara has skills like Analytics, Segmentation, Strategy, Management, Business Analysis, Risk Management, Customer Insight, Market Research, Leadership, Financial Services, Credit Cards, Marketing.

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