Diane Warner Email & Phone Number

Raleigh-Durham, North Carolina Area

Recruited and led a sales team to sell Financial Branch Transformation Solutions to top 30 Banks and to the channel organization. Drove field sales and achieved 125% of goal. Lead, develop, and grow a sales organization to deliver above plan results. I am looking for an opportunity in the technology market with a focus on software, hardware and services for a total solution offering. I am exceptional at driving results, strong negotiation skills, consultative sales approach with C-Level Executives, relationship building, problem solving, coaching, building and managing a winning team. Delivered results for strategies and sales in the U.S. and Global Markets.

Recruited and led a global sales team to sell plant maintenance software to the Fortune 500 SAP Companies. Doubled the global sales team in four months. Implemented a sales strategy and methodology. Created sales territories, established quotas and set up a sales forecasting tool. Selected and contracted with overseas partners to achieve international market penetration. Delivered growth in the company’s revenue by over 50% for the year.

Created and led a countrywide sales and sales operation team of twelve specialists. Developed a Sales strategy, business plan and culture for the BCS channel organization to sell solutions. Provided sales training, coaching program, forecasting and analytic tools to ensure performance. Drove field sales to produce revenue of over $195M annually. Improved changes channel sales program. With Unix Industry market share declining, developed incentives and competitive programs to gain mindshare of 100 HP partners to stay focused and dedicated to sell HP servers. Increased market share by 8%.Developed and executed a BCS channel strategy. Delivered marketing programs for partners to enable the partners to work with customers to solve their business problems. Provided incentives to leverage the full HP portfolio to expand wallet share with customers. Executed growth strategy with eight major partners to grow existing customer base, take share from competitors and new market opportunities. Developed plan with marketing to invest in partners to grow the BCS business. Grew partner business by 10%.Managed Oracle, SAP, Microsoft and Red Hat Alliance program with partners. Aligned field sales teams with alliance’s sales teams to create a solution sell in working with customers.

Led the business development efforts to create new markets for self service solutions and capture competitive business. Created organization and recruited sales team. Established key executive relationships with all new customers. Worked with casinos to develop solutions for increasing efficiencies and improve operations. Engaged with all departments within NCR to engineer, develop and build out solution. Grew business from zero to $9M in 2007.Responsible for cultivating and winning the first NCR business at HSBC in over 15 years. Leveraged NCR portfolio at the bank to establish credibility and value add. Established strategic relationships with key executives. Resulted in $12M from 2007 and early 2008.

Managed six account directors covering major financial institutions in the Southeast. Consistently met and exceeded targets in excess of $40M Solution Sales and $18M annuity services annually. Grew market share by 50% in Southeast in Major Accounts. Developed and maintained relationships at all levels within the banks. Managed and held the team responsible for holding account planning sessions for all accounts. Successfully solidified exclusive partnerships with three banks - First Citizens Bank, SunTrust and Regions.Created a total solution from cradle to grave for installing ATMs in Retail and Bank facilities. This program enabled the team to install over 100 ATMs per week for major rollouts.Achieved highest customer satisfaction award by company. Teamed with all departments within NCR to provide the highest level of service to all customers. Led joint customer meetings to set expectations upfront and build customer loyalty.Recognized by the CEO as Top Performer in 2003-2006 and received the company’s Chairman’s Award for Top Sales Financial Division in 2004.

Directed delivery of solution software sales efforts of six professionals generating $12+M in sales. Hired a new team to sell enterprise application development and database solutions. Managed six account directors covering retail and public sector accounts.

Responsible for marketing new products and establishing new indirect channel partners. Successfully delivered deployment plans in place for the UK, India and Australia for off-premise ATMs. Developed marketing strategies, deployment plans and assisted in creating engagement models and tools for sales force globally. Grew new business from zero to $12M annually, including development of new managed services and outsourcing programs.

Developed accounts and key executive relationship resulting in annual sales of over $3.8M ten consecutive years. Achieving over 140% of quota to consistently rank in the top 15% of NCR’s sales force.

Marketed and sold Unisys products – A Series, UNIX Computers, Workstations and software products – to meet customer business requirements. Analyzed customer and prospects’ needs and coordinated all sales activity for presale, implementation and support of the system.

Instructed, developed and documented marketing courses for selling computer software and hardware at NCR World Headquarters. Courses developed and taught included product familiarization (NCR 9800, UNIX Hardware, Fourth Generation Languages, IBM Competitive Systems), marketing, presentation and sales skills.

Marketed and sold mainframe IBM products to major commercial (publishing and manufacturing) accounts. Achieved 100% of a $2M quota selling IBM products to meet customer business requirements to installed accounts. Analyzed customer needs and developed account and business plans to successfully manage territory.

Information Management Department: Managed employees and activities relating to the movement and control of data between the telephone company and the data processing vendors from GTE. Coordinated and implemented new information systems that saved GTE over $200,000 a year.

Mba, Marketing/Management

Activities and Societies: Honor Society, GPA 3.5

Bba, Operations Management

Activities and Societies: Magna Cum Laude and Honor Society