Diane Yang Email & Phone Number

• Provide overall supervision of a Homeowners Association.
• Interact with internal and external clients including homeowners, vendors, Board members, and committee members.
• Oversee the AR and AP process for the Association.
• Supervise daily operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures.
• Oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors.

• Industry focused on Home Owner Association property management
• Provide support to the Property Manager with a property management portfolio that consist of 10-12 properties
• Build positive relationships with HOA Board members, homeowners, and vendors
• Directly communicate with HOA Board members, homeowners, and third-party vendors via Vantaca portal, outbound/inbound calls, and e-mail
• Communicate with HOA Board members regarding property-related issues and resolving residents' questions, concerns, violations, and complaints in a timely manner
• Update homeowner portal with current HOA documents (By Laws, Declaration, Rules and Regulations), forms, approved budgets, special assessments, meeting minutes, vendor contracts, and newsletters

Brooklyn Park, Minnesota, United States

• Assisted in monthly promotional events, such as, coffee social, donut social, March madness social to promote awareness of the Minnesota office
• Conduct weekly Onboarding sessions to assist HCP’s in completing files, and submitting required credentials
• Reengage with deadline and pending applicants to assist in completing the Onboarding process
• Sourcing, marketing, recruiting, hiring, and onboarding of healthcare professionals (HCP’s) for employment
• Work closely with the Onboarding Team at Corporate Headquarters to conduct engaging phone and in-person interviews to identify and onboard highly qualified healthcare professionals
• Assist and ensure the complete credentialing of qualified candidates with accuracy and efficiency

Stillwater, Minnesota, United States

• Received and directed phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients
• Check-out patients, assist with referral processing, and arrange laboratory services
• Prepared patients for examination, take vitals, and record patients' health history
• Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests
• Prepared equipment and examination rooms, and clean instruments
• Assisted physician with medical treatments, procedures, and exams

• Assured MNHS brand representation correlates with all 26 historical sites
• Collaborated several departments to create marketing contents and material
• Hosted weekly trafficking meetings with team members and client to assure projects met deadlines
• Worked with outreach manager to organize multiple promotional and educational events with the Minnesota Lynx, State Fair, India Fest, and Pow Wow
• Initiated and reviewed 3-4 bids for each marketing campaigns that require brochures, posters, signage, and other promotional materials

Apple Valley, Minnesota, United States

• Roomed patients, review health history, medications, and allergies
• Reviewed and recorded medical history with patients in electronic medical records
• Processed physician’s orders and referrals; Inform patients of lab results, and health plans
• Assisted physician with minor clinical procedure, mole/wart removal, abscess drainage, stitches removal, ingrown toenail removal, pap smears, colposcopy, vasectomy procedures, EKGs, spirometry, vision acuity, hearing.
• Ability to administer a variety of medications and screenings, such as, Mantoux, Depo-Provera, vitamin B-12, anti-nauseas, narcotics, steroids, and vaccinations

Arden Hills, Minnesota, United States

• Responsible for providing direct care to patients and serving the needs of patients in a manner conducive to their safety and comfort, under the direct supervision of a Registered Nurse, or Nurse Manager
• Delivered routine daily medications, either prescription or non-prescription, to patients.
• Coordinated with different nurses to assist with patient care and medications.
• Followed written or verbal instructions on how to manage medications
• Recorded medication dosages and times, and managed medication inventory
• Observed patients and document changes in their condition.

Brooklyn Center, Minnesota, United States

• Verified new customer card procedures and other services
• Performed daily store audits according to company procedures to include cash levels, post-dated check procedures, customer loans, and inventory; ensures returns and cash shortages are within established limitsEnsures a.
• Provided excellent communication skills, organizational skills, strong understanding of financial aspects of retail business
• Ensured timely opening and closing of stores per business hours
• Processed check-cashing risk analysis at assigned stores and occasionally for the region
• Educated customers on products and listened to customer needs

Eagan, MN

• Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and.
• Adheres to all operational, merchandise, and loss prevention standards
• Cross-trained to work in multiple areas of the store: cashier, sales floor/department support, jewelry counter, fitting room, inventory processing
• Accurately process customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs during customer interactions
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards

Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services

Activities and Societies: Marketing, Bachelor of Arts, Honors in Magna Cum Laude GPA 3.80

Associate Of Science - As, Marketing

Diploma Of Education, Medical/Clinical Assistant

Certificate, Nursing Education

Master Of Arts In Organizational Leadership, Organizational Leadership