Diane Vincent Email and Phone Number

Fully supports all aspects of teaching and learning in the school; dealing with a wide range of administrative and academic responsibilities; the lead administrative contact in interactions between the Dean of Studies, the Assistant Division Heads, the internal faculty and school community, including the parent community; keeps abreast of all faculty activities in order to knowledgeably support the Heads. Organizes and coordinates various School activities and special events including Prize… Show more Fully supports all aspects of teaching and learning in the school; dealing with a wide range of administrative and academic responsibilities; the lead administrative contact in interactions between the Dean of Studies, the Assistant Division Heads, the internal faculty and school community, including the parent community; keeps abreast of all faculty activities in order to knowledgeably support the Heads. Organizes and coordinates various School activities and special events including Prize Day/Graduation and ensures that all functions are managed with the highest level of professionalism and confidentiality. Show less

Interpreted, applied and explained school policies, procedures and regulations. Coordinated and facilitated communication between parents, teachers, students, school administrators and external stakeholders to ensure the smooth flow of school operations and maintenance. Resolved issues and conflicts as appropriate.Provided a wide range of administrative assistance to business office and other school personnel.

• Applied curriculum expectations, knowledge, interests and experiences of students to identify their individual learning styles, abilities and needs. Planned instructional approach to deliver academic and emotional support to high school students enrolled in the Excellence to Literacy Program.

Exceeded expectations by providing exemplary service. Demonstrated a sense of urgency and interest when handling inquiries, complaints, billing questions and service requests.Used active listening and problem solving skills to diffuse situations in order to respond with tact and diplomacy.Acknowledged for unwavering commitment to provide exceptional customer service.

• Provided administrative support to the Program Department and the President’s Office.• Ensured the preparation of a wide variety of documents and materials for distribution to education and employer partners using MS Office Suite: letters, biographies, evaluation forms, technical reports and workshop materials.

Implemented methodologies and adapted teaching style to client’s individual level to maximize comprehension and improvement in use of written and spoken English. Evaluated academic qualifications of client to produce highly detailed description of university courses.Corrected documentation of research project used to attain recognition for client’s professional experience and academic accreditation.

Organized workflow, monitored day-to-day activities, successfully created environment conducive to high productivity and quality standards.Consistently ensured all processes were completed to meet mandatory project and operational deadlines. Acted as a principal liaison between internal and external personnel and clients to address issues in writing or on the phone.Coordinated the collection and analysis of data related to project documentation. Created and maintained worksheets and… Show more Organized workflow, monitored day-to-day activities, successfully created environment conducive to high productivity and quality standards.Consistently ensured all processes were completed to meet mandatory project and operational deadlines. Acted as a principal liaison between internal and external personnel and clients to address issues in writing or on the phone.Coordinated the collection and analysis of data related to project documentation. Created and maintained worksheets and logs. Developed efficient filing systems for records used for reporting of project status. Produced documentation including scheduled reports, meeting agendas and minutes, presentations and other correspondence. Actively participated in project meetings and other initiatives to problem-solve, develop and recommend improvements. Show less